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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-176757 · Issue 657785

Interaction History properly saved when running strategy on a different data flow

Resolved in Pega Version 8.7

Customized Interaction History properties that had been added to pyInteractionHistoryConfiguration and pyDefaultWorkingSet and saved into the PR_DATA_IH_FACT table were not being saved properly after upgrading from 7.3 to 8.3. This was a missed use case and has been resolved.

SR-C50284 · Issue 390659

Top level activity steps are numbered correctly when child steps exist

Resolved in Pega Version 8.2

Top level activity steps were showing as being numbered incorrectly when child steps existed, but saving the rule or refreshing the rule corrected the numbering. This was caused by CSS that was added to the rule form harness to increment the step number; while expanding a top level node the reset happened and then the counter initialized the value. To address this, the code has been changed from CSS counter to CSS attr which will use the index attribute of the current row. Additional CSS cleanups were also done to remove IE9 and other browser-specific styling that is no longer needed.

SR-C65576 · Issue 405496

Data-WorkAttach-File made available for use of custom pxCreateSystemID

Resolved in Pega Version 8.2

An enhancement has been added to allow storing the pxCreateSystemID from pyWorkPage to Data-WorkAttach-File and Link-Attachment instances which were created on attaching a file. Previously, the Data-WorkAttach-.Default Data transform and Work-.AttachFile both set the pxCreateSystemID property to pxProcess.pxSystemName for Data-WorkAttach-File and Link-Attachment instances respectively. While Data-WorkAttach-.Default is ‘available’ and can be overwritten to set pxCreateSystemID as desired, the Work-.AttachFile was ‘Final’ and it was not possible to overwrite that to set a pxCreateSystemID manually. In order to support this use, extension points have been provided for the pyDefault data transform in the activities Work-.AttachFile and Work-.WorkURL which can be overridden.

SR-C68750 · Issue 402364

PEGA0066 alert sends data needed for MyAlerts use

Resolved in Pega Version 8.2

In order to facilitate the use of products like the MyAlerts application, the following data will be provided to PDC from PEGA0066 alerts to generate proper diagnostics information and propose solutions for issues with mobile client connections:pxClientErrorCode pxDeviceManufacturer pxDeviceModel pxOSName pxOSVersion pxHybridClientVersion pxInstallationId pxSynchronizationId pxSynchronizationTimestamp pxEnd The whitelisted parameters can be seen on the Alert Summary page in PDC.

SR-C68682 · Issue 409608

Layout Groups Accordion Styles modified to use refresh on change

Resolved in Pega Version 8.2

After updating Layout Groups Accordion styles in a skin rule and saving and checking in the rule, re-opening the skin rule showed that the changes had not been saved. Investigation revealed that in accordion format, the font section is being rendered for the "header" and "tabs" of the of layout group but the third tab was not visible to accordion format. To resolve this, pyComponentDetails of Embed-skin-component-layoutGroup has been modified to use on onchange refresh section instead of "Run visibility condition on client".

INC-211248 · Issue 713157

Survey navigation type set for use with complex CB refresh

Resolved in Pega Version 8.8

After upgrade from Pega 7.1 to Pega 8.5, creating a legacy survey used in pxSurveySection with a complex CB question page that contained a refresh option had collapsed tree navigation, the survey name was blank, and duplicate labels were found in picklist questions. To resolve this, an update has been added which will set the navigation type in parameters after a complex CB refresh and skip page copy while upgrading survey work objects.

INC-220893 · Issue 728488

Errors persisted for single case runs using a custom error handler

Resolved in Pega Version 8.8

Single case processing (SingleAccountData) had failed records when opening the SubscriptionData dataset, but it was not possible to see the failed record details for further investigation. Investigation showed that when running a single case run with a custom error handler, errors were persisted as part of the dataflow metrics, but not written to the database. To resolve this, an update has been made to ensure errors are persisted for single case runs configured using a custom error handler.

SR-C53820 · Issue 401241

DateTime control updated to handle invalid date entry when validation is turned off

Resolved in Pega Version 8.2

After turning off client side validation, trying to update a date in a date time control using the wrong format resulted in that day's date being used. If the client side validation is turned on, entering the date in the wrong format results in a validation message. This was caused by a missed use case for an invalid date entry not being validated, and has been corrected.

SR-C57025 · Issue 395184

Filter value Autocomplete uses localized text for the 'Case Type' string

Resolved in Pega Version 8.2

The Filter value autocomplete field of the Case Manager portal bulk action landing page was not working as expected while using the Japanese locale setting. If the locale setting was English or empty, the filter value was displayed correctly in the autocomplete. This was an issue with comparisons being hard-coded to use the literal text string 'Case Type', which was failing in localization. To fix this, a 'when' rule has been added to compare localized text against pyFilterName and use it in the appropriate rules.

SR-C53680 · Issue 395439

Filter value Autocomplete uses localized text for the 'Case Type' string

Resolved in Pega Version 8.2

The Filter value autocomplete field of the Case Manager portal bulk action landing page was not working as expected while using the Japanese locale setting. If the locale setting was English or empty, the filter value was displayed correctly in the autocomplete. This was an issue with comparisons being hard-coded to use the literal text string 'Case Type', which was failing in localization. To fix this, a 'when' rule has been added to compare localized text against pyFilterName and use it in the appropriate rules.

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