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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-C66679 · Issue 405940

Thread name implementation fixed for FCM use with micro DC

Resolved in Pega Version 8.2

When attempting to invoke a remote case in the Interaction Manager portal via FCM with the Customer Service for Insurance application which uses micro DC, the case was not invoked and an empty screen was displayed. Invoking the case from the interaction portal resulted in a JavaScript error. Invoking the case from a WSS or directly from the Create button in Designer Studio worked correctly. This was traced to a recent change to the implementation for generating the thread name. Because of this, CRM apps could not load the Federated cases via micro DC. This has been fixed through changes in "pzFCMMashupGadget" to replace the slash with underscore for the FCM thread. In addition, a modification was made to use the pega:onlyonce tag so mashup scripts are not loaded multiple times and will maintain their unique data-pega-gadgetname attribute values.

SR-C60612 · Issue 402376

Modified "What's New" widget to remove use of webGL and improve browser performance

Resolved in Pega Version 8.2

The "What's New" widget on the Designer Studio home page was using WebGL to render its background animation. If the browser was running on a virtual machine without hardware acceleration, this widget could cause the browser to become unresponsive. While there was a workaround of using the 'Click the Hide this until next release' button to remove the widget for subsequent logins, the "What's New" function has now been modified to not use webGL.

SR-C54754 · Issue 395508

Work by Work Queue modified to use RD in place of deprecated list view

Resolved in Pega Version 8.2

When the "Find" button was selected in Designer Studio >> Case Management >> Tools >> MyWork >> Work by Work Queue, a series of dotted lines that exceeded the section limitation appeared. This was traced to the use of the deprecated function List-view in workbasketlistPopup. In order to support the needed display, the Pega-Landing.pzProcessAndCaseRulesMainMenu Navigation rule has been modified to call a report definition Assign-WorkBasket.pyASSIGNMENTSFORWORKBASKET instead of the deprecated list view. While there is a small difference in user experience and behavior, all the columns being fetched and filters being added will be similar to that of the ones previously seen in the list view.

INC-217974 · Issue 715427

Handling added BIX extraction failure when called from custom activity

Resolved in Pega Version 8.7.2

After update, BIX extraction was failing but email from the schedulers indicated success. Investigation showed that when extract was called from a custom activity by calling pxExtractDataWithArgs, the stepStatusFail 'when' rule in the custom activity was not capturing all the exceptions specific to database extracts. This has been resolved by adding the necessary handling.

SR-C70602 · Issue 415502

Changed async loading when attaching Files with PegaCloudFileStorage to address 3rd party PEGA0046 error

Resolved in Pega Version 8.2

When using PegaCloudFileStorage, a PEGA046 alert was observed when attaching a file to a work object. This was a cosmetic issue that did not affect functionality, and was traced to the use of an external logging system that is not part of the standard system development for Pega. In order to remove this alert, Step-5 (Load-DataPage) of Data-WorkAttach-File.pzSaveToRepository activity has been removed as asynchronous loading of D_pxNewFile data page is not required.

SR-C58890 · Issue 398423

Merge Wizard errors fixed, and created rules will use the highest ruleset version available

Resolved in Pega Version 8.2

Code errors in the Merge Wizard that were causing Null Pointer Exception errors have been fixed, In addition, branch rule sets created through this wizard did not have the 'Application validation' option and rule set pre-requisite filled automatically; the system has been updated so the version prerequisite will be the highest existing ruleset version in the ruleset.

SR-C74047 · Issue 416352

Automatic Cloud Terminations updated with retry logic and exception handling for nodes being disconnected while in use

Resolved in Pega Version 8.2

Agents were being disabled when a node was about to be shut down and the lock operation timed out. This was traced to an issue where the Hazelcast operation timed out trying to communicate with a node that had not yet dropped out of the cluster but did shortly after, and was due to the refactored code around delegating to a cluster component missing a lock method. In order to ensure the cluster component handles such exceptions gracefully, the lock operation now contains retry logic along with exception handling that will return 'false' instead of raising an exception.

SR-C53056 · Issue 398514

Bulk delete updated and NPE handling improved to resolve deadlock when loading data flow landing page

Resolved in Pega Version 8.2

A large number of data flow objects on the data flow landing page were making the system unresponsive, and bulk delete activity would sometimes fail on a null pointer exception when progress could not be retrieved. To resolve this, the bulk delete activity provided in [Data-Decision-Service] pyDeleteByStatusAndTime has been modified to be more flexible by allowing deletions based only a date or a status, and the documentation for the activity itself has been improved. Additional handling was added for a potential null pointer exception, and the activity will continue trying to delete other runs if a null pointer exception does occur. The system will not load a data flow run object anymore (which can cause issues when rules do not exist), and will instead load the run progress directly from the database.

INC-215343 · Issue 711087

Security updates

Resolved in Pega Version 8.7.2

Security updates have been made relating to rulesets using allow lists, checks for Java code injections, SAML-based SSO code, and supporting SFTP as part of the validation in the pxValidateURL rule.

INC-209387 · Issue 706151

Security updates

Resolved in Pega Version 8.7.2

Security updates have been made relating to rulesets using allow lists, checks for Java code injections, SAML-based SSO code, and supporting SFTP as part of the validation in the pxValidateURL rule.

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