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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-C78352 · Issue 417618

Transform on an onclick event refresh added to DT

Resolved in Pega Version 8.1.3

When calling the refresh method, the transform on a onclick event refresh was not invoked. Support for this refreshSection action has been added for running data transform and activity.

INC-191371 · Issue 684481

Security update for GetAssignmentDetailsInternal errors

Resolved in Pega Version 8.8

Error handling for pzGetAssignmentDetailsInternal has been updated to return a 403 (forbidden) HTTP status code in place of potentially sensitive information when access is denied.

INC-151568 · Issue 610221

Handling added for comma value in FusionCharts XML

Resolved in Pega Version 8.4.4

After creating a Summary Report through the report browser and adding that report to the Dashboard, clicking on the report to drill down generated the error "Can't open the rule with the specified keys". Investigation showed that if a category or series in a Report Definition chart contained a comma, the drilldown would not work because of an incorrect pyclassname being passed. This was traced to the use of XML to configure the chart: the FusionCharts third-party library parses the link XML incorrectly and splits JS arguments at any comma. This was a missed use case for having a comma in the name, and has been resolved by adding encoding for the comma value in pzMultiSeriesData FusionCharts XML rule. Then this will be decoded in the drilldown JS APIs pzPega_chart_legacydrilldown and pega_report_summary.

INC-146223 · Issue 604467

Date column filter shows correct date/time for optimized code

Resolved in Pega Version 8.4.4

Two issues were seen when filtering a table that had the "Optimize Code" checkbox checked: 1) While filtering the date values in the table, the table showed one day less than the actual date based on timezone differences. When both the operator and server timezones are the same, the issue did not occur. 2) The filter always showed the time value as 00.00 irrespective of the property timestamp value. These were traced to the pyModes being incorrect for embedded properties, which has been resolved.

INC-192935 · Issue 688463

Added deferred loading for email cases

Resolved in Pega Version 8.8

When there were a significant number of email interactions on an email case, delays were seen when loading the case in the UI. Investigation traced this to a high number of database calls along with the BLOBs also being open. To improve performance, the new rule pyDeferLoadEmails has been added which toggles the UI and loads emails faster. In addition, the button label has been modified to read "View all emails" in place of "Show all" while defer load is enabled.

INC-212549 · Issue 706072

HTML attachments conditionally shown in email listener cases

Resolved in Pega Version 8.8

When Rich text/html (non-plain text) emails were ingested in email, the original mail was not getting added to the case. Investigation showed that the pzCreateTriageWork activity had an explicit delete step to remove any attachment that started with 'email-content'. Since the HTML attachment name starts with 'email-content', it was deleted in above activity. This has been resolved by adding a when rule named 'pyLinkEmailTriageContentHTML' which will conditionally show email-content.html.

INC-229682 · Issue 731965

Repository schema updated for DdsDataSetFactory

Resolved in Pega Version 8.8

After update, running the CDH NBA Scheduler resulted in the error "UnsupportedOperationException: This operation is not supported by NonVersionedJDBCJarReader". This has been resolved with an update to use the explicit construction of PRPCSchemaRepository in DdsDataSetFactory rather than loading SchemaRepository via SPI ServiceLoader.

INC-230454 · Issue 732407

Corrected Custom Search Property handling with embedded properties

Resolved in Pega Version 8.8

While using full text search, Enter Action set was not passing data entered in the search property. Investigation traced this to an issue with the Custom Search Property (CSP) transformer combined with the enabled DSS indexer/srs/includeCSPEmbeddedPropertiesInDataModel, and this has been resolved.

INC-188029 · Issue 691100

Rich Text Editor will pause until instance is ready for interaction

Resolved in Pega Version 8.8

Outbound email was intermittently appearing blank creating replies using pyReply section. This was traced to the Rich Text Editor not loading completely before the interaction, and has been resolved by adding a brief pause that will temporarily disable the Rich Text Editor until the instance is ready.

INC-226588 · Issue 720903

EncryptURLActionString changed from Thread to Requestor scope

Resolved in Pega Version 8.8

The static content cache was growing rapidly. This was traced to pzClientApplicationData creating a new set of applicationdata.js files for every tab thread opened. To resolve this, and update has been made which changes pzEncryptURLActionString to use Requestor scope instead of Thread in pzclientapplicationdata.

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