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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-209158 · Issue 722414

Loop handling updated for Decision Table OR conditions

Resolved in Pega Version 8.8

The system was crashing when saving or checking in a decision table with 21 columns and 20 rows where each cell contained 1, 2, or 3 OR conditions. Investigation showed this was caused by an indefinite number of loops when 'or' conditions were used in the test consistency activity, and this has been resolved with an update which ensures only the specified number of loops are performed.

INC-224059 · Issue 743432

Corrected locking issue in repeating grid for local action

Resolved in Pega Version 8.8

When a grid was configured as readonly and the button in the grid had an open local action which opened up a section via flow action which was editable, on cancel, the grid context was treated as readOnly and was not releasing the lock. To resolve this, the pega.ctx.activeGrid.isOpenLocalAction flag has been added to releaseWOLock when a modal is launched from the grid using openLocalAction.

INC-229992 · Issue 735014

SOAP TLS version will be dynamically set

Resolved in Pega Version 8.8

Using the "Create SOAP connection" wizard resulted in an error no matter what WSDL was imported. The original implementation of the SOAP wizard relied on a hard-coded TLS level when invoking the HTTP call to the WSDL URL. The hardcoded value was never updated past TLSv1, and had to be manually updated by developers for new TLS versions. This was insufficient when the WSDL URL provided did not support lower TLS versions. To resolve this, the logic has been updated to source the TLS version from the system setting "Pega-IntegrationArchitect pyLowestAllowableTLSVersion", which will match the generated rules and stay up to date as Pega security standards update. The value will default to v1.2 if the system is unable to get a value from setting. To make the best use of this, do not use hardcoded values for version specification in dynamic flows where possible.

INC-216154 · Issue 718234

SMTPPort parameter will be passed to ForgotPasswordUtil

Resolved in Pega Version 8.8

When a user triggered the "Trouble Signing in" function, the SentEmailNotification activity connection was trying to use port 25 even if the SMTP Port was configured as 587 in the Email Account instance. This was due to the SMTP Port not being passed to the SentEmailNotification activity, causing a fallback to port 25 for non-SSL connections. In order to ensure SendEmailNotification uses a specified port if configured, pySMTPPort will be passed to ForgotPasswordUtil.java.

SR-D64558 · Issue 527676

AttachmentContent supports S3 storage

Resolved in Pega Version 8.1.8

Using a D_AttachmentContent data page to display the contents of an attachment by way of the pyGetAttachmentContent activity worked when using the Pega database for storage, but generated an error stating CMIS access was disabled after switching to S3 storage. This was traced to restrictions on Link-Attachment pages in Step 2, Line 64 of pyGetAttachmentContent to enable attachment stream retrieval from web storage and repositories by D_AttachmentContent, which has now been removed. In addition, pyGetAttachmentContent has been updated to behave the same whether a Link-Attachment page or Data-WorkAttach page is provided when populateAttachStream is set to false, and the rule documentation (description/usage) has been updated accordingly.

INC-220652 · Issue 721384

Added explicit clearing for AsyncServiceManager cache

Resolved in Pega Version 8.8

Heap size for multiple JVMs increased after update. Investigation showed data pages loaded via Load-DataPage during service processing using requestor pools were cleared after each service interaction but the AsyncServiceManager cache was not cleared. To resolve this, an update has been made that will clear the async cache when the requestor is returned and when flush all is called.

INC-221955 · Issue 719288

Archival association supported without data retention policy

Resolved in Pega Version 8.8

Previously, configuring an archival association when the data retention policy had not been created resulted in an error and the associations were not saved. Handling for this use has now been added in order to support the archival of custom-associated data.

INC-234874 · Issue 739874

Cursor moves via arrow buttons

Resolved in Pega Version 8.8

Using the keyboard arrow buttons to navigate between numbers was not working. Nothing happened when clicking on the left arrow, and clicking on the right arrow moved the cursor to two digits. This has been resolved by updating pzpega_control_textinput.

SR-D59504 · Issue 524641

Attachment drag drop searches only current Ajax context

Resolved in Pega Version 8.1.8

When the Interaction for customer service was open and more than 1 task from the sidebar was open, the drag and drop zone was missing on any subsequent Task/Cases past the first. In an Ajax container scenario, getElementByID js was searching in all the containers because they were present in DOM, and it was losing context. To resolve this, the code has been updated to only search in the current context when using an Ajax container.

SR-D51601 · Issue 516703

Hover logic updated

Resolved in Pega Version 8.1.8

When using a dropdown in a grid layout configured with a smartInfo to be displayed on Hover, the smart tip was sometimes not displayed when the hover moved from the top to point to the dropdown. If the hover was done quickly, it was displayed. Previously, the hover was calculated only by cursor x, y positions and elements boundaries: to resolve this issue, the logic has been updated to also consider cases where the element is still hovered without meeting these conditions.

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