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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-230579 · Issue 742038

Inline error message consistent for currency field

Resolved in Pega Version 8.8

After update, an inline validation error triggered on a currency field inside of a text box disappeared when the page was scrolled back to the top. This was traced to the display_removeErrorImage function being called from validation_ValidateFieldOnEvent due to an “onBlur” event, and has been resolved by removing the onblur for a number of decimal type to prevent clearing the validation messages at field level on tab out.

INC-148414 · Issue 615594

Date field correctly extracted for IMAP inbound email

Resolved in Pega Version 8.4.4

After upgrade, email-sourced cases were not being created correctly. Tracer showed the date field was blank, causing an error which was traced to the getReceivedDate being returned as null for the JavaMail AP even though the IMAP protocol was being used. This was an unintended side effect of work done to handle a throttling exception in the IMAP inbound email flow, and has been resolved by updating the system so that if the getReceivedDate is null, the date will be extracted from the mail header while processing dates in EmailMessageInfo class.

INC-154605 · Issue 615661

Date field correctly extracted for IMAP inbound email

Resolved in Pega Version 8.4.4

After upgrade, email-sourced cases were not being created correctly. Tracer showed the date field was blank, causing an error which was traced to the getReceivedDate being returned as null for the JavaMail AP even though the IMAP protocol was being used. This was an unintended side effect of work done to handle a throttling exception in the IMAP inbound email flow, and has been resolved by updating the system so that if the getReceivedDate is null, the date will be extracted from the mail header while processing dates in EmailMessageInfo class.

SR-D83060 · Issue 547920

Repaired History class report column sorting

Resolved in Pega Version 8.4.1

Attempting to sort any of the columns in a report using the History class did not render the results and the error "Cannot render the section" appeared. Tracer showed a Fail status for some out-of-the-box activities with the message "java.lang.StringIndexOutOfBoundsException". Investigation showed the logic in pzMergeAutoGenForProp activity was failing because the pyIsFunction property was not set on the UIField pages for function columns. To resolve this, the logic for pzMergeAutoGenForProp has been modified to get pyIsFunction from the field name.

SR-D73224 · Issue 542630

Case manager portal links working with SVG file

Resolved in Pega Version 8.4.1

After modifying the pyPortalHeader to show a custom logo in the Case manager portal by saving the pyapp-logo.svg file into a ruleset and uploading the logo, none of the Case manager portal links or menus were working and a console error appeared. Investigation showed the SVG file stream was decoded and then encoded using the Base64Util.encode and decode, which was adding new line characters. To resolve this, step 4 in Rule-File-Binary.UploadFile Activity has been modified to remove the Base64 encode and decode.

INC-183530 · Issue 668470

Null check added for missing compiler path

Resolved in Pega Version 8.7

After upgrading from Pega 7.3 to Pega 8.6, libraries were not loading correctly and a java error was seen. This was traced to the compiler default path values not getting picked from DSS / settings->compiler->Default paths, which was caused by a null value for the DASS setting in the systemSettings map. To resolve this, a null check has been added and an update has been made to use getEngineDynamic to ensure this setting is picked on node startup.

INC-193767 · Issue 683299

Handling updated for validating properties with a FieldValue

Resolved in Pega Version 8.7

Running a report which included a property calculated by a Declare Expression generated an excessive number of log messages indicating "Error occurred while executing forward chaining on page 'pyReportContentPage.pxResults". Degraded system performance, stack overflow, and other similar issues were seen. This was traced to an infinite loop that resulted from a missed use case for a Report Definition with a Target property of a Declare Expression with FieldValue, and has been resolved by disabling autochain while validating properties with a FieldValue.

SR-D71944 · Issue 543732

Resolved data page loop in templatized UI

Resolved in Pega Version 8.4.1

A Layout Group was configured with six dropdowns sourced to Parameterized datapages with "disable automatic refresh" unchecked; every next dropdown depended upon the previous property, and the previous property was sourced as parameter, and so on until last dropdown. When the value in the dropdowns changed, the section kept refreshing and the portal became unresponsive. This was traced to the combination of a Datapage as the source to the dropdown with "disable automatic refresh" unchecked and expression evaluation as well.Templatized UI has 'visible when' expressions for all the properties inside the top level page. Changing the first one fired refresh on the next one, and the next one's refresh fired the other drop down refresh until it became recursive. This did not occur in non-templatized UI as it does not have expression IDs and there are no recursive calls. This issue has been corrected by modifying how the temporary mapping is populated by the reloadCells API in Expression Evaluator to prevent unwanted cell refreshes.

INC-155822 · Issue 618268

Locking added to avoid Null pointer exception for auto-populate property

Resolved in Pega Version 8.4.4

After configuring the auto populate property "OrgProduct" which referred to a data page, the system experiencing heavy load led to the property not getting properly initialized. This resulted in a WrongModeException and NullPointerException. To resolve this, the system has been updated to lock the requestor when Queue Processors execute their activity. This will prevent race conditions and concurrent modifications if other threads are accessing the same requestor.

INC-182137 · Issue 662488

Multistage Prediction Logic improved

Resolved in Pega Version 8.7

When Predictions with Response wait time configured were executed as part of make decision, each decision that came out of the strategy caused a pxDR call to fetch the relevant model execution results and process them to stage the default outcome results for models. This has been improved by modifying the system to process the existing records rather than reading data again from pxDR.

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