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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-149728 · Issue 608107

Application wizard security updated

Resolved in Pega Version 8.4.4

A user having PegaRULES:User1 role only was able to run the Create Application wizard until an authorization block was reached, yet some rules were created. No operator records were created as part of this process. This was traced to code left in place after the creation of pxAppConfig and pzAppConfig portals, and has been resolved. The New Application wizard UI will display a message to a user when they lack access to build a new application, and an error will be displayed for any attempt to create a new application directly via pzCreateNewApplication to address a scenario where a user might be trying to call the activity without the front end.

INC-187857 · Issue 700855

Added debug logging and exception recovery for unexpected data object

Resolved in Pega Version 8.8

When rules were complied in lower environment and deployed into production, they later became corrupted and system behavior changed. The error "Java generation failed: caught exception while expanding property pyGetCasePredictionsByClassName on page CurrentRecord" was generated. Investigation showed the auto-populate property pyGetCasePredictionsByClassName was attempting to get the metadata property "pzDataObjectParams": this was a string value in this scenario instead of the expected java object, and caused the exception. To resolve this, a debugger has been added which will check if the property is a java object or not. If it is not, the system will skip the processing and then display an error message with a stack trace.

INC-223240 · Issue 723230

Added debug logging and exception recovery for unexpected data object

Resolved in Pega Version 8.8

When rules were complied in lower environment and deployed into production, they later became corrupted and system behavior changed. The error "Java generation failed: caught exception while expanding property pyGetCasePredictionsByClassName on page CurrentRecord" was generated. Investigation showed the auto-populate property pyGetCasePredictionsByClassName was attempting to get the metadata property "pzDataObjectParams": this was a string value in this scenario instead of the expected java object, and caused the exception. To resolve this, a debugger has been added which will check if the property is a java object or not. If it is not, the system will skip the processing and then display an error message with a stack trace.

INC-212704 · Issue 707114

Explicit lock release added for Cassandra threads

Resolved in Pega Version 8.8

Customer Decision Hub was not responding for realtime request REST service calls, and thread dumps during start up were showing all HTTP request threads were stuck in CassandraSessionCache.getSession. If an error is thrown while invalidating an old Cassandra session, the system may fail to unlock the write lock. This results in subsequent threads being blocked on the session cache's ReadWriteLock when they attempt to retrieve the session from the session cache. To resolve this, an update has been made to ensure that invalidate session is wrapped in a finally block that releases the write lock and log any thrown errors.

INC-194865 · Issue 695620

Corrected report definition save-as-image option

Resolved in Pega Version 8.8

Attempting to save a report definition as an image resulted in an access denied error stating "Browser fingerprint validation failed : A request was received with an invalid or missing browser fingerprint. The request was denied", and the user session was closed. The security SECU0017 alert is generated when a request is sent to a Pega application and the browser fingerprint is either missing or does not match the expected value. The system tries to check the type of request for every requestor ID and fetch the CSRF token, but in this case it was not matching with the token present on the requestor thread. This has been resolved by adding scripts to send the hidden input value needed.

INC-239902 · Issue 628577

Handling added for multi-file upload of duplicated files

Resolved in Pega Version 8.7

Attaching the same file multiple times during a single upload caused some of the duplicated files to not be included. The issue was not seen when attaching the same file multiple times but in different attempts. The exception "Can't continue with file attachment. FileData.xlsx is missing and might have been quarantined by anti-malware software" was logged. This was caused by the files being uploaded without updating filenames to have a unique ID, so multiple files with the same name were overwriting the previous file. This has been resolved by setting the appendUniqueIdToFileName parameter to true in the upload request so each copy of the filename is treated as an individual file.

INC-139966 · Issue 606844

JAWS announces popup error message

Resolved in Pega Version 8.4.4

When a form is submitted without giving value to required field, a browser pop up appears. The expected behavior is that the screen reader (JAWS) should move the focus to the field that has error and read the error message However, JAWS was not announcing the error "Value cannot be blank". This was traced to a scenario where if pega.u.d.fieldErrorType === "ERRORTEXT" is true, the class on the span within the error div will be set to "inputSpans", and this resulted in the return of an empty array for document.querySelectorAll("span.iconError.dynamic-icon-error"). To resolve this, support has been added for the "inputSpans" class.

SR-D69098 · Issue 534043

Export to Excel works for for report definition with duplicate columns

Resolved in Pega Version 8.4.1

After adding a date column to a report definition (2nd column in the report), the data displayed correctly in the UI but Export to Excel failed with the error "Section 'pzRDExportWrapper' execution error on page '' of class 'Rule-Obj-Report-Definition'. : The Reference .pyDateValue(2) is not valid." This was traced to an out of bounds exception thrown if there were two or more columns with the same calculation. When preparing for export, the column with the duplicate calculation would not get added to the map of report UI fields. To resolve this, the system has been updated to allow report definition columns with the same calculation to be properly mapped to a UI field.

SR-D80825 · Issue 546574

Resolved tab appearance issues related to resolution support

Resolved in Pega Version 8.4.1

When trying to add multiple tabs on larger screens, once the first row was filled with tabs then new tabs began appearing at the bottom of the layout group. The layout group worked as expected with the tab overflow having the right and left arrows with the dropdown on smaller screens. In addition, @1440px the overflow arrow on the right side was not working correctly, showing as grayed out even though focus was not on the last tab. These issues were traced to taboverflow with add icon not working correctly at certain resolutions. To resolve this, the todisableslide function has been updated to consider add icon width and layoutgroup has been updated to consider parent width.

SR-D84180 · Issue 550231

Resolved tab appearance issues related to resolution support

Resolved in Pega Version 8.4.1

When trying to add multiple tabs on larger screens, once the first row was filled with tabs then new tabs began appearing at the bottom of the layout group. The layout group worked as expected with the tab overflow having the right and left arrows with the dropdown on smaller screens. In addition, @1440px the overflow arrow on the right side was not working correctly, showing as grayed out even though focus was not on the last tab. These issues were traced to taboverflow with add icon not working correctly at certain resolutions. To resolve this, the todisableslide function has been updated to consider add icon width and layoutgroup has been updated to consider parent width.

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