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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-150809 · Issue 611855

Loading timing updated for openAPI content

Resolved in Pega Version 8.4.4

Open API content loading was taking too much time and interfering with working on other REST rule configurations. To resolve this, the loading of openAPI contents has been removed from the opening or saving of REST rule and shifted to lazy loading. Clicking on the openAPI tab will load the contents, and any modification in REST rule or service package rule will update the contents of openAPI when "Action->Refresh" is clicked.

SR-D56293 · Issue 536779

Resolved timeout errors related to getIndexInfo

Resolved in Pega Version 8.4.1

When attempting to import large files (around 300MB) via Designer Studio a time out error was seen, but the same upload worked as expected from the command line. Investigation showed that the "approximate" argument in getIndexInfo caused wasteful analytic operations to be run on the database, hampering performance. To resolve this, areas where the results of the analysis are not needed have been modified to have aApproximate set to be true so it will not be run.

INC-174661 · Issue 678822

Handling added for clearing node killed between assignment and processing

Resolved in Pega Version 8.7

An Offer flow was not resuming after it expired according to the wait shape. Investigation traced this to partitions which were assigned to a dead node in NEW state where they were not picked up by the dataflow. The problem was only encountered in the unusual situation when a dataflow node was killed in the brief period of time between the assignment and the processing, and has been resolved by adding an update which will clear unknown new assigned partitions for the batch run health task.

INC-215354 · Issue 712666

Data- flow actions working in Bulk Process

Resolved in Pega Version 8.8

When trying to render a flow action whose 'applies to' class was inherited from Data-, an error was generated indicating that the flow action could not be found. This was traced to non Work- flow actions not being correctly populated, and was an inadvertent side effect of work done to set class for inheritance if Work- is not present. This has been resolved by updating the pzPreBulkProcessModal activity to set the TempWorkPage class to Work- only if .pyActionName is pyTransferAssignment.

INC-213610 · Issue 708115

Job Scheduler explicitly unlocked after nodes restart

Resolved in Pega Version 8.8

If a job scheduler was in running state and the utility nodes were restarted, the background processing nodes were not coming up and resuming as expected and PersistentJobCleanupFactory:PresentMembersJobCleanup was throwing a stale execution exception. Investigation showed locks were not being removed from the database for the job scheduler when the restart was performed (noted in pegadata.pr_sys_locks table), preventing further runs. This has been resolved by adding an explicit lock removal process for this condition.

INC-213763 · Issue 708111

Job Scheduler explicitly unlocked after nodes restart

Resolved in Pega Version 8.8

If a job scheduler was in running state and the utility nodes were restarted, the background processing nodes were not coming up and resuming as expected and PersistentJobCleanupFactory:PresentMembersJobCleanup was throwing a stale execution exception. Investigation showed locks were not being removed from the database for the job scheduler when the restart was performed (noted in pegadata.pr_sys_locks table), preventing further runs. This has been resolved by adding an explicit lock removal process for this condition.

INC-229192 · Issue 729614

Job Scheduler explicitly unlocked after nodes restart

Resolved in Pega Version 8.8

If a job scheduler was in running state and the utility nodes were restarted, the background processing nodes were not coming up and resuming as expected and PersistentJobCleanupFactory:PresentMembersJobCleanup was throwing a stale execution exception. Investigation showed locks were not being removed from the database for the job scheduler when the restart was performed (noted in pegadata.pr_sys_locks table), preventing further runs. This has been resolved by adding an explicit lock removal process for this condition.

INC-218265 · Issue 720611

DoClose updated to resolve lock and context issues

Resolved in Pega Version 8.8

An interaction case was closing when intent tasks were closed from CSRecents. Investigation showed this was due to the doClose activity not being triggered in the right context, and has been resolved. An additional issue with locks not being correctly released after opening the new case Create stage and clicking Cancel in the modal was traced to a missing pyWorkPage in the safeURL params that was needed by the doClose activity, and this has been resolved by adding the primary page name.

INC-145293 · Issue 674901

Additional diagnostic logging added for ElasticSearch startup issues

Resolved in Pega Version 8.7

The PyIndexerState was stuck in Starting status during node initialization. This issue could occur if the filesystem became hung due to network level issue while scanning entries from /etc/mtab, resulting in a lock which was not released correctly. In order to better determine which node entry in a cluster may be responsible for the hang, an update has been made which will use a temporary virtual environment to repeat the part of the initialization phase responsible and generate additional logs for debugging. To activate this, the PegaSearch.Diagnostics logger must be set in DEBUG mode. This duplicated virtual initialization will not interrupt the normal initialization.

INC-146572 · Issue 603296

iniGadgets updated to support jQuery with Mashup

Resolved in Pega Version 8.4.4

Mashup gadgets were not loaded during browser refresh when the host page had a jQuery in it. This issue occurred while trying to find the gadget divs. There is an 'if' condition to check if $ is available in initGadgets method. In this scenario, this 'if' block was getting executed and mashup gadget divs were returned as empty. As a result. mashup was not getting loaded. This has been resolved by updating the iniGadgets method to check for jQuery instead of $.

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