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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-C1507 · Issue 344564

Existing Kafka topic name used for connection

Resolved in Pega Version 7.4

When running a Kafka dataflow, Pega was using the dataset name instead of the topic name for the topic connection. This has been fixed, along with forcing a capital letter for the first character of the dataset name in order to ensure proper matching.

SR-C8023 · Issue 350229

Updated dataflow used after pause/continue

Resolved in Pega Version 7.4

When using an event dataflow that has a Kafka dataset as the source, running the flow, pausing it, and importing updated rules was resulting in the resumed flow still using the old rules. This was a known limitation in the data flow metrics management where when a run was resumed, the previous metrics were "merged" with new metrics. In cases where the structure of a data flow changed between pause/resume, merge failed silently and new metrics were not saved to the database. The metric management has now been updated to merge metrics correctly: in case of a data flow structure update (e.g. shapes added/removed), after the data flow is run, stage metrics will be cleared up as it is not possible to match them with the new structure, and all other metrics will be properly resumed from the "paused" position (e.g. number of processed records, throughput etc.).

SR-B84184 · Issue 334535

Removed unnecessary save button for delegated data types

Resolved in Pega Version 7.4

A blank ActivityStatusError message appeared and an error was logged when attempting to edit and save a delegated Data Type. This was traced to an unnecessary Save button: this Save button is used in Data designer to save the Data class and its settings, but records added or updated in the Delegation screen are auto saved. This led to the save generating an exception when it was unable to find the properties which it would use in Data Designer. This has been corrected by changing the display conditions for the Save button so it will not appear for delegated Data types.

SR-B90756 · Issue 337902

Interaction history lookup fixed

Resolved in Pega Version 7.4

Interaction History load after updated was failing when there were multiple Interaction History shapes on a single strategy rule. This was due to the wrong API being used to parse pxOutcometime and has been fixed.

SR-B88244 · Issue 336225

Repaired Facebook comment harvesting

Resolved in Pega Version 7.4

An issue was found with fetching Facebook comments even when the option was enabled in the Facebook connector rule UI. This was traced to the system not using the Boolean variable holding the value for whether comments should be fetched or not, leading the condition to always be False. This has been fixed.

SR-B88244 · Issue 336175

Repaired Facebook comment harvesting

Resolved in Pega Version 7.4

An issue was found with fetching Facebook comments even when the option was enabled in the Facebook connector rule UI. This was traced to the system not using the Boolean variable holding the value for whether comments should be fetched or not, leading the condition to always be False. This has been fixed.

SR-C691 · Issue 349064

VBD reworked to retrieve IH DB metadata

Resolved in Pega Version 7.4

Campaign dashboard performance was slow when accessed via the Navigation bar button PRPC user configured for app server has restricted access to schema metadata. This causes VBD to be unable to build SQL query used to synchronize Actuals data set with Interaction History. It was possible to optionally configure vbd/useTableMapping = true in PR Config or DSS (owning RS: Pega-DecisionEngine) in order to force VBD to load IH database column metadata using Pega table info mapping instead of using database connection API, but the issue has now been fixed by reworking VBD to use Pega class/database mapping rules instead of JDBC DatabaseMetadata to retrieve IH fact/dim table columns.

SR-B77604 · Issue 328533

Hazelcast subscriber dependency removed to ensure Social Connector consistency

Resolved in Pega Version 7.4

Social Connectors that had stopped could not be restarted manually using the Social Configuration Landing Page, and no meaningful error was displayed to screen. After restarting the whole cluster the connector was able to start. The inability to manually restart is a syncing issue: when the social connector has stopped automatically, the node on which it was running stops and the node exits the cluster of nodes of which it was a part. When trying to restart the connector manually using the Social Configuration Landing Page, the node tries to rejoin the cluster but fails because the Hazelcast instance running on the isolated node is not able to sync with the Hazelcast running on the cluster. However, the root of this issue was that Hazelcast was kicking out nodes due to a dependency on the number of subscribers. To resolve this, that dependency has been removed so nodes will not be expelled.

SR-B77908 · Issue 330904

Hazelcast subscriber dependency removed to ensure Social Connector consistency

Resolved in Pega Version 7.4

Social Connectors that had stopped could not be restarted manually using the Social Configuration Landing Page, and no meaningful error was displayed to screen. After restarting the whole cluster the connector was able to start. The inability to manually restart is a syncing issue: when the social connector has stopped automatically, the node on which it was running stops and the node exits the cluster of nodes of which it was a part. When trying to restart the connector manually using the Social Configuration Landing Page, the node tries to rejoin the cluster but fails because the Hazelcast instance running on the isolated node is not able to sync with the Hazelcast running on the cluster. However, the root of this issue was that Hazelcast was kicking out nodes due to a dependency on the number of subscribers. To resolve this, that dependency has been removed so nodes will not be expelled.

SR-B88342 · Issue 352097

Memory leaks fixed for CPM portal with Microsoft Internet Explorer

Resolved in Pega Version 7.4

Memory leaks were found in the CPM interaction portal that caused degraded performance, intermittent screen distortion, and browser screen freeze when using Microsoft Internet Explorer. To correct this, event listeners are now cleared at the end of every interaction so the memory allocated to them is released. In addition, a quickwrapup JS error has been resolved.

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