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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-144601 · Issue 602425

Empty addresses removed from email

Resolved in Pega Version 8.4.4

After upgrade, an issue was seen when sending email to multiple 'To' addresses generated an exception if any 'To' address had an empty value. To resolve this, a check has been added that will remove any empty address from the recipientTo address list.

INC-180594 · Issue 670957

Filtering added for DisableDormantOperators

Resolved in Pega Version 8.7

When running the Disable Dormant Operators agent, many operators were seen which were dormant but not disabled. Investigation showed the activity was fetching all of the operators without filtering the deactivation state. This has been resolved by adding a filter condition in pzDisableDormantOperators to fetch only deactivate state users.

INC-175205 · Issue 652531

Agent restart made more resilient

Resolved in Pega Version 8.7

During a timeout outage, agents intermittently encountered a NoClassDefFound error and were disabled. After the database connection was restored, the agents were not automatically restarting. This has been resolved by making the code more resilient to errors; agent will be restarted when a temporary issue is detected, and the restart will be immune to most exceptions.

INC-230826 · Issue 733552

Legacy hardcoded WorkPage removed from ReassignAssignment

Resolved in Pega Version 8.8

When there was a child case Task available, attempting to transfer the case caused the system to update the Parent case .pxFlow(CreateTask) instead of the Task case .pxFlow(CreateTask). This was traced to the pyReassignAssignment activity having a legacy hardcoded page pyWorkPage defined, and this hardcoded page has been removed to resolve this issue.

INC-152442 · Issue 616668

Check added for Create Access to attachment

Resolved in Pega Version 8.4.4

After restricting access for the attachments category in a CS application, the attachment was added without category and could not be opened. This was due to the Create Attachment access not being automatically created for all categories when privileges were added, and has been resolved by adding a step to check Create Access for attachments of the respective category.

INC-154564 · Issue 617350

JAWS reads the table header and filter options separately

Resolved in Pega Version 8.4.4

When table headers for a non-optimized table with filter options received focus in Google Chrome, JAWS read the header, sort and filter options all run together. This was due to a difference in the way JAWS reads headers in Google Chrome from the way it reads them in IE, and has been resolved.

SR-D78531 · Issue 542002

Encoding added for special characters in JFROG filenames

Resolved in Pega Version 8.4.1

A blank screen or the error "Unable to get the file from Repository" appeared when attempting to attach a file from JFROG Repository if the file name contained special characters. This has been resolved by modifying the artificatory URL generation to properly encode special characters during file download.

SR-D72636 · Issue 536090

Added handling for Authorization Server login loop

Resolved in Pega Version 8.4.1

When the Authorization server returned an error, it was redirecting back with error, error_description, and parameters. The system then tried to start the login process again, the same error parameters were returned again, and it continued to loop this way. To resolve this issue, handling has been added for this error scenario from the Authorization Server.

SR-C57881 · Issue 402879

Localization support added for page level properties

Resolved in Pega Version 8.1.1

When trying to change the out-of-the-box pyMessageLabel "This field may not be blank.", the changes were applied at the property level but were not applied at the page level. This was due to Localizations not being handled properly at page level, and the HarnessErrorList rule has been updated to correct this.

INC-189781 · Issue 677816

Database Transaction Log update overflow resolved

Resolved in Pega Version 8.7

When automatic.resume=false was encountered during an update, cleaning up the existing codeset from previous updates ended up filling up the database transaction logs and caused the update to fail. This has been resolved by updating the process of clearing the codeset so it doesn't overflow the transaction log.

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