INC-222561 · Issue 721043
Check added for destination type for distribution test reports
Resolved in Pega Version 8.6.5
When there were two output destinations in the system, one of type VBD and another of type Database table and both had the same name, an incorrect class was set for distribution test reports and an error was generated when trying to open the report. Investigation showed the system was only checking for the name of the destination and not its type; this has been resolved by adding a pzSetSimulationOutputClass data transform to check for the destination type in addition to the destination name when setting the class for reports.
INC-139574 · Issue 606141
Exception handling added for dataflow rule assembly
Resolved in Pega Version 8.5.2
A Blue Screen error was coming up in the Customer Service Web Chat Application after an agent accepted the incoming chat request and sent messages in the chatbox in the Interaction portal. This has been resolved by adding handling for exceptions that occur when inlining templates during dataflow rule assembly, when inlining templates, we weren't handling exceptions properly.
INC-150854 · Issue 608368
Logic optimization disabled in offers
Resolved in Pega Version 8.5.2
Offers that should not be eligible to customers were passing through even though the offer was narrowed down to using “OR” conditions in the Engagement policies. This was traced to the logic optimization ignoring precedence, and has been resolved by disabling the optimization.
INC-142216 · Issue 596668
VBD performance improvements
Resolved in Pega Version 8.5.2
Performance issues were seen when running a decision funnel simulation. As part of the simulation, a VBD collection was created on the fly to store the metrics and linked to the simulation. Before each insert, which happened in batches of 500 records, there was a check if such collection exists. This check was required in earlier versions as the process relied on the VBD service being running, and the run would fail otherwise. Recently, VBD handling became more resilient and was updated to allow inserts even if the VBD server is down. If the VBD service is stopped before the simulation is completed, the simulation will continue writing records. When the VBD service starts again, it reads the backlog, and the simulation displays the final results. To adapt to this resiliency and improve performance, the system has been updated so that the VBD collection is not created and checked before the insert call, but only when the simulation is run or scheduled.
INC-217991 · Issue 714333
Display of 'check all' check box made configurable
Resolved in Pega Version 8.6.5
A new overridable 'when' rule pyShowSelectAllCBInSurvey has been added to allow customizing a survey to hide the 'Select all' checkbox in the ComplexQuestionCheckboxTemplate section.
INC-136634 · Issue 591678
Thread contention resolved for InteractionHistoryQuery
Resolved in Pega Version 8.5.2
High thread contention was observed while running Inbound load tests. This was traced to pzLoadInteractionHistory invoking a generated strategy to retrieve ihFields from InteractionHistoryQuery using the getUsedInteractionHistoryFields() method: because this method is synchronized, it caused a bottleneck. To resolve this, the synchronized methods have been replaced with the appropriate data structures.
INC-217290 · Issue 721376
Added support for creating predictive models in Production
Resolved in Pega Version 8.6.5
While creating a new predictive model rule in Prediction studio, the case was going into broken process after selecting the template with the error message "Error loading D_ProjectList , Reason : No databases defined in properties file:/databases.properties". This was an unexpected use case for creating models in Production level, and has been resolved by updating the flows to turn off the draft mode in this scenario.
INC-208976 · Issue 719166
Enhanced SSA metrics made available
Resolved in Pega Version 8.6.5
In order to better diagnose delays related to the time when a Campaign is scheduled to start and the time when the Dataflow actually starts to run, an update has been made which will generate detailed metrics to cover some of the strategy execution key performance intensive areas. Additional lower level internal metrics related to SSA engine execution have also been made available by way of a DSS to collect more runtime insight for diagnosis. To enable the collection of these Level 2 SSA internal metrics, set the dataflow/shape/strategy/detailed_metrics/level2 DSS in the Pega-DecisionEngine rule set to 'true'. A comprehensive set of enhanced metrics will be available in Pega 8.8.
INC-128385 · Issue 564521
Behavior made consistent between SSA and legacy engines
Resolved in Pega Version 8.1.9
There was a behavioral disparity between the legacy execution engine and the SSA engine where the latter was not creating a new page when the index was one above the size of the page list. This has now been corrected in order to make the SSA behavior fully backward compatible with the legacy engine, i.e. a new blank page will be added to the list if the index is one above the size of the list.
INC-138501 · Issue 592287
Added VBD support for CSRF token setting
Resolved in Pega Version 8.5.2
Attempting to open any VBD reports in the marketing portal for a simulation test caused the user to be logged out. Investigation showed that this happened when CSRF token check was enabled in System > Settings > Cross-Site Request Forgery, and was caused by the planner not passing the CSRF tokens in its Ajax calls. To resolve this, handling for the CSRF tokens has been added to the necessary Ajax calls.