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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-195387 · Issue 681673

HandleResponses updated for use with optimized campaign

Resolved in Pega Version 8.7

After updating from Pega 8.4, responses were not processed in the pxHandleResponses Data flow if the "pyCampaignOptimization" flag was set to true. This was traced to a missed use case for an optimized campaign, and has been resolved by modifying the condition in HandleResponses.

SR-D85480 · Issue 546649

Repaired Tracer use with Google Chrome

Resolved in Pega Version 8.5

After running Tracer while using Chrome, closing it and trying to run another resulted in an error indicating "Cannot Launch multiple tracer sessions for a requestor". This was identified as a bug with Google Chrome Versions greater than 70 and was caused by Chrome deprecating the use of sync XHR on page dismissal, and has been resolved by modifying the system to use a beacon API instead.

SR-D90505 · Issue 550990

Repaired Tracer use with Google Chrome

Resolved in Pega Version 8.5

After running Tracer while using Chrome, closing it and trying to run another resulted in an error indicating "Cannot Launch multiple tracer sessions for a requestor". This was identified as a bug with Google Chrome Versions greater than 70 and was caused by Chrome deprecating the use of sync XHR on page dismissal, and has been resolved by modifying the system to use a beacon API instead.

INC-126091 · Issue 561825

Repaired Tracer use with Google Chrome

Resolved in Pega Version 8.5

After running Tracer while using Chrome, closing it and trying to run another resulted in an error indicating "Cannot Launch multiple tracer sessions for a requestor". This was identified as a bug with Google Chrome Versions greater than 70 and was caused by Chrome deprecating the use of sync XHR on page dismissal, and has been resolved by modifying the system to use a beacon API instead.

SR-D85653 · Issue 548600

Repaired Tracer use with Google Chrome

Resolved in Pega Version 8.5

After running Tracer while using Chrome, closing it and trying to run another resulted in an error indicating "Cannot Launch multiple tracer sessions for a requestor". This was identified as a bug with Google Chrome Versions greater than 70 and was caused by Chrome deprecating the use of sync XHR on page dismissal, and has been resolved by modifying the system to use a beacon API instead.

SR-D79526 · Issue 544788

ClassName will be updated when element model page is updated

Resolved in Pega Version 8.5

In the event of traversing from Parent to Child, The Declare_pyDisplay datapage in clipboard was not in sync for the Child as the Active UI Element. This was traced to reliance on the pyClassName field of data element model (Declare_pyDisplay.pyDisplay(Developer).pyUIActive(1).pyClassName) to update the client side UI based on a particular condition evaluation. Because some of the properties in the element model are updated only if the page is newly created, using a page which was already present and updating values with some other UI actions was only updating specific properties which did not include pyClassName. To support this use, modifications have been made so the pyClassName will also be updated whenever the page is updated.

SR-D90711 · Issue 553091

Portal harness maintained when opening email link

Resolved in Pega Version 8.5

When an email link was opened (pxOpenAssignmentLink), the portal harness was replaced with the case Perform harness. This has been resolved by ensuring the 'flex' CSS class is added for the portal harness div when using pyMobileSnapStart and a top navigation portal.

SR-D90284 · Issue 551473

Added 'when' condition to class change in ShowColorPicker activity

Resolved in Pega Version 8.5

When using an included color picker control in a section, selecting a color resulted in the color picker pyworkpage class content changing to Embed-Skin-Controls. This has been resolved by modifying the previous behavior of always changing pyWorkPage's obj class as part of the ShowColorPicker activity by adding a 'when' condition to change the class only if it is empty.

SR-C11041 · Issue 352810

UI retains layout when RTE maximized for editing

Resolved in Pega Version 8.1

After using the 'Maximize' button in a Rich text editor in a section, the screen layout was incorrect after visiting another window and toggling back to the one with the RTE. This was a timing conflict: when the RTE is maximized CSS styles are captured and removed from the Harness, and whenever refresh section fires onChange, RTE is destroyed and recreated. To make sure the UI does not get distorted, pzpega_ui_richtexteditor.js has been modified to resize the RTE before destroy and to set the CSS styles back to the harness.

SR-C15546 · Issue 362398

'Close' button hidden when browser doesn't support it

Resolved in Pega Version 8.1

Attempting to access an external NPS survey assignment a second time generates an Access Denied / Logon Denied window; the resulting window was not closeable by using the 'close' button in Google Chrome and Firefox. This was traced to browser security restrictions imposed by Firefox and Google Chrome that disable Window.close()for URLs launched directly by hitting the URL. To avoid confusion, the DenyExternal HTML rule has been modified to avoid showing the 'close' button for browsers that do not support it in this case.

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