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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-B69359 · Issue 337302

Tab header value works for SSO

Resolved in Pega Version 8.1

The Tab header value was not updated with the rule name or Work Object ID when SSO authentication was used with sub-domain URLs. This has been fixed.

SR-C11323 · Issue 352191

Tab header value works for SSO

Resolved in Pega Version 8.1

The Tab header value was not updated with the rule name or Work Object ID when SSO authentication was used with sub-domain URLs. This has been fixed.

SR-C16944 · Issue 364121

pxObjClass of StepPage retained when using adoptJSONObject

Resolved in Pega Version 8.1

When using the adoptJSONObject method in a REST Service activity, calling adoptJSONObject made the pxObjClass of StepPage null. However, the pxObjClass retained its correct value after calling the adoptJSONObject method if the tracer was running. In this scenario, when JSON was adopted on to a page which had pxObjClass set on it and JSON didn't have pxObjClass within it , the resulting page was becoming classless. This has been fixed by reading pxObjClass from the page and retaining it if it is not empty and if pxObjClass is not present in stream.

SR-D90779 · Issue 556916

Resolved error when using IHSummary as a predictor

Resolved in Pega Version 8.4.2

After configuring the adaptive model and implementing delayed learning with IHSummary as a predictor, the exception "dataflow.StageException" appeared when the strategy was executed as part of the dataflow run. This has been resolved by implementing a cache expiry of 5 minutes.

SR-C84361 · Issue 437600

Added handling for better recovery and reset when using 'When' conditional row deletion

Resolved in Pega Version 8.2.2

Given a 'When' condition configured so that a specific row could be deleted, trying to delete another row resulted in the expected error indicating it was not possible to delete that particular row. However, attempting to then delete the row with the 'When' condition caused the same failure error to appear which could not be cleared through clicking on the Refresh button for the section. In order to resolve this, handling has been added for a scenario where Obj-Delete fails and the record is marked for deferred commit. In this situation, the system will revert Obj-Delete by way of Obj-Save-Cancel in @baseclass.pzDeleteRecord so that a subsequent Obj-Delete does not pick up the previous record and fail again.

SR-C40010 · Issue 382499

Corrected URL formation problem when using Tomcat

Resolved in Pega Version 8.1

A blank screen was seen when trying to open Decision Table headers, and the color picker pop-up was blank when trying to choose a color for the skin. This was traced to an incorrect URL formed when using Tomcat, caused by the prweb/hash being appended twice in the URL. The root cause was unnecessary decoding of extURL in 'pzDisplayModalDialog' , and this has been fixed by adding the proper urlCrossScriptingFilter.

SR-C48072 · Issue 388475

Corrected URL formation problem when using Tomcat

Resolved in Pega Version 8.1

A blank screen was seen when trying to open Decision Table headers, and the color picker pop-up was blank when trying to choose a color for the skin. This was traced to an incorrect URL formed when using Tomcat, caused by the prweb/hash being appended twice in the URL. The root cause was unnecessary decoding of extURL in 'pzDisplayModalDialog' , and this has been fixed by adding the proper urlCrossScriptingFilter.

SR-C45673 · Issue 391239

Behavior changed to use latest metrics when when decisioning metrics cannot consolidate them

Resolved in Pega Version 8.1

Component stats were not showing up on Select Designer Studio ->Decisioning ->Decisions -> Data Flows -> Real Time data flows. The shape metrics on a data flow run appeared to be reset and not processing any records anymore. The problem was that metrics from old nodes (which have become incompatible with the current data flow shapes) were merged in an indeterministic order which caused the old metrics to replace the new metrics on the data flow run progress page. This gave the impression that the data flow shapes were not processing any records anymore. The behavior has now been changed such that when the system merges metrics and cannot consolidate the metrics that are being merged, the latest updated metrics will prevail as opposed to the previous behavior of the 'second' metrics prevailing. In addition, whenever metrics are reset because the data flow has changed or metrics from old nodes cannot be added to the current metrics, a warning will be added to the run to explain the change in metrics of the shapes.

SR-C38931 · Issue 382819

Corrected Listener open error when using ListenerManagement page

Resolved in Pega Version 8.1

When clicking on any Listener on the ListenerManagement landing page, it displayed the following error page: "Unable to open instance - Possible causes may be (1) Rule may no longer exist. (2) Availability of the rule may be set to No/Draft, Blocked or Withdrawn. (3) Circumstance of the rule may be preventing access. (4) Current date is not within the date range specified in the rule. (5) Access group or role may not have the appropriate privileges to open the rule." However, the same rule could be opened from Records Explorer. Analysis found that the .pyListenerInsName property used to open the listener rule was blank in the pyListenersList in ListenerManagementPage; initialization of the mListenerInsName field has been added to correct this issue.

SR-C93726 · Issue 435286

Work status icons work correctly when using localization

Resolved in Pega Version 8.2.2

The pyWorkAssignmentStatus control was not displaying the status flags/icons for localized work status values due to a match failure caused by the system using the localized text for the pyAssignmentStatus to perform a string comparison against the hard-coded English values. To correct this, the control pyWorkAssignmentStatus has been modified to run the comparisons with the new string "assignmentStatus" instead of with the localized text.

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