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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-221722 · Issue 739201

Menu button no longer steals focus on dismissal

Resolved in Pega Version 8.8

Action menus in the portal harness were stealing focus from input fields in the work harnesses. This was an unintended side effect of work done to correct an issue where focus was not correctly remaining in the table layout, and has been resolved by updating the control menu to avoid the explicit focus in the hideNode function when the menu is already dismissed.

INC-230101 · Issue 738063

Menu button no longer steals focus on dismissal

Resolved in Pega Version 8.8

Action menus in the portal harness were stealing focus from input fields in the work harnesses. This was an unintended side effect of work done to correct an issue where focus was not correctly remaining in the table layout, and has been resolved by updating the control menu to avoid the explicit focus in the hideNode function when the menu is already dismissed.

INC-232518 · Issue 741154

Menu button no longer steals focus on dismissal

Resolved in Pega Version 8.8

Action menus in the portal harness were stealing focus from input fields in the work harnesses. This was an unintended side effect of work done to correct an issue where focus was not correctly remaining in the table layout, and has been resolved by updating the control menu to avoid the explicit focus in the hideNode function when the menu is already dismissed.

INC-232528 · Issue 737800

Menu button no longer steals focus on dismissal

Resolved in Pega Version 8.8

Action menus in the portal harness were stealing focus from input fields in the work harnesses. This was an unintended side effect of work done to correct an issue where focus was not correctly remaining in the table layout, and has been resolved by updating the control menu to avoid the explicit focus in the hideNode function when the menu is already dismissed.

INC-144522 · Issue 612322

Portal primarythread copied to workprocessing thread to establish proper class

Resolved in Pega Version 8.4.4

Attempting to add a new item/row in a table configured in a modal dialog in the home page of the Cosmos portal was not working, and the error "Section 'TestSection' execution error on page 'pyWorkPage' of class 'CosmosApp-Work-TestCaseType'. : For input string: "" appeared. This was a missed use case for pyPortalHarness, and was caused by the primarypage not getting copied to the workprocessing thread which led to some actions failing as classless. This has been resolved.

INC-210892 · Issue 706288

Handling corrected for CSV formatted output from CDH

Resolved in Pega Version 8.8

After upgrade, the Output Templates with File output (.csv file extension, comma delimiter) for Customer Decision Hub did not work as expected. Creating an Output Template for use in an action flow with defined fields containing commas for output previously resulted in the individual fields containing commas being enclosed in double quotes, but the output after upgrade instead was enclosing each of the comma-delimited fields in quotes, causing an issue with the original format of the data. This has been corrected.

INC-213625 · Issue 712298

Corrected null values being set to 0 in GenerateExcel

Resolved in Pega Version 8.8

The pxGenerateExcelFile activity was loading $0.00 in place of a null value for decimal columns. This has been resolved by updating the logic for GenerateExcel.java to skip double properties default value for non-existent clipboard props and extend the same fix to the integer class. Safety checks have been added before setting cell type to check if property exists, and handling has been added for a specific exception instead of generic exception for both decimal and integer use cases.

INC-225503 · Issue 737019

DSS added to configure outflow signature digest method algorithm

Resolved in Pega Version 8.8

After update, a change was seen in the digest method of a SOAP response. The site was configured to use WS-Security Profile SHA-1 as the digest algorithm, but the warning from the testing tool WCF (Windows Communication Foundation) indicated this was not being followed with the message "the algorithm 'xmlenc#sha256' is not accepted for operation 'Digest'". For better compatibility, the DSS outflowSignatureDigestAlgorithm has been added to support configuring the outflow signature digest method algorithm.

SR-C59391 · Issue 402863

Handling added for work cases being synchronized after missing flow rule changes while offline

Resolved in Pega Version 8.1.1

Mobile application work items submitted offline did not always appear when online again.After coming back online, new work items that were created online were synchronized, but the work items that were created offline were not synchronized. This occurred when changes were made to the flow rule after cases had already been created offline. To resolve this, any failure in finishAssignment/ previousAssignment/ doSave actions which does PRocessAssignment will persist the incoming data from device in following way: 1. Create a Pega-Work-OfflineSync case. 2. Merge all the actions related to the failure work object and copy the merged page in pySyncErrorCase page. 3. If a work basket is configured, the newly created case is moved to the work basket else it is moved to the default work basket. To check the data please check the work basket or instances of Pega-Work-OfflineSync.

INC-162649 · Issue 639400

DSS added for handling missing attachments

Resolved in Pega Version 8.7

When an S3 repository was configured as storage, some cases were not coming up in search and exception errors were seen in logs for a deleted attachment after every system restart/re-indexing of the search. Investigation showed these case objects were in the broken queue for pyFTSIncrementalIndexer due to a null pointer error encountered when indexing the attachment, and that the attachments were available in the repository but could not be read from the attachment repository during indexing. To resolve this, a new DSS setting has been added which allows selecting one of two behaviors: * Pega-SearchEngine indexing/distributed/fail_on_missing_attachment_file = true : broken item is generated, but with a meaningful error message. This is the default behavior * Pega-SearchEngine indexing/distributed/fail_on_missing_attachment_file = false: case is indexed, but without the problematic attachment. Error message is printed out to the logs.

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