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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-190130 · Issue 678541

Help information updated for using Elastic Search with Report Definition

Resolved in Pega Version 8.7

The support article "Configuring a report definition to run against an Elasticsearch index" has been updated to clarify that the search can pass multiple values with a space in pySearchString as it does OR operation on all the fields, and that filters in the report definition will be used when executing the report directly or when calling the report in the pxRetrieveSearchData activity. https://community.pega.com/knowledgebase/articles/system-administration/85/configuring-report-definition-run-against-elasticsearch-index

INC-139085 · Issue 589553

Documentation updated for using Custom Stored Procedure after upgrade

Resolved in Pega Version 8.6

Documentation has been updated to reflect that when upgrading an environment to Pega 8.3+, the following two prconfig/DSS settings should be removed. This is the preferred approach to use the new ID generation mechanism. Additionally, if a database sequence was previously used to generate IDs, pc_data_uniqueid should be added or updated to make sure each case type has a row defined, and that the pyLastReservedID matches the maximum of the relative database sequence value plus 1. env name="pega/sequenceid/useOldOOTBIDGenerator" value="true" or DSS: prconfig/pega/sequenceid/useoldootbidgenerator/default env name="database/databases/customUniqueIDproc" value="sppc_data_uniqueid_custom" or DSS: prconfig/database/databases/customuniqueidproc/default To keep using the old custom stored procedure, the following settings should be given either through prconfig or DSS setting (prefixed with "prconfig/"). The sppc_data_uniqueid_custom can be replaced with a custom procedure name with the same signature as the standard stored procedure. env name="pega/sequenceid/useOldOOTBIDGenerator" value="true" env name="database/databases/customUniqueIDproc" value="sppc_data_uniqueid_custom"

SR-B43400 · Issue 307258

Localization added for field value used in 'Enter a Short Description' validation message

Resolved in Pega Version 7.3.1

Localization was failing for the 'Enter a Short Description' validation message when using a Field Value due to the message rule containing spaces. To fix this, a new message rule has been created without spaces in the same ruleset so that it is available for override use in the ruleset.

INC-214974 · Issue 721181

Documentation updated for accessing D_pyUserInfoClaims

Resolved in Pega Version 8.6.5

When logging in using Org Credentials, trying to get the user details from D_pyUserInfoClaims did not return any information. This was due to the D_pyUserInfoClaims datapage being available only after authentication, so the claims information was not available during operator provisioning. The documentation located at https://docs.pega.com/security/86/mapping-operator-information-openid-connect-sso-authentication-service has been updated to include the following note: "This page becomes available and can only be accessed post authentication."

INC-214974 · Issue 721179

Documentation updated for accessing D_pyUserInfoClaims

Resolved in Pega Version 8.8

When logging in using Org Credentials, trying to get the user details from D_pyUserInfoClaims did not return any information. This was due to the D_pyUserInfoClaims datapage being available only after authentication, so the claims information was not available during operator provisioning. The documentation located at https://docs.pega.com/security/88/mapping-operator-information-openid-connect-sso-authentication-service has been updated to include the following note: "This page becomes available and can only be accessed post authentication."

SR-A20072 · Issue 238701

Portal markup in PDF resolved

Resolved in Pega Version 7.2.1

When using the Google Chrome browser, the portal harness markup was being included in PDFs generated from the user portal due to the frameless dynamic container. This has been corrected.

INC-145944 · Issue 612847

Product Rules help updated for Report Definition filters

Resolved in Pega Version 8.6

The Product Rules help documentation has been updated to remove references to the deprecated use of When filters and List View filters as these have been replaced by Report Definition filters.

INC-207693 · Issue 700541

Documentation updated for large attachments permissions error

Resolved in Pega Version 8.6.4

When using the Microsoft Graph API to send an email which contained an individual attachment 3MB or larger, the error "The token contains no permissions, or permissions can not be understood" was generated. Because the Microsoft Graph API has an attachment size limitation, the Microsoft Graph API send email flow will switch to using the Office 365 Exchange Online API when that size limit is hit. The documentation for this has been updated to explicitly reflect that Office 365 Exchange Online API permissions must be enabled in the Azure Active directory app settings.

INC-207693 · Issue 700542

Documentation updated for large attachments permissions error

Resolved in Pega Version 8.7.2

When using the Microsoft Graph API to send an email which contained an individual attachment 3MB or larger, the error "The token contains no permissions, or permissions can not be understood" was generated. Because the Microsoft Graph API has an attachment size limitation, the Microsoft Graph API send email flow will switch to using the Office 365 Exchange Online API when that size limit is hit. The documentation for this has been updated to explicitly reflect that Office 365 Exchange Online API permissions must be enabled in the Azure Active directory app settings.

SR-D28965 · Issue 501857

Repository document deletion modified for better cleanup

Resolved in Pega Version 8.2.4

When using documents functionality, creating and uploading a document properly stored it, but deleting the document did not remove the associated files from storage. Whenever a document is created that has a file, instances Of Link-Attachment and Data-WorkAttach-File are also created. Previously, when the document was deleted, the associated instances and actual file were not deleted from the repositories but rather marked as Resolved-Withdrawn and hidden at the UI level. The system has now been updated so that when a document is deleted, the document attachment will also be deleted from all places like list, Tile, and document View, and reference instances like Link-Attachment and Data-WorkAttach-File instance will also be removed along with the actual file from the repository.

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