Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-184729 · Issue 669741

Pinning document to space correctly generates thumbnail

Resolved in Pega Version 8.7

When pinning a document to a space using the standard document repository tile, the resulting pin did not have an image corresponding to it. The process worked properly when pinning a document directly from the space itself. This was a missed use case and has been resolved by adding an update to set the pyImage of the document while pinning the space.

INC-183822 · Issue 667502

Filename with non-ASCII characters normalized for Apple Safari upload

Resolved in Pega Version 8.7

When using the Apple Safari browser, attaching a file name that contained Japanese characters resulted in an "attachment doesn't exist" error message when trying to open it again. This was caused by the special characters in the FileName for the Data/Query string not being encoded during the file upload, and has been resolved by updating the UploadFileToADocument activity to normalize the FileName if the Safari Browser is being used.

INC-168935 · Issue 645394

CalendarGadget updated to display events in Saudi locale

Resolved in Pega Version 8.7

When using the pxCalendar section with the locale setting ar_SA, the calendar was correctly converted to a Saudi calendar but the events which were showing in the English version of the calendar were not showing up in in the Saudi Calendar. This was caused by the CalendarGadget page not populating properly due to the localized Hijri calendar failing a datetime check that was looking for a Gregorian calendar with time in GMT format, and has been resolved by updating the when rule "pzShouldDisplayEvent " to use the proper function for the localized calendar.

INC-172124 · Issue 651293

Improved Operator ID selection in Mobile Logs Retrieval section

Resolved in Pega Version 8.7

Data-Admin-Operator-ID.pzOperatorsByApplication returns only the first 500 operators, which is insufficient for large-scale use. There was a workaround of turning off paging for this report definition and setting maximum records to a bigger value, but this caused potential performance issues when opening very large users list. To resolve this, an autocomplete control will now be used to select Operator ID in the Retrieve Device Logs section of Mobile Channel. When part of an operator ID is typed into this control, the first 100 best results are shown and may be selected.

INC-148392 · Issue 610669

File type handling added for cloud downloads on mobile app

Resolved in Pega Version 8.4.4

When using the Pega cloud storage repository (Application -> Integration -> Content Storage) with the mobile app, it was possible to upload attachments but re-downloading the attachments failed. Investigation showed that this was due to the content-type appearing as application/* so the file type was not able to be identified. This was a missed use-case for returnFileForDownload(), and has been resolved.

INC-164429 · Issue 633222

Map address control works in read only view

Resolved in Pega Version 8.7

The pyTrackingMap control was not showing position when used in read-only mode. This was traced to a missed use case, and was caused by the property handle being considered in order to get the value of the current address, but in the case of read-only the property handle was empty and the address field was considered. To resolve this, in case of a read-only track map, the addressproperty value will be considered instead of the property handle.

SR-D81500 · Issue 554903

Uploading Pulse attachments made more robust

Resolved in Pega Version 8.2.7

Upon uploading a file in the Pulse section for a case created in the Case Worker portal, the error message "File <filename> doesn't exist or is empty" appeared. This was traced to using a third-party repository when the network was slow, and has been resolved by instituting the use of callbacks/timeintervals to execute a particular function call only after getting proper results.

SR-D83548 · Issue 544307

JMS push notification made more robust

Resolved in Pega Version 8.2.7

After creating a JMS Service to call pySendPushNotification from an activity, running it using User Context worked as expected but selecting initialize Service Context resulted in the Push notification silently failing in the context of JMS service. The JMS is used as a communication medium between legacy and Pega solutions. When the message arrives, Pega creates a new case and sends a push notification to the user, who has only 2 minutes to accept the case. Because of the urgency of timeliness in this situation, the push is sent directly from the context of the service rather than expend 30 seconds for agent processing. However, because the application was not always available to the pySendPushNotification activity (and further to API call), the push failed. In order to avoid this condition, the system has been modified to use the more widely available pxThread instead of Application when possible.

INC-179175 · Issue 664047

Mobile barcode scan sets value with correct context

Resolved in Pega Version 8.7

After implementing a list of items where each has a unique barcode, scanning the barcodes using the mobile app worked correctly the first time but subsequent scans were setting the value on the first element of the list and missing the context of the current scan position. This has been resolved with an update to ensure the scan barcode action sets the value on the correct property when using repeating dynamic layers.

INC-144311 · Issue 601110

Updates for nested "Append And Map To"

Resolved in Pega Version 8.4.4

Nested actions "Append And Map To" in Data Transforms were producing incorrect results when offline. This was traced to all operations being performed on the Page List which was on first level of nesting, which was caused by changing the Data Transform into JavaScript form for offline use. The JavaScript form of DataTransform uses variable the "targetListObj" to represent the Page List, and this same name was reused regardless of the "Append And Map To" nesting. An additional problem was seen with the "Update Page" Data Transform action when used with conjunction with a nested "Append And Map To" action: the action assumes that top level Pages exists, but "Update Page" did not create them. This caused the "Append And Map To" action to fail. To resolve this, the "Append And Map To" action will use suffixed variable names to reference nested PageLists, and "Update Page" will create the Page if it doesn't exist.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us