INC-143310 · Issue 601206
Added scrolling for fixed size modal with buttons offscreen
Resolved in Pega Version 8.4.4
After upgrade, the modal format "Large Fixed" for the Modal Dialog in a local action was not working as expected when the screen was reduced in size. It as not possible to scroll down the modal dialog, and the "cancel" and "submit" buttons were no longer available. In standard modal, the cancel and submit buttons are always shown in the view port. When the modal is fixed format, the width and height of the modal are set to a fixed size. In that case, if the window is resized it is not possible to navigate to cancel and submit buttons that are offscreen. To resolve this, scroll has been added to allow accessing the cancel and submit buttons in case of fixed size modal that does not fit the window.
INC-208709 · Issue 710810
Added handling for new requestor in previously authenticated Voice AI group
Resolved in Pega Version 8.8
When attempting to pilot the new Voice AI feature set provided recently in the Customer Service framework, the error "You lack access required to execute RULE-OBJ-ACTIVITY WORK-CHANNEL-INTERACTION-VOICEAI TRANSCRIPTDISPATCHER" was logged. The same was seen for the ConnectToAudioProcessor activity. Investigation showed this could happen when a new requestor that's not authenticated yet gets created with currentAccessGroup already equal to the desired access group, causing the authentication step to be skipped. This has been resolved with an update to address the dataflow thread authentication edge case where the default requestor access group is equal to the dataflow run's access group.
INC-144572 · Issue 600758
Corrected mobile tab layout highlighting
Resolved in Pega Version 8.4.4
When switching between three tabs in a layout group (Other – Mobile Tabs) in a section, the highlight was appearing on the active tab and the inactive tabs. This has been resolved by updating the CSS generation to not consider hover styles for touchable devices.
INC-144924 · Issue 614769
System improvements related to ActiveDocumentType
Resolved in Pega Version 8.4.4
Alerts were seen for unexpected properties in HTTP requests related to pyActiveDocumentType, and system slowness was seen when the request was trying to update the properties. This was traced to a condition where a page remove cleared property registration, and has been resolved.
INC-216261 · Issue 714414
Cases processed during archiving
Resolved in Pega Version 8.8
Cases were not being properly processed during archiving. This was traced to a missing pxObjClass in the clipboard page when the work index was being deleted, and has been resolved by adding pxObjClass to the clipboard page before sending the request for deletion.
INC-146544 · Issue 604495
Updated handling for unexpected character set in non-UTF-8 email
Resolved in Pega Version 8.4.4
After upgrade, the listener properly created a case from an email, but the space character was being replaced by ? in the inbound emails. Investigation showed the messages did not appear properly in the UI if the email was sent using any encoding other than Unicode (UTF-8) and it had a special character set. To resolve this, the system will remove the attachment type which includes the charset.
INC-143376 · Issue 604531
Adding handling for property without parent page
Resolved in Pega Version 8.4.4
Filtering was not working for a DateTime control in an optimized grid with embedded property which was a function alias defined in a report definition referenced by a Data Page. This was traced to the system assuming that every property has a parent page, which this use case did not. To resolve this, an update has been made that will return null for the parentGroupOrListProp if one does not exist.
INC-142564 · Issue 598698
Resolved issue with opening case in review mode
Resolved in Pega Version 8.4.4
After upgrade, using the Open in Review button from the Dashboard to view a case that the user did not have work entitlements on opened the case as expected, but the screen then immediately refreshed and redirected to the home screen. This was traced to the button configuration having an incorrect action set, with cancel action and then OpenWorkByHandle, and h as been resolved by updating the open in review button to remove the cancel action.
INC-149375 · Issue 607831
Adjusted email listener behavior for authentication failures
Resolved in Pega Version 8.4.4
After upgrade, email listeners were not staying up during connection outages. This was traced to the handling of authentication failures when trying to reconnect, and has been resolved by changing the disconnected listener state to sleeping and raising an alert for authentication failures.
INC-143193 · Issue 595938
Handling added for UI overlap issue
Resolved in Pega Version 8.4.4
Elements of the window "Test Case Record Configuration" were shifted into one another when the Application name was too long that it overlapped with the other UI Elements. This has been resolved by adding a style sheet with overflow hidden.