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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-143531 · Issue 598645

Dirty Flag reset updated

Resolved in Pega Version 8.4.4

After opening a case in Cosmos, making updates, and then navigating away without saving, the dirty flag message appeared as expected and offered the option to save, discard, or cancel. After clicking on save and opening the next case, performing the same steps did not cause the dirty flag to display when navigating away. This has been resolved by updating the reset of the isDirtyDialogOpen inside the hide API of a modal close.

INC-175672 · Issue 652944

ServicePackage threads properly released

Resolved in Pega Version 8.7

After completing a system stress test, the requestor pool threads for the ServicePackage were not released. Investigation showed that the threads were waiting for Data Pages to be loaded in the background even though there was no background job corresponding to those data pages in the Async Services pool. This has been resolved by making an update to avoid removing the object handlers when the load-datapage finds that an entry exists with a NOT_STARTED state.

INC-187708 · Issue 680012

Handling added to StreamChangeTracker for non-String mode

Resolved in Pega Version 8.7

Incorrect StreamChangeTracker mode properties were being tracked for value changes. Investigation showed this was due to the StreamChangeTracker.trackValueChanges API tracking value changes on properties of mode page and page list, which resulted in logging a WrongModeException in the logs. This has been resolved by updating the behavior of the StreamChangeTracker.trackValueChanges API to return false when value change tracking is invoked for a property other than mode String.

INC-210680 · Issue 712073

Updated logic for setting param.PrimaryPage in transfer

Resolved in Pega Version 8.8

TransferAssignment was failing intermittently when doing routing either by background processing or manual transfer. Investigation showed this was caused by a null param.PrimaryPage value which resulted in a NullStepPage exception. This has been resolved by adding a Property-Set method just before calling the activity pxTransferAssignment. In addition, the "Require authentication to run" check box in the pxTransferAssignment activity has been set to on.

INC-228988 · Issue 742196

Handling added for custom attribute that holds a JSON string

Resolved in Pega Version 8.8

When the DX Assignments API was expected to render a view with a custom attribute that holds a JSON string, it cut the string off at a random point. This caused an error on the front-end screen and the correct view was not displayed. Investigation showed part of the json was incorrectly localized which caused it to treat some values as variables. This has been corrected by testing whether a custom attribute is JSON, and if it is it will be escaped so it is not localized or modified.

INC-146237 · Issue 608743

Corrected popover scroll for AnyPicker

Resolved in Pega Version 8.4.4

Using the AnyPicker control caused display problems. In the initial display of the selection list, the line of choices and the search field overlapped and they were displayed from the second line of choices which forced the user to scroll up to see the first line. After displaying the selection list, clicking outside the selection list without selecting anything to close the list and then displaying the selection again caused the options to be displayed from the 4th line, requiring a scroll up to see lines 1 to 3. This has been resolved to ensure the Scroll on Popover goes to the first element.

INC-230368 · Issue 735187

Handling added to prevent empty interaction identifier

Resolved in Pega Version 8.8

The pxInteractionAggregator queue processor was trying to aggregate data periodically but failed with the error "Unable to open an instance using the given inputs: pxObjClass = "Data-Conversation-Summary", pyInteractionId = "". Investigation showed the interaction aggregator could not find the interaction or could not get an ID from the interaction, causing the number of broken records to grow because Obj-Open failed each time it could not find a record in the database. To address this, the pxInteractionAggregator has been updated to better handle the Obj-Open step and empty interaction IDs.

INC-211101 · Issue 709880

ClipboardPageImpl handling updated for virtual list variable mRepresentativeRow

Resolved in Pega Version 8.8

A Concurrent Modification exception was seen after update. This was traced to the ClipboardPageImpl use of a virtual list variable "mRepresentativeRow" in the "InMemoryStringTable" class's method where it was iterating the "InMemoryStringTable" while the same list("InMemoryStringTable") was being modified by another thread at the same time. This has been resolved by modifying the Java file InMemoryStringTable to create a copy of the variable mRepresentativeRow to make sure that while iterating over it, the application will iterate only on a copied variable and not the original variable to prevent the concurrent modification exception.

INC-207307 · Issue 709716

Corrected OAuth jar version for custom Keystore rule

Resolved in Pega Version 8.8

Attempting to create a custom JKS and Keystore rule so it could be pointed to the Pega cipher and use the encrypt and decrypt functionalities failed with an error indicating it was not a valid KMS keystore. This was traced to an issue with a jar version mismatch: upon checking the dependencies for the nimbus-oauth-sdk jar, even though version 6.18.1 was specified the system picked the 8.27 version through transitive dependencies, and the 8.27 version doesn't have the needed CommonContentTypes class. This has been resolved by reducing the version to 6.18.1 in conflicting build.gradle.

INC-232079 · Issue 741121

Clipboard page instance resolution simplified

Resolved in Pega Version 8.8

Previous work related to removing duplicate clipboard page creation from the pyInstanceInfoForUpdate list in order to resolve out of memory issues has been further updated to address a missed use case. While finding a matching instance with same className during instance list resolution, fault logic was leading to the same java object instance being updated N times and added N times to a linked list. This caused unnecessary complexity and has been resolved by removing the matching instance logic and instead creating items for each entry individually.

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