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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-179752 · Issue 659880

Web Mashup works from nested iframe

Resolved in Pega Version 8.7

Web Mashup was failing with the error "Browser cookies must be enabled for PRPC Internet Application Composer to function" when it was configured within a nested iframe setup. This has been resolved by adding a cookie check and the appropriate handling for this usecase.

INC-138253 · Issue 597569

Handling added to ensure proper Data-Admin-DB-Table name records

Resolved in Pega Version 8.4.4

As part of property optimization, After exposing the property "SolutionName" using the wizard, the value was not visible in a new column for existing records after the completion of the column population job. This was traced to an issue with DBSchemaDDLExecutor expecting lowercase Data-Admin-DB-Table names, and the wizard has been updated to ensure Data-Admin-DB-Table name records are all lowercase.

INC-150704 · Issue 613439

Azure Repository connection updated

Resolved in Pega Version 8.4.4

Attempting to connect to Azure blob storage using SDK v8.6.4. SDK was not working. Investigation showed that the x-ms-version:2013-08-15 was set by default; the issue has been resolved by setting the x-ms-version to 2018-03-28, and Pega will be working with Microsoft support to understand what has changed at the Azure Storage end that introduced the issue.

INC-189819 · Issue 676594

Entity highlight corrected

Resolved in Pega Version 8.7

In the email channel, the entity value highlighted under "Training" tab was different from the actual value detected. The location where it was detected was also different. This was traced to an inconsistency of the title shown on the UI of training data tab, and has been resolved by updating the title shown on each entity as well as using exit iteration instead of skip step in pyStructureEntity.

INC-193442 · Issue 679178

ServicePackage thread handling improvements

Resolved in Pega Version 8.7

Work recently done to improve the release of requestor pool threads for the ServicePackage has been further enhanced by adding an explicit status notification to the thread waiting for Data Pages to be loaded in background and added support for the use case of a missing object handler. This also resolves a 504 Gateway Time-out error intermittently seen while trying to open the URL of the Pega application.

INC-166845 · Issue 640299

Hazelcast remote execution not called from synchronized context

Resolved in Pega Version 8.7

After navigating to the Admin Studio portal to view the nodes, the portal was temporarily freezing. Investigation of the thread dump revealed this was caused by a DDS pulse sending a remote execution call to all nodes to update logger settings even though the site was not using DDS. This has been resolved by updating the system to avoid calling Hazelcast remote execution from a synchronized context.

INC-192025 · Issue 680706

Scenario Planner performance improvements

Resolved in Pega Version 8.7

Scenario planner runs were causing out of memory errors on the dataflow nodes. To resolve this, updates have been made to improve performance. Only relevant information will be kept for decision funnel simulations out of SR pages, the memory footprint of data structures used to aggregate and rollup counts has been reduced, and temporary objects will be released as soon as they are not needed anymore.

INC-185251 · Issue 674906

Locking APIs updated to handle CDK key rotation

Resolved in Pega Version 8.7

it was not possible to save cases for several hours following the CDK key rotation. This was traced to an exception that caused the system to attempt to acquire a lock on the CDK key instance, and normal save behavior would resume after the default sys lock time out period expired. This has been resolved by updating the system to use LockManager APIs to perform a database save with locks.

INC-171352 · Issue 653691

Focus set correctly on the modal window in theme-Cosmos

Resolved in Pega Version 8.7

In theme-Cosmos with touch enabled, clicking on a button to open a modal window set the focus on the background instead of in the modal window, forcing tabbing through the full page to reach the modal window. This was traced to the templates not using the pzModalCancel control which has the necessary container_close for the modal dialog close icon, and has been resolved by adding a check to set the focus correctly.

INC-175322 · Issue 658650

Focus set correctly on the modal window in theme-Cosmos

Resolved in Pega Version 8.7

In theme-Cosmos with touch enabled, clicking on a button to open a modal window set the focus on the background instead of in the modal window, forcing tabbing through the full page to reach the modal window. This was traced to the templates not using the pzModalCancel control which has the necessary container_close for the modal dialog close icon, and has been resolved by adding a check to set the focus correctly.

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