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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-161645 · Issue 634637

Java Bean import updated to handling differences in Java 7 and Java 8

Resolved in Pega Version 8.4.5

The behavior of the java bean Introspector class is inconsistent across different versions of the JDK when detecting indexed properties built off of java.util.List objects, causing Java Bean import to generate differently in Java 7 and Java 8. This has been resolved by updating PRIndexedPropertyDescriptor to better handle this JDK difference by resolving indexed read and write methods manually using simple reflection.

INC-149213 · Issue 608519

Email attachments properly displayed in mobile browsers

Resolved in Pega Version 8.4.5

When attempting to use any mobile browser to open the email attachment of a work object, a blank HTML page appeared before the email attachment was shown. The blank page did not appear if the mobile browser was set to use "Desktop mode" or "PC mode". This has been resolved by updating the BAC registration method so that correspondence attachments are properly opened in all mobile browsers and HC apps for all channel types. An additional issue of a blank window appearing on IOS devices that was caused by correspondence attachments opening in a new window instead of opening in the current window has also been corrected.

INC-174550 · Issue 658394

Alternative pyLabel source for Auto-generated Proposition Filter added as fall back

Resolved in Pega Version 8.4.5

After using save-as to move an offer/action rule containing eligibility criteria into a new ruleset /branch, the criteria disappeared. Proposition Filter has an explicit dependency on relevant records, and in this scenario investigation revealed all of the relevant records had been previously deliberately deleted. Using save-as on auto-generated CDH rules like actions is also not a best practice. To better handle unexpected actions like these and avoid the hard dependency on Relevant Records, when creating the Proposition Filter via the programatic API the system will fall back to reading the label from the sourcePage if is not possible to get the label from Relevant Record.

SR-C44836 · Issue 410368

Drag and drop fixed for report editor

Resolved in Pega Version 8.1.2

An issue where it was not possible to drag properties to the report columns or filters in the report editor was traced to the HTML fragment RRBodyDiv outputting values from the paging settings in an unsafe manner, causing syntactically invalid JavaScript to be generated when the "Previous and next only" paging option was used. To correct this, RRBodyDiv has been updated to generate valid JavaScript even if some paging settings are blank.

SR-C44836 · Issue 413123

Drag and drop fixed for report editor

Resolved in Pega Version 8.1.2

An issue where it was not possible to drag properties to the report columns or filters in the report editor was traced to the HTML fragment RRBodyDiv outputting values from the paging settings in an unsafe manner, causing syntactically invalid JavaScript to be generated when the "Previous and next only" paging option was used. To correct this, RRBodyDiv has been updated to generate valid JavaScript even if some paging settings are blank.

SR-C51848 · Issue 406494

Additional validation added for administrator role name in current application

Resolved in Pega Version 8.1.2

When running an extract rule from designer studio, the when rule "hasadminrole" was getting called to check if the user has the "pegarules:sysadmin4" role. After upgrade, this when rule was returning false if "pegarules:sysadmin4" was defined in 'manage dependent roles', requiring the role to then be entered manually. This was traced to a condition where the BIX extract was being run from a CS application that did not have any access role with the current application name :Administrator, but instead used the access role name :SysAdm4, . To resolve this, an additional condition has been added to validate whether the current application has an access role with name "current application name:SysAdm4" in their access group to run BIX extract.

INC-160275 · Issue 628102

Unchecked Include descendant classes in pyFeedUserDetails report definition

Resolved in Pega Version 8.4.5

After upgrade from Pega 7.4. to Pega 8.4, the use of a custom class 'XX-Data-OperatorLoginDetails' which pattern-inherits from Data-Admin-Operator-ID was causing the error "Union not applied because properties [pyImageFileName, pyEmailAddress, pyUseLocale, pyDefaultTimeZone] are not optimized in Data-OperatorLoginDetails”. This happened when the case manager portal was launched and the report definition pyFeedUserDetails (introduced in newer releases) was running by default, and was due to the presence of a few unoptimized properties when the report definition had "Report on Descendant classes" - include all descendant classes, checked by default. To resolve this, the checkbox to Include descendant classes in pyFeedUserDetails is now set as unchecked by default.

INC-152776 · Issue 621242

Check added for HTML and linefeed combined in email

Resolved in Pega Version 8.4.5

In the Interaction right hand pane Email triage widget, additional line breaks were seen when displaying email message data that contained table tags. This was a missed use case for email which contains both HTML and '\n', which resulted in the system replacing '\n' with < / br >. This has been resolved by adding a check whether the content has HTML tags which will avoid the replacement.

INC-160277 · Issue 628158

Implementation updated to ensure consistent compareDatesByDays results

Resolved in Pega Version 8.4.5

When using compareDatesByDays in a filter shape within a strategy, the results of the expression were different between the expression test and the strategy test run. This was traced to a difference in handling that became visible after upgrade; giving a negative number for the numberOfDays parameter worked differently in v7.4 than in v8.4. The SSA implementation of compareDatesByDays always worked with the absolute difference in days between dates, whereas the Java function in Pega used in expressions did not, and would compare negative differences as well. To restore the expected behavior, the SSA implementation has been adjusted to not work with absolute differences, and tests have been added to ensure equal results for the Java function in Pega and the SSA implementation.

INC-160288 · Issue 626066

Kerberos handling updated for database remap

Resolved in Pega Version 8.4.5

After upgrade from Pega v7.2 to Pega v8.4, using Kerberos authentication was failing during the remap task. Investigation showed that null username and password values were being passed to SchemaAssignmentUtility along with the flags as arguments, causing the utility to misinterpret the arguments. As arguments should be populated only when flags and values are available and not null, an update has been made which will set the username and password flags only if they are not null in the Remap database tables target.

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