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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-208976 · Issue 719164

Enhanced SSA metrics made available

Resolved in Pega Version 8.8

In order to better diagnose delays related to the time when a Campaign is scheduled to start and the time when the Dataflow actually starts to run, an update has been made to introduce detailed metrics to cover some of the strategy execution key performance intensive areas including invocation of other non-strategy modules like adaptive model scoring and interaction history summaries. These Level 1 diagnostics are enabled by default. Additional lower level internal metrics related to SSA engine execution have also been made available by way of a DSS to collect more runtime insight for diagnosis. To enable the collection of these Level 2 SSA internal metrics, set the dataflow/shape/strategy/detailed_metrics/level2 DSS in the Pega-DecisionEngine rule set to 'true'.

INC-224268 · Issue 724023

Cleaned up outdated prprivcommon class references

Resolved in Pega Version 8.8

After update, an exception was generated related to FirstUseAssembler. This was a missed use case for the WriteEFormToFile activity from previous work which restricted loading classes from prprivcommon.jar, and has been resolved by removing references to the following classes which were made inaccessible by the changes to prprivcommon: com.pega.pegarules.storage.FileStorageManager com.pega.pegarules.storage.fs.resadaptor.RAFile com.pega.pegarules.storage.fs.resadaptor.OutputStreamWrapper

INC-231847 · Issue 737405

DSS added to control validation of hidden fields

Resolved in Pega Version 8.8

When required fields are in hidden format, a client side validation error may be thrown on submit. To address this, a DSS has been added to control whether or not hidden fields are validated. By default "validateHiddenField" will be true and the fields will be validated; changing this to false will skip the validation of hidden fields.

INC-233462 · Issue 739542

DSS added to control validation of hidden fields

Resolved in Pega Version 8.8

When required fields are in hidden format, a client side validation error may be thrown on submit. To address this, a DSS has been added to control whether or not hidden fields are validated. By default "validateHiddenField" will be true and the fields will be validated; changing this to false will skip the validation of hidden fields.

INC-202210 · Issue 740665

Resolved blind transfer error in Pega Call

Resolved in Pega Version 8.8

Attempting to do a blind transfer to another agent using Pega Call generated the run time exception message "Unable to perform ConvertStringToPage, due to invalid inputs." Investigation traced this to the event details not being passed to the UpdateCallFromEvent activity due to the Blind transfer event formatting received from Avaya. To resolve this, an 'if' condition has been added to inpzpega_ui_doc_ajaxengine_js in the PostData function.

INC-143865 · Issue 602198

Handling added for empty back link in BLOB

Resolved in Pega Version 8.4.4

A DirectStreamContainerV7 Exception (BLOB Corruption) was seen when opening a work object that expanded a certain property. This was traced to an empty back link present in the BLOB: during deserialization, the exception was thrown while trying to parse that empty back link. To resolved this, an update has been made which will parse the empty back link information properly.

INC-229921 · Issue 738629

Corrected duplicate repository delete request

Resolved in Pega Version 8.8

The delete request to remove a document from the repository was duplicated. This was caused by the 'pzDeleteFromRepository' activity instantiating the D_pxDelete in its own thread and then again in the current thread due to the D_pxdelete data page being loading asynchronously, and has been resolved by making the calling activity synchronous when loading the data page.

INC-210639 · Issue 705345

Query limit removed from Scenario Planner

Resolved in Pega Version 8.8

Scenario Planner was not correctly finding or opening some Audience Simulations. Investigation showed that when there are 500+ completed data flows, the system was failing to load next 500 records from pegadata.pr_data_decision_ddf_runtime. This has been resolved by removing the query limits, and additional debug logging has been added.

INC-210837 · Issue 707178

DateTime property correctly formatted in Report Editor

Resolved in Pega Version 8.8

When a list report was created via the Report Editor, dragging and dropping a date time property which was embedded inside another page and choosing the format as Date and Time resulted in the property taking pxTextInput instead of pxDateTime. This has been resolved by updating the pzMergeAutoGenForProp activity to get the correct class name for embedded page properties.

INC-221722 · Issue 739201

Menu button no longer steals focus on dismissal

Resolved in Pega Version 8.8

Action menus in the portal harness were stealing focus from input fields in the work harnesses. This was an unintended side effect of work done to correct an issue where focus was not correctly remaining in the table layout, and has been resolved by updating the control menu to avoid the explicit focus in the hideNode function when the menu is already dismissed.

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