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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-C74967 · Issue 419160

Delete and change comparisons updated to support multi-tenant environments with shared classes

Resolved in Pega Version 8.1.3

When creating tenants in paex49, many of the rules did not actually complete importing into the tenant, and when creating new cases, some pages were getting instantiated as classless. This issue was seen only in multi-tenant environments when the same class was present in multiple tenants. Given a Pega class present in multiple tenants, making changes to that class for one tenant triggered invalidation of the dictionary cache that maintains a map with class name + tenant id as key and ClassInfo object as value because of the comparison method used. As a result, dictionary invalidation from one tenant could clear the entry of other tenant and cause the current tenant cache entry to become stale. To address this issue, the system has been updated to remove an entry for a class in tenant context based on key.

SR-C83915 · Issue 421169

Enhancement added to support property reference name for section include

Resolved in Pega Version 8.1.3

When requesting the view of a section from a repeating dynamic layout where the name of the section is taken from a property, the DX API returned an error on the tracer indicating "Invalid value for aReference passed to com.pega.pegarules.data.internal.clipboard.ClipboardPageImpl.getString(String)". This has been resolved by adding an enhancement to support using a property reference for section include.

INC-206109 · Issue 706236

Delayed Learning works correctly with Volume Constraints

Resolved in Pega Version 8.8

When running an outbound campaign using NBA Designers predictions and delayed learning in conjunction with volume constraints, the adaptive models ended up with incorrect feedback if the prediction had an Alternative label configured with a defined waiting window. This has been resolved with the addition of a new flag 'isVolumeConstraintEnabled' during dataflow creation which will check for volume constraint, and a filter in HandleResponses for that flag.

INC-143320 · Issue 602282

Support added for email addresses with hyphen in domain name

Resolved in Pega Version 8.4.4

When attempting to enter a email with a hyphen '-' in the domain part of an email ID ([email protected]), the reply button was getting disabled. This was caused by the regex validation implemented in the "pzValidateEmailAddress" (Work-Channel-Triage-Email) standard activity not covering all the possible cases. To resolve this, regex has been changed to instead use a platform-provided rule to ValidateEmailAddress.

INC-154458 · Issue 620211

Calendar picker placement corrected for Ajax container

Resolved in Pega Version 8.4.4

When using inline edit and clicking date picker, the calendar popover was displayed in a blank space away from the position of the date picker. This was due to a popover inside a screenlayout having scrolltop and scrollleft values added to the popover position; in the case of an Ajax container these values resulted in incorrect position of a popover. To resolve this, adding the scrolltop and scrollleft will be bypassed if the element where the popover is attached is inside a Ajax Container.

INC-211977 · Issue 713460

Handling added for large BIX Postgres data sets

Resolved in Pega Version 8.8

BIX extracts were causing timeouts or JVM out of memory errors. This was traced to the Postgres JDBC driver ignoring fetch size in auto-commit transaction mode, which led to everything being loaded into memory at once. To resolve this, changes have been added to support fetch size for large results when using PostgreSQL database for BIX Extraction.

INC-220166 · Issue 724348

Declaratives processing temporarily disabled for DX API request

Resolved in Pega Version 8.8

After update, trying to navigate from one assignment to another assignment by using the DX API post assignment request displayed a date format error due to rule changes that caused the declare trigger to be called at the time of getting the response. This caused validation to fail. To resolve this, an update has been made to temporarily disable declaratives processing when processing DX API request content.

INC-219697 · Issue 727794

Handling added for large BIX Postgres data sets

Resolved in Pega Version 8.8

BIX extracts were causing timeouts or JVM out of memory errors. This was traced to the Postgres JDBC driver ignoring fetch size in auto-commit transaction mode, which led to everything being loaded into memory at once. To resolve this, changes have been added to support fetch size for large results when using PostgreSQL database for BIX Extraction.

INC-205394 · Issue 706789

Hidden subprocess steps highlighted in screen flow navigation

Resolved in Pega Version 8.8

When a subflow was used as a last step within a screenflow and the subflow steps navigation links were hidden, the subprocess step was not highlighted as current. To correct this an update has been added that will highlight the circle on the navigation for a subprocess set as last step with substeps hidden, and the lines on the navigation step will be highlighted on the left side for a subprocess set as a step other than the last step and which has substeps hidden.

INC-151050 · Issue 610678

Added check for empty string to custom Timeline Date Range

Resolved in Pega Version 8.4.4

When using the Timeline control and selecting Date Range as a custom value, the loading icon (busy indicator) showed continuously on the screen and no other operations were possible. Selecting any Date Range other than the custom field value worked as expected. Investigation showed that the Timeline control was not working when the Date Range value was empty, which in this case was traced to a value being entered at design time and then cleared. In timeline options, the Date Range end option was checking for the value being undefined and did not consider the empty string (""); this has been resolved by adding a condition to check if the Date Range option end is an empty string.

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