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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-C67397 · Issue 416252

Added check for missing rule data when using abstract class in CSS

Resolved in Pega Version 8.1.3

Including CSS optimization with abstract class in the Advanced tab of the 'Add Optimization' Screen resulted in a Null pointer exception error. This has been resolved by adding a check for missing data from a rule to make the system more resilient in its handling of a corrupt flow-action clipboard page.

INC-216162 · Issue 718923

GetNextWork uses correct tabname

Resolved in Pega Version 8.8

Clicking on Get Next was showing the tabname as "Next" instead of the caseid when using the handleMdcTabs function. This has been resolved by setting the correct tabName in case of getNextwork.

INC-143036 · Issue 599192

SurveyPage loads when ruleset is locked

Resolved in Pega Version 8.4.4

When the ruleset containing the survey rules was locked D_pzSurveyPage did not load and errors were generated. Investigation showed that if the flow was in a locked version, the PopulateShapeNodesFromFlowData activity did not call EvaluateConnectorState, causing the mapping of the transitions for connectors to fail in the activity MapBranchShapeConnectors. This has been resolved.

SR-C60247 · Issue 413680

pzRuleFormToolbarPopulateActions works when @ is present in the operator ID

Resolved in Pega Version 8.1.3

Using pzRuleFormToolbarPopulateActions to get all the versions of the rule was not working as expected if the '@' symbol was present in the user ID. This was caused by the Rule-.pzRuleFormToolbarPopulateActions activity not forming the private rules correctly in this use case, and has been fixed.

INC-211018 · Issue 707525

Number control correct when IME is Japanese

Resolved in Pega Version 8.8

The Microsoft Windows Input Method Editor (IME) allows developers to enter complex characters in four different East Asian languages using the standard keyboard. When IME was in Japanese mode, entering a number resulted in the input happening twice with the result of an entry such as 12345 becoming 124512345. This has been resolved by updating the code to ensure there is no duplicate IME keyboard event.

INC-137882 · Issue 599140

Hazelcast will be used to determine node presence

Resolved in Pega Version 8.4.4

When calling logoff from the end user portal, sporadic PresenceStandardLifeCycleListener exceptions were seen during high load periods. This was traced to changes made in the Service Discovery behavior: when there is an issue with the node and heartbeats are missed, the node goes to Safe Mode. This caused the topology to change and trigger clearing off presence sessions, but the node still received service requests and this issue was seen. To resolve this, an updated has been made so the system will rely on the Hazelcast listener instead of service discovery to determine whether a node has left.

INC-133951 · Issue 584147

Try catch added for templated refresh when

Resolved in Pega Version 8.4.4

After configuring a refresh when condition on a dynamic layout triggered by changes on D_worklist.pxResults, a component stack mismatch error was generated if client side UI template is enabled. Without templatization it worked as expected. This has been resolved by adding a try catch block to DynamicLayoutGenerator.java.

INC-153108 · Issue 614358

Added check to maintain disabled textarea 'when'

Resolved in Pega Version 8.4.4

The disabled text field became editable when the "Run required condition on client" checkbox was enabled. This has been resolved by adding a check for pyDisabled property to get the correct status for textarea control.

INC-201633 · Issue 706557

Reload icon disappears when refresh is ready

Resolved in Pega Version 8.8

After updating the Field Service Mobile App from Pega 8.3 to Pega 8.6, the wait icon continued to be visible even after the refresh was completed. This has been resolved.

INC-205938 · Issue 721198

Improved handling for heavy use of PushDailyUserData

Resolved in Pega Version 8.8

The PushDailyUserData agent was causing utility node performance issues due to the amount of data it was fetching from pr_hourly table. To resolve this, an update has been made which will run the agent once per day and chunk large data.

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