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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-225247 · Issue 729607

SessionTimer correctly working in Mashup

Resolved in Pega Version 8.8

When using the pxSessionTimer in the mashup at section pxCaseActionArea, the timer pop up did not appear. Investigation showed the pxSessionTimer control was not correctly triggering in mashup. This has been resolved by updating the pega.desktop.support.restartTimeoutWarningTimer and closeAllPRPCChildWindows functions and adding the new functionality logOff() which uses the control_actions_logoff functionality.

INC-183996 · Issue 669645

Step name given heading level for better accessibility

Resolved in Pega Version 8.8

When using the JAWS shortcut for navigating through headings, the Step name was not announced as expected. This was due to the Step name not containing the necessary code for a heading, and has been resolved.

SR-D76291 · Issue 541013

Check added for Repositories before saving attachment

Resolved in Pega Version 8.1.8

When creating or updating a case through email listener, the Link-Attachment defaulted the pxStorageType to 'WebStorage'. This caused an issue when using PegaS3, which needs pxStorageType 'Repository'. To resolve this, a check has been added to see if Repositories are enabled, and if they are the storageType will be set accordingly.

INC-207218 · Issue 706367

Check added to prevent duplicate approval by single agent

Resolved in Pega Version 8.8

When using a cascading Approvals process supported both by a web access button or by responding via email, a single agent could use both methods and advance a case an additional step as if they were the next approval level. This was due to the system only checking the pzInsKey when processing the approval while the assignment key will be the same for the cascading approvals assignments. This has been resolved by introducing a datetime check to validate if the email approval assignment creation datetime and the one in the database have same value; if yes the approval process will proceed and if not it will exit.

INC-217821 · Issue 719168

Ensured data refresh for cascading dropdown controls

Resolved in Pega Version 8.8

When using two cascading dropdowns where the options within the second dropdown depended on the selection in the first dropdown, making both selections and then going back to change the selection in the first dropdown appeared to allow changing the selection in the second dependent dropdown, but autocomplete was still holding the previously selected value in memory even though the source property changed. This caused an unexpected behavior when the selections were submitted. Investigation showed that changing the value of the first dropdown triggered an API call to the Refresh assignment action that updated the value, but changing the first dropdown did not cause a refresh call to set the value back to blank in the second dropdown. This issue was seen when the dropdown values were hard-coded but did not occur if each dropdown used a data page. This has been resolved by ensuring the dependent property in a cascade is reset when the source property changes.

INC-230576 · Issue 741541

Data transform works with encryption in Pega Mashup

Resolved in Pega Version 8.8

Data transform was not getting called in case of Mashup when "Use Encryption" was ON. This was traced to the data transform not being triggered correctly in this scenario, and has been resolved.

SR-C61154 · Issue 411073

Improved DB stability and retry for issues with RetryContext$ExceptionForDatabase

Resolved in Pega Version 8.2

The agent was crashing when there was a report using a pr_read_from_stream for the 'where' clause combined with a postgres version with 'on pr_read_from_stream'. This has been addressed by improving the stability of the database and adding code to better handle reconnect and retry when there is a database problem.

SR-C64292 · Issue 405248

Corrected multiselect dropdown event handling for IE11

Resolved in Pega Version 8.2

When using IE, multiselect dropdowns would work correctly the first time they were displayed, but disappeared on subsequent clicks. This has been fixed by correcting the event handling for IE11.

SR-C77459 · Issue 416897

Report tab names are correctly maintained after refresh

Resolved in Pega Version 8.2

When multiple reports are opened and the browser is refreshed, the tab names/labels failed to show up on reload. This was caused by an error in the method used to set the tab label, and has been corrected.

INC-230911 · Issue 740100

Apply filter option handles passed data page reference

Resolved in Pega Version 8.8

The GetGridColUniqueValues activity was failing on step 3 when the data page reference was passed as a parameter of source report definition in a grid. This was traced to missing filter parameters for this use case and has been resolved.

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