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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-C68750 · Issue 402364

PEGA0066 alert sends data needed for MyAlerts use

Resolved in Pega Version 8.2

In order to facilitate the use of products like the MyAlerts application, the following data will be provided to PDC from PEGA0066 alerts to generate proper diagnostics information and propose solutions for issues with mobile client connections:pxClientErrorCode pxDeviceManufacturer pxDeviceModel pxOSName pxOSVersion pxHybridClientVersion pxInstallationId pxSynchronizationId pxSynchronizationTimestamp pxEnd The whitelisted parameters can be seen on the Alert Summary page in PDC.

SR-C68682 · Issue 409608

Layout Groups Accordion Styles modified to use refresh on change

Resolved in Pega Version 8.2

After updating Layout Groups Accordion styles in a skin rule and saving and checking in the rule, re-opening the skin rule showed that the changes had not been saved. Investigation revealed that in accordion format, the font section is being rendered for the "header" and "tabs" of the of layout group but the third tab was not visible to accordion format. To resolve this, pyComponentDetails of Embed-skin-component-layoutGroup has been modified to use on onchange refresh section instead of "Run visibility condition on client".

SR-D15844 · Issue 496776

Flag set for using defer load context switching with IE

Resolved in Pega Version 8.2.3

Defer load section was not working as expected due to IE11 not maintaining the context of the section during busyIndicator hide. To avoid this, a flag 'pega.ctxmgr.skipContextSwitching' will be set during the hide of busy indicator if IE is used, and the harness switching context will then be decided based on this flag.

SR-D30505 · Issue 501895

Revalidate and save works for Service Packages using OAuth2.0

Resolved in Pega Version 8.2.3

Revalidate and Save was failing for service packages of type Data-Admin-ServicePackage which used authentication type as OAuth2.0 . If this was modified to basic authentication / unchecking authentication, revalidate and save was successful. Historically, the implementation of pzOnlyRestServiceType always assumed the primary page was the Service Package rule itself. To support this alternate use, the logic has been updated and a check of the Service Type has been added for the pxResults of the data page.

SR-C53820 · Issue 401241

DateTime control updated to handle invalid date entry when validation is turned off

Resolved in Pega Version 8.2

After turning off client side validation, trying to update a date in a date time control using the wrong format resulted in that day's date being used. If the client side validation is turned on, entering the date in the wrong format results in a validation message. This was caused by a missed use case for an invalid date entry not being validated, and has been corrected.

SR-D24318 · Issue 494057

Dom API updated to resolve IE11 not loading async data with refresh when

Resolved in Pega Version 8.2.3

The browser was continuously showing "loading" if IE11 was used for a section which was sourced from a data page and configured to load the data asynchronously from a external service while calling an activity and using a 'refresh when' rule to refresh the section if a property changed. Investigation showed that the initial data load was successful and the section with the data was visible, but if the property changed and the section loaded once again due to the 'refresh when' condition, the browser was unable to render the defer loaded section case because the dom returned had the wrong value. To resolve this, the API used to check for the dom element has been updated.

SR-D14630 · Issue 491164

Thread label clipboard issue resolved for work objects using skipDCDataModelUpdation

Resolved in Pega Version 8.2.3

n some cases, when a case ID was opened in Designer studio, its corresponding thread name in clipboard was pxThreadName instead of caseID or workID. Tab labels are handled through the Declare_pyDisplay data page. Investigation showed the child page pyDisplay(Developer) of the parent page Declare_pyDisplay, which was expected to contain pyUIElements for each tab, was missing an element for the tab whose label was shown as threadName. As this error was only reproducible for work objects with the 'skipDCDataModelUpdation' property set as true in the 'pyWorkPage', this issue has been corrected by updating the show-harness activity step-2 so the 'skipDCDataModelUpdation' property value is explicitly copied from primarypage ('pyWorkPage' in this use case) to 'parameterPage'. In addition, an issue with filtering records based on Operator Preferences has been resolved by updating ActivityStatusContentHandler to use a simple Show-HTML of the same "ActivityStatusSuccess" content instead of going through an unnecessary harness execution during activity when there is no session established.

SR-C57025 · Issue 395184

Filter value Autocomplete uses localized text for the 'Case Type' string

Resolved in Pega Version 8.2

The Filter value autocomplete field of the Case Manager portal bulk action landing page was not working as expected while using the Japanese locale setting. If the locale setting was English or empty, the filter value was displayed correctly in the autocomplete. This was an issue with comparisons being hard-coded to use the literal text string 'Case Type', which was failing in localization. To fix this, a 'when' rule has been added to compare localized text against pyFilterName and use it in the appropriate rules.

SR-C53680 · Issue 395439

Filter value Autocomplete uses localized text for the 'Case Type' string

Resolved in Pega Version 8.2

The Filter value autocomplete field of the Case Manager portal bulk action landing page was not working as expected while using the Japanese locale setting. If the locale setting was English or empty, the filter value was displayed correctly in the autocomplete. This was an issue with comparisons being hard-coded to use the literal text string 'Case Type', which was failing in localization. To fix this, a 'when' rule has been added to compare localized text against pyFilterName and use it in the appropriate rules.

SR-D7323 · Issue 493177

Pin Case to Board updated to use unique IDs for different workpools

Resolved in Pega Version 8.2.3

When using the Pin Case to Board functionality, it was only possible to find and pin cases in the default/current work pool of the working access group and not any other cases in any other work pools which allowed access to open/search/process. This was due to pyLabel being used to compare if a value entered was valid, which was not a unique key. To resolve this, the pyValidatePinDetails activity in Pega-Ext-Mentions-Documents, Pega-Ext-Mentions-Cases, and Pega-Ext-Mentions-Groups classes have been updated to compare pzInsKey instead of pyLabel to check for validate pin.

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