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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-160485 · Issue 655296

Trailing "/" added to public links for SSO use

Resolved in Pega Version 8.5.5

Links generated using pyWorkLinkWithLabel were not working with SSO due to not having a trailing "/" on the URL. This has been corrected by adding code to append the "/" if the public link url doesn't end with it.

INC-169636 · Issue 659533

Navigation icons added for use in offline mobile

Resolved in Pega Version 8.5.5

When using an offline mobile app, clicking on an image / link on the home page for navigation resulted in the error “Resource missing. See client logs.” This was traced to a missed use case that resulted in some icons not being available in the package, and has been corrected by including the following:webwb/py-menu-toggle.png webwb/pzgrid_downarrow.png webwb/pymenuleftarrow.png webwb/pymenurightarrow.png webwb/pymodal_mask_img.png webwb/py-grid-sort-down.svg

SR-A102729 · Issue 272707

Mobile modal display timing corrected

Resolved in Pega Version 7.3

When the full screen for mobile device option was used while launching a local action, the template buttons (Submit and Cancel) appeared to be missing until the screen adjusted during a focus shift to an editable field. This was an issue with asynchronous display timing in the modal dialog template using dynamic layouts with client side visible whens, and has been fixed.

INC-172124 · Issue 651291

Improved Operator ID selection in Mobile Logs Retrieval section

Resolved in Pega Version 8.5.5

Data-Admin-Operator-ID.pzOperatorsByApplication returns only the first 500 operators, which is insufficient for large-scale use. There was a workaround of turning off paging for this report definition and setting maximum records to a bigger value, but this caused potential performance issues when opening very large users list. To resolve this, an autocomplete control will now be used to select Operator ID in the Retrieve Device Logs section of Mobile Channel. When part of an operator ID is typed into this control, the first 100 best results are shown and may be selected.

SR-B6158 · Issue 275668

Updated mobile attachment error handling

Resolved in Pega Version 7.3

Incorrect behavior was seen on mobile when limiting file types using a trigger / when rule. The file type was ultimately evaluated and not attached, but the 'File attached Successfully' message was displayed on the mobile device. This has been fixed with an added check to evaluate whether the attachment is one of the accepted types, and the error markup has been updated.

INC-179175 · Issue 665173

Mobile barcode scan sets value with correct context

Resolved in Pega Version 8.5.5

After implementing a list of items where each has a unique barcode, scanning the barcodes using the mobile app worked correctly the first time but subsequent scans were setting the value on the first element of the list and missing the context of the current scan position. This has been resolved with an update to ensure the scan barcode action sets the value on the correct property when using repeating dynamic layers.

INC-172315 · Issue 652602

Resolved intermittent attachment save error

Resolved in Pega Version 8.5.5

A Flow Action error was intermittently being displayed when saving attachments. This was traced to the activity pzUploadAttachmentToDocument-->Step 25 which uses the step page CallExtensionAct which can cause a page null exception if it is not initialized, and has been resolved by adding a Page-New step to initialize the page.

SR-B35863 · Issue 294534

Mobile visibility condition fixed

Resolved in Pega Version 7.3

A section with visibility condition expressions on two properties was not displayed on mobile when the conditions were satisfied. The root cause for the issue was two change trackers being created for the same thread, which caused an override of the tracker properties. To solve this, the isSingleTracker API in change tracker has been modified to count the number of trackers instead of using a stored variable.

SR-B13785 · Issue 284733

Added tenant ID check for batch thread in MT environment

Resolved in Pega Version 7.3

When attempting to build a Hybrid Container app in the mobile tab (landing page) in tenants, the build did not complete. The same build did work correctly in the main requestor. The issue was traced to a missing tenant ID if a secondary instance had been written to the database by a background thread, and has been resolved by explicitly checking and if necessary adding the tenant ID to PRThreadwhen using batch thread in a BuildServer client.

SR-B13785 · Issue 284743

Added tenant ID check for batch thread in MT environment

Resolved in Pega Version 7.3

When attempting to build a Hybrid Container app in the mobile tab (landing page) in tenants, the build did not complete. The same build did work correctly in the main requestor. The issue was traced to a missing tenant ID if a secondary instance had been written to the database by a background thread, and has been resolved by explicitly checking and if necessary adding the tenant ID to PRThreadwhen using batch thread in a BuildServer client.

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