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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-147245 · Issue 612865

Expand Pane icon responds to enter key when using JAWS

Resolved in Pega Version 8.3.6

In an Operator ID rule in Dev Studio, pressing the Enter key when focused on an Access Group expand icon caused the focus on the page to move to the top of the Contact Information frame (top left corner of the Frame). The only way to use the enter key to expand the pane without the refocus was to tab to the arrow icon and then tab a second time before pressing enter. This was traced to the expand caret icon being focussed twice due to the tabIndex for both the TD and SPAN elements holding the caret icon: TD had a focus element for accessibility of the grid, and SPAN had it for the expand pane accessibility. This has been resolved by adding a check condition before adding tabIndex to the first cell in the Grid.

INC-143036 · Issue 599191

SurveyPage loads when ruleset is locked

Resolved in Pega Version 8.3.6

When the ruleset containing the survey rules was locked D_pzSurveyPage did not load and errors were generated. Investigation showed that if the flow was in a locked version, the PopulateShapeNodesFromFlowData activity did not call EvaluateConnectorState, causing the mapping of the transitions for connectors to fail in the activity MapBranchShapeConnectors. This has been resolved.

INC-145170 · Issue 625176

Screenflow returns in perform mode when validation fails

Resolved in Pega Version 8.3.6

After upgrade within v8.3, a screen flow with a customized harness saved-as from a TabbedScreenFlow harness and configured with client side validation disabled was displaying a blank white screen if validations failed when moving from one tab to another tab. This was traced to a try catch block in FormNavigation Rule, and has been resolved by adding a reset mode.

INC-150074 · Issue 613069

Corrected sorting icon accessibility when grid size is not fixed

Resolved in Pega Version 8.3.6

After configuring a table and checking the boxes for Filtering and Sorting and unchecking the fixed (pixel) size grid box, tabbing in to the grid/table using the keyboard did not bring the focus to the sorting icon /header, but instead the focus went to the filter icon. If filter was unchecked and sorting was checked, the focus went to the first row of the table. This was traced to the column headers missing the tabindex attribute when the column headers were not fixed. When the column headers were fixed, tabindex =0 was present for the column header and the sort icon was accessible. This was traced to the Freeze Header value not being updated according to Fixed Size value because it was not a fixed size grid. To resolve this, an extra condition has been added in GenerateCellContent Rule-Utility-Function to be used while checking the Freeze Header.

SR-C57557 · Issue 402906

Work Object lock released correctly when modal dialogue is canceled

Resolved in Pega Version 8.1.1

The Work Object lock was not being released when the modal dialogue cancel button was clicked. This was due to the primary page not being switched to the pyWorkPage during the cancel, and has been fixed.

SR-C50284 · Issue 402874

Top level activity steps are numbered correctly when child steps exist

Resolved in Pega Version 8.1.1

Top level activity steps were showing as being numbered incorrectly when child steps existed, but saving the rule or refreshing the rule corrected the numbering. This was caused by CSS that was added to the rule form harness to increment the step number; while expanding a top level node the reset happened and then the counter initialized the value. To address this, the code has been changed from CSS counter to CSS attr which will use the index attribute of the current row. Additional CSS cleanups were also done to remove IE9 and other browser-specific styling that is no longer needed.

SR-C53680 · Issue 402914

Filter value Autocomplete uses localized text for the 'Case Type' string

Resolved in Pega Version 8.1.1

The Filter value autocomplete field of the Case Manager portal bulk action landing page was not working as expected while using the Japanese locale setting. If the locale setting was English or empty, the filter value was displayed correctly in the autocomplete. This was an issue with comparisons being hard-coded to use the literal text string 'Case Type', which was failing in localization. To fix this, a 'when' rule has been added to compare localized text against pyFilterName and use it in the appropriate rules.

SR-C57025 · Issue 402913

Filter value Autocomplete uses localized text for the 'Case Type' string

Resolved in Pega Version 8.1.1

The Filter value autocomplete field of the Case Manager portal bulk action landing page was not working as expected while using the Japanese locale setting. If the locale setting was English or empty, the filter value was displayed correctly in the autocomplete. This was an issue with comparisons being hard-coded to use the literal text string 'Case Type', which was failing in localization. To fix this, a 'when' rule has been added to compare localized text against pyFilterName and use it in the appropriate rules.

SR- · Issue 404593

Thread name implementation fixed for FCM use with micro DC

Resolved in Pega Version 8.1.1

When attempting to invoke a remote case in the Interaction Manager portal via FCM with the Customer Service for Insurance application which uses micro DC, the case was not invoked and an empty screen was displayed. Invoking the case from the interaction portal resulted in a JavaScript error. Invoking the case from a WSS or directly from the Create button in Designer Studio worked correctly. This was traced to a recent change to the implementation for generating the thread name. Because of this, CRM apps could not load the Federated cases via micro DC. This has been fixed through changes in "pzFCMMashupGadget" to replace the slash with underscore for the FCM thread.

SR-C60612 · Issue 402878

Modified "What's New" widget to remove use of webGL and improve browser performance

Resolved in Pega Version 8.1.1

The "What's New" widget on the Designer Studio home page was using WebGL to render its background animation. If the browser was running on a virtual machine without hardware acceleration, this widget could cause the browser to become unresponsive. While there was a workaround of using the 'Click the Hide this until next release' button to remove the widget for subsequent logins, the "What's New" function has now been modified to not use webGL.

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