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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-179683 · Issue 664452

Handling added for decoding file names containing umlauts

Resolved in Pega Version 8.7

Two issues were seen with file names that contained an umlaut: When sending file with an umlaut in the name via PegaCHAT, the error "Failed to load resource: the server responded with a status of 404 (404)" appeared on the Client side and a preview was generated. On the Agent side, the message was sent but attempting to open it resulted in an error that the file did not exist. This was traced to the unescape javascript API returning the wrong decoded values if the encoded value of an umlaut character was sent, and has been resolved by adding a safe check to avoid a malformed URI. Second, an image was not displayed in the Rich Text Editor if the image name contained the ä or Ä character in it. Investigation showed the activity parameters were being changed when it was invoked from the script. If the file name sent was "aysnÄ1626292145235.png" it was encoded to "aysn%C3%841626292145235.png" as expected, but when the parameter was passed to the Activity the value further changed to "aysn%C3%83%C2%841626292145235.png", causing the file open failure because the names did not match. To resolve this, code has been added which will correctly decode the encoded values of umlaut characters.

INC-187039 · Issue 678865

Handling added for decoding file names containing umlauts

Resolved in Pega Version 8.7

Two issues were seen with file names that contained an umlaut: When sending file with an umlaut in the name via PegaCHAT, the error "Failed to load resource: the server responded with a status of 404 (404)" appeared on the Client side and a preview was generated. On the Agent side, the message was sent but attempting to open it resulted in an error that the file did not exist. This was traced to the unescape javascript API returning the wrong decoded values if the encoded value of an umlaut character was sent, and has been resolved by adding a safe check to avoid a malformed URI. Second, an image was not displayed in the Rich Text Editor if the image name contained the ä or Ä character in it. Investigation showed the activity parameters were being changed when it was invoked from the script. If the file name sent was "aysnÄ1626292145235.png" it was encoded to "aysn%C3%841626292145235.png" as expected, but when the parameter was passed to the Activity the value further changed to "aysn%C3%83%C2%841626292145235.png", causing the file open failure because the names did not match. To resolve this, code has been added which will correctly decode the encoded values of umlaut characters.

INC-185455 · Issue 671977

Email widget auto-refreshes for incoming email

Resolved in Pega Version 8.7

The email thread was not updated automatically for incoming email in an email interaction case with Outlook, but did refresh when the work object was closed and opened in perform mode. This was traced to a Jump statement after pyMapEmailToEmailTriage which interfered with threading, which has now been removed.

INC-173663 · Issue 651302

Resolved Push Node Daily Information exception

Resolved in Pega Version 8.7

The "Push Nodes Info Daily" agent was generating an exception on each of the nodes. This has been resolved by enhancing the PegaAESRemote code to handle the exception and get the node info locally, then push it to the console when it is not able to get it via the cluster management API.

INC-167037 · Issue 650991

SmartpromptType classes shown in Rule-Admin-Skill

Resolved in Pega Version 8.7

Some class instances were not showing in SmartpromptType list. This was traced to the activity LookUpList, which is called from Rule- class in Rule-Admin-Skill, using pyClassName as one of the filter criteria in Java Step1. Therefore Rule-Admin-Skills did not show in SmartpromptType list. This has been resolved by overriding LookUpList for Rule-Admin-Skill class so it will not consider pyClassName as a filter criteria.

INC-189136 · Issue 679516

Dataflow with report definition source repaired

Resolved in Pega Version 8.7

After update, data flows using a report definition dataset as source were throwing a null pointer exception. This was traced to previous work done around retry handling for Oracle queries where there were issues identifying the correct column types; that previous work has been reverted to resolve this null pointer exception, and further work will be done to refine the solution to the Oracle CLOB DatabaseException.

INC-197610 · Issue 688003

Dataflow with report definition source repaired

Resolved in Pega Version 8.7

After update, data flows using a report definition dataset as source were throwing a null pointer exception. This was traced to previous work done around retry handling for Oracle queries where there were issues identifying the correct column types; that previous work has been reverted to resolve this null pointer exception, and further work will be done to refine the solution to the Oracle CLOB DatabaseException.

INC-176785 · Issue 656077

Validation on DateTime property working for mobile

Resolved in Pega Version 8.7

A mandatory DateTime field with "Allow text entry" set to 'No' was not restricting validation when no value was provided. This was an unintended consequence of recent work done to validate input type date along with input type hidden, and has been reverted.

INC-165256 · Issue 657037

Improvements for Offer Eligibility rules loading time

Resolved in Pega Version 8.7

After opening the Proposition filter/Action rule and clicking on Add Criteria, the pxAnyPicker drop down load was taking an excessive amount of time. Performance improvements have been made by adding a precondition at step 2 to avoid data page refresh for specific scenarios when it is not required.

INC-193507 · Issue 681748

DSS added to control DADT purge

Resolved in Pega Version 8.7

Thread dumps and service restarts were seen when Decision Engine data nodes were working with a very large number of tables. This has been resolved by adding a DSS as part of the CDH layer which will skip CDH DADT that contains pattern DATA_BATCHOUT, for instance "DATA-ADMIN-DB-TABLE DATA-BATCHOUTPR469001" to prevent the deletion causing full cache invalidation of the table information map. With this DSS set to true, when the purge agent runs and deletes the DADT, class cache should no longer be invalidated. With the DSS missing or set to a value other than true, the class cache invalidation will still occur.

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