Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-150407 · Issue 605842

Validation error messages correctly cleared in nested markup

Resolved in Pega Version 8.4.4

A UI Freeze issue was seen whenever mandatory input was missed and the form was submitted. Continuing was possible after browser refresh, but a new Next>> button appeared. This was an unintended side effect of work done to correctly clear validation messages when areas had captions, and has been resolved by modifying that work so it performs as expected on nested markup.

INC-153109 · Issue 611354

Validation error messages correctly cleared in nested markup

Resolved in Pega Version 8.4.4

A UI Freeze issue was seen whenever mandatory input was missed and the form was submitted. Continuing was possible after browser refresh, but a new Next>> button appeared. This was an unintended side effect of work done to correctly clear validation messages when areas had captions, and has been resolved by modifying that work so it performs as expected on nested markup.

INC-153555 · Issue 612228

Validation error messages correctly cleared in nested markup

Resolved in Pega Version 8.4.4

A UI Freeze issue was seen whenever mandatory input was missed and the form was submitted. Continuing was possible after browser refresh, but a new Next>> button appeared. This was an unintended side effect of work done to correctly clear validation messages when areas had captions, and has been resolved by modifying that work so it performs as expected on nested markup.

INC-181389 · Issue 668678

Unused class reference removed from CaseActionArea

Resolved in Pega Version 8.7

The rule Work-.pyCaseActionArea in Theme-Cosmos was logging error messages related to "clipboard.InvalidParameterException: Class not defined in dictionary: PegaMKT-Work" when opened in Dev Studio. This was traced to a reference to the section "pyCaseActionArea" which was not present by default in PegaMKT-Work, and has been resolved by recreating the section "pyCaseActionArea" to remove the unused class reference.

INC-148414 · Issue 615594

Date field correctly extracted for IMAP inbound email

Resolved in Pega Version 8.4.4

After upgrade, email-sourced cases were not being created correctly. Tracer showed the date field was blank, causing an error which was traced to the getReceivedDate being returned as null for the JavaMail AP even though the IMAP protocol was being used. This was an unintended side effect of work done to handle a throttling exception in the IMAP inbound email flow, and has been resolved by updating the system so that if the getReceivedDate is null, the date will be extracted from the mail header while processing dates in EmailMessageInfo class.

INC-154605 · Issue 615661

Date field correctly extracted for IMAP inbound email

Resolved in Pega Version 8.4.4

After upgrade, email-sourced cases were not being created correctly. Tracer showed the date field was blank, causing an error which was traced to the getReceivedDate being returned as null for the JavaMail AP even though the IMAP protocol was being used. This was an unintended side effect of work done to handle a throttling exception in the IMAP inbound email flow, and has been resolved by updating the system so that if the getReceivedDate is null, the date will be extracted from the mail header while processing dates in EmailMessageInfo class.

INC-183530 · Issue 668470

Null check added for missing compiler path

Resolved in Pega Version 8.7

After upgrading from Pega 7.3 to Pega 8.6, libraries were not loading correctly and a java error was seen. This was traced to the compiler default path values not getting picked from DSS / settings->compiler->Default paths, which was caused by a null value for the DASS setting in the systemSettings map. To resolve this, a null check has been added and an update has been made to use getEngineDynamic to ensure this setting is picked on node startup.

INC-193767 · Issue 683299

Handling updated for validating properties with a FieldValue

Resolved in Pega Version 8.7

Running a report which included a property calculated by a Declare Expression generated an excessive number of log messages indicating "Error occurred while executing forward chaining on page 'pyReportContentPage.pxResults". Degraded system performance, stack overflow, and other similar issues were seen. This was traced to an infinite loop that resulted from a missed use case for a Report Definition with a Target property of a Declare Expression with FieldValue, and has been resolved by disabling autochain while validating properties with a FieldValue.

INC-155822 · Issue 618268

Locking added to avoid Null pointer exception for auto-populate property

Resolved in Pega Version 8.4.4

After configuring the auto populate property "OrgProduct" which referred to a data page, the system experiencing heavy load led to the property not getting properly initialized. This resulted in a WrongModeException and NullPointerException. To resolve this, the system has been updated to lock the requestor when Queue Processors execute their activity. This will prevent race conditions and concurrent modifications if other threads are accessing the same requestor.

INC-182137 · Issue 662488

Multistage Prediction Logic improved

Resolved in Pega Version 8.7

When Predictions with Response wait time configured were executed as part of make decision, each decision that came out of the strategy caused a pxDR call to fetch the relevant model execution results and process them to stage the default outcome results for models. This has been improved by modifying the system to process the existing records rather than reading data again from pxDR.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us