SR-D37757 · Issue 507967
Pulse delete icon repaired
Resolved in Pega Version 8.2.4
After upgrade, it was no longer possible to delete one's own comment in Pulse. This was traced to the section pzDeleteMessage having two dynamic layouts with icon as image configured. During runtime, this section was present in the DOM yet the icons were not visible when the conditions configured were returned as true. This was caused by an error in the generated java for the layout, and has been corrected.
INC-120326 · Issue 564435
Landing page refresh modified to avoid frequent reloads
Resolved in Pega Version 8.2.7
Approximately every two weeks, clients were able to login but it was not possible to work as the landing page refreshed constantly until all of the nodes were rebooted and the issue was cleared. Investigation indicated the frequent reloads were related to the cacheing of the operator details, and this has been resolved by updating the datapage reload strategy based on 'when' so frequent reloads will be avoided.
INC-164532 · Issue 635299
Correct context set for offline chat email processing
Resolved in Pega Version 8.5.4
After configuring "Allow end-customers to submit an email when chat is unavailable", the options for email and message were presented in the chat window and an item was queued for the queue processor cyCreateOfflineEmailMessage, but the queue processor became stuck on the queue item. Investigation traced this to the configuration causing the pyShouldExtensionBeLoaded activity to run under the incorrect context, which prevented it from accessing the needed workparty and goal values. This has been resolved by adding the pyShouldExtensionBeLoaded class to the pages to ensure the correct context.