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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-C55724 · Issue 402954

SetTracerOptions modified to correctly pass needed parameter for displaying changes on the UI

Resolved in Pega Version 8.1.1

When opening trace from any rule form's Action > Trace option and modifying the settings, the changed settings were not reflected on the UI until the tracer window was closed and opened again. This was caused by the data page used to store Tracer Settings not getting its parameters properly and hence was getting duplicated. This has been fixed by modifying the activity SetTracerOptions to pass the missing parameter.

SR-C58279 · Issue 402899

Fixed retrieval of attached emails on cases with Japanese characters

Resolved in Pega Version 8.1.1

When using the "Send Email" shape on a case life cycle where the case type had Japanese characters, the mail was created and attached into the work object as expected, but an error was generated while trying to open the attached mail from the work object indicating "not found in database or insufficient privilege". This was due to the InsHandle being double-encoded, and has been resolved by avoiding encoding during assembly.

SR-C57259 · Issue 402875

Reference Rules gadget shows results for GET >> Service Activity

Resolved in Pega Version 8.1.1

Even if a Rule had activities in the GET >> Service Activity portion of the rule, the References panel did not show them. This was a missed use case and has been addressed by using Start-Validate and End-Validate in Rule-Service-REST.Validate activity.

INC-143005 · Issue 596954

Fluid Overlay displays as expected in Firefox

Resolved in Pega Version 8.4.3

After upgrade, using the Overlay format "Fluid" to perform the screening matches task in CLM using Firefox had an overlay that covered the entire screen but was missing the scrollbar to manage the content. This has been resolved by adding changes to support dynamic content (with scrollbar) for center overlay.

SR-C59062 · Issue 402917

Human and robot assignments workflow access differentiated and separated

Resolved in Pega Version 8.1.1

Previously, the "Access When" rule did not differentiate between human or robotic operator and each was able to work on assignments intended for the other. When a case was routed to a robotic work queue (and also when the robot VM had already picked up the work and was processing it), the assignment could still be picked up from the Review Harness and moved downstream by a human operator. To resolve this, the property pxAssigneeType has been created in AddAssign (Workbasket and Work List) to hold information about whether it is a human or robotic assignment, and canPerform(Work List & WorkBasket) has been modified to account for the operator type and assignment type. The error "You are not authorized to perform this assignment." will appear when an assignment routed to a robotic queue is accessed by a human. However, if the access group is administrator, the human operator can still progress the robotic assignment without any error.

SR- · Issue 406436

OIDC and authorization_code flow corrected

Resolved in Pega Version 8.1.1

The OIDC and authorization_code flow was not working work on the first attempt. This was traced to the server that was performing the OAuth 2.0 authorization_code redirecting straight to the Pega application after successful user authentication instead of returning an authorization code via redirect_uri. As a result, the Pega application was rendered in a external Safari window which is supposed to be used for user authentication only. Second and subsequent attempts to perform the OAuth 2.0 authorization_code flow were successful and the Mobile Client was logged in. This was caused by the unnecessary retainment of state parameters in the OIDC flow, and has been fixed by removing the code that appended the querystring parameters used for the Hybrid Client.

SR-C48056 · Issue 402881

RRChartDiv tries resize three times before exiting to prevent high CPU usage

Resolved in Pega Version 8.1.1

Very high CPU usage was reported when two or more tabs were open, even when there was not actual work being performed in the app. This was traced to a chart in Team Dashboard that was displayed with "No data to display"; because the toolbar height was always 0, the resize callback was going into an infinite loop. This has been fixed by modifying the logic in pzRRChartDiv to only try the resize three times to get the height of toolbar or slider before exiting.

SR-C55269 · Issue 402958

Custom filter values correctly pass to custom drilldown filters

Resolved in Pega Version 8.1.1

Reports with summarize column, drilldown, and custom inline sections were not forwarding values from the custom filter to the drilldowns custom filter. This was a missed use case in earlier work done to ensure custom filter values are populated during runtime, and has been added.

INC-142714 · Issue 596554

Recent Cases from different applications available to open

Resolved in Pega Version 8.4.3

An enhancement has been added which will allow opening other application assignments in the Recent Cases section of the current application when the user has access to multiple applications.

SR-C50221 · Issue 402868

Authentication tools now synchronized to handle multiple simultaneous calls

Resolved in Pega Version 8.1.1

When testing an application that relies on SAMLAuth to create operators and map their data to specific fields it was seen that some users had errant information mapped to their various fields, mostly related to the .pyUserIdentifier and .pyLabel fields. The issue surfaced when multiple user sessions were simultaneously accessing the state of the parameter page, and was traced to an issue where the tools were not synchronized . during the authentication process. To correct this, the tools will be synchronized by storing their state in the parameter page. Context obj will remain constant while the parameter page will be passed in the authentication process.

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