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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-223222 · Issue 723634

Corrected apiContext when using bulkActions

Resolved in Pega Version 8.7.3

Row selections in the multi-selection table were intermittently not working after opening a table with bulk actions enabled. Investigation showed that opening a table with bulkActions enabled and then navigating to a table where bulk actions are not available but multi-select is enabled led to functions like setSelectedRows and getSelectedRows still being available in apiContext. This has been resolved by correcting apiContext when bulkActions is enabled.

SR-C67397 · Issue 421638

Added check for missing rule data when using abstract class in CSS

Resolved in Pega Version 8.2.1

Including CSS optimization with abstract class in the Advanced tab of the 'Add Optimization' Screen resulted in a Null pointer exception error. This has been resolved by adding a check for missing data from a rule to make the system more resilient in its handling of a corrupt flow-action clipboard page.

SR-C67397 · Issue 416252

Added check for missing rule data when using abstract class in CSS

Resolved in Pega Version 8.1.3

Including CSS optimization with abstract class in the Advanced tab of the 'Add Optimization' Screen resulted in a Null pointer exception error. This has been resolved by adding a check for missing data from a rule to make the system more resilient in its handling of a corrupt flow-action clipboard page.

SR-C80372 · Issue 425075

Oniine help files updated to more completely reflect SAML Authentication Rule Form fields

Resolved in Pega Version 8.2.1

The online help files have been updated to reflect that the SAML Authentication Rule form has various fields including Entity Identification, Login Location, Logout protocol binding, and Artifact Resolution Service Location that support GRS syntax (=D_myDataPage). When configuring SAML it is also required to update WebSSO Service Package to point to the Access Group as the Application Access Group. https://community.pega.com/sites/default/files/help_v74/procomhelpmain.htm#concepts/concepts2/globalresourcesettingfields.htm

SR-C60247 · Issue 413680

pzRuleFormToolbarPopulateActions works when @ is present in the operator ID

Resolved in Pega Version 8.1.3

Using pzRuleFormToolbarPopulateActions to get all the versions of the rule was not working as expected if the '@' symbol was present in the user ID. This was caused by the Rule-.pzRuleFormToolbarPopulateActions activity not forming the private rules correctly in this use case, and has been fixed.

INC-221019 · Issue 725147

Modified timestamp query used by ClusterAndDBCleaner

Resolved in Pega Version 8.7.3

The job pyClusterAndDBCleaner was failing with the error "ORA-01861: literal does not match format string". This was traced to the sub-activity pzClearOldQueueProcessorBrokenMessages which was not able to remove broken items with encryption in an upgraded environment due to an incorrect timestamp format passed to the Oracle database. This has been resolved by modifying the query to use a timestamp built using INativeSqlBuilder which will include only the information necessary for the deletion of the item.

SR-C81111 · Issue 417909

Performance improvements made for IH summary use

Resolved in Pega Version 8.1.3

Enabling IH summaries in an adaptive model or using them in a strategy was impacting performance by as much as 300 milliseconds. Improvements have now been made to streamline Cassandra node health checks, to eliminate unnecessary duplicate calls to the DB, and to stop the DSS from being read on each single case dataflow execution.

SR-C89656 · Issue 426423

Case urgency value will not be reset when processing wait shapes

Resolved in Pega Version 8.2.1

When a Wait shape was configured with the ‘Users can choose to continue process’ option unchecked, the overall work object SLA urgency was overwritten to 0 when the SLA processed the Wait shape. This was due to the Wait shape using pzWaitTImer, which has all urgency values as 0. The SLA being set to 0 did not occur if ‘Users can choose to continue process’ was checked on the Wait shape because pxSystemFlow was not set to true in that case. To prevent the SLA override, a check has been added that will skip setting the urgency setting if there is a wait shape.

SR-C84921 · Issue 424317

Connection Manager uses keyring for null prconfig password

Resolved in Pega Version 8.2.1

After upgrade, credentials from BIX keyring were failing when using BIX via commandline rather than prconfig. This was traced to a behavior change in the Connection Manager, and has been resolved by modifying the Connection Manager to look up the password from the keyring when given a URL configuration where the password is null in prconfig (URL connection only).

SR-C65381 · Issue 415189

Added check for pyType when refreshing the Declare_pyDisplay Page

Resolved in Pega Version 8.1.3

The standard behavior of clicking a link in the left navigation of the Pega Diagnostic Cloud manager portal is to open a new thread which automatically adds/updates the Declare_pyDisplay Page. However, in some circumstances opening the work items and clicking the navigation link followed by a refresh/F5 from the Google Chrome browser caused the Declare_pyDisplayDatapage to become corrupted and either froze the screen or caused a new popup window to open. This was traced to a situation where the parameter "pyType" was not present in one of the cases, causing the system to rely on "harnessName" instead. To resolve this, a check has been added that will retrieve pyType from the docObj parameter page of the pzpega_ui_dynamiccontainer.js file if needed.

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