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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-150809 · Issue 611855

Loading timing updated for openAPI content

Resolved in Pega Version 8.4.4

Open API content loading was taking too much time and interfering with working on other REST rule configurations. To resolve this, the loading of openAPI contents has been removed from the opening or saving of REST rule and shifted to lazy loading. Clicking on the openAPI tab will load the contents, and any modification in REST rule or service package rule will update the contents of openAPI when "Action->Refresh" is clicked.

SR-C75566 · Issue 420774

Added null check to avoid DisplayCardAccountHeader rendering issue

Resolved in Pega Version 8.1.3

When the out of the box section DisplayCardAccountHeader was created by View editor and then converted to full section editor, the embedded sections were empty or not seen. This was traced to the design view javascript hitting an error which caused the design view rendering to fail. To correct this, pzpega_ud_gridlayout_model has been updated to wrap the line in question with a null check and set the value to empty string if it doesn't already exist in the model.

SR-C82408 · Issue 422328

Repaired instance insertion for REST connection invoked via Queue

Resolved in Pega Version 8.1.3

After upgrade, the REST connection invoked in an activity which in turn called OOTB ProcessQueue was not getting the response into the SYSTEM-QUEUE-EXECUTIONREQUEST-CONNECT-CREATEBOOKING instance. The right response was observed coming from other source systems in the logs, and the work object status also changing as expected. This has been resolved by exposing a DSS to revert to the old behavior of Response being present in the queueItem when a connector is queued for execution.

INC-215354 · Issue 712666

Data- flow actions working in Bulk Process

Resolved in Pega Version 8.8

When trying to render a flow action whose 'applies to' class was inherited from Data-, an error was generated indicating that the flow action could not be found. This was traced to non Work- flow actions not being correctly populated, and was an inadvertent side effect of work done to set class for inheritance if Work- is not present. This has been resolved by updating the pzPreBulkProcessModal activity to set the TempWorkPage class to Work- only if .pyActionName is pyTransferAssignment.

INC-213610 · Issue 708115

Job Scheduler explicitly unlocked after nodes restart

Resolved in Pega Version 8.8

If a job scheduler was in running state and the utility nodes were restarted, the background processing nodes were not coming up and resuming as expected and PersistentJobCleanupFactory:PresentMembersJobCleanup was throwing a stale execution exception. Investigation showed locks were not being removed from the database for the job scheduler when the restart was performed (noted in pegadata.pr_sys_locks table), preventing further runs. This has been resolved by adding an explicit lock removal process for this condition.

INC-213763 · Issue 708111

Job Scheduler explicitly unlocked after nodes restart

Resolved in Pega Version 8.8

If a job scheduler was in running state and the utility nodes were restarted, the background processing nodes were not coming up and resuming as expected and PersistentJobCleanupFactory:PresentMembersJobCleanup was throwing a stale execution exception. Investigation showed locks were not being removed from the database for the job scheduler when the restart was performed (noted in pegadata.pr_sys_locks table), preventing further runs. This has been resolved by adding an explicit lock removal process for this condition.

INC-229192 · Issue 729614

Job Scheduler explicitly unlocked after nodes restart

Resolved in Pega Version 8.8

If a job scheduler was in running state and the utility nodes were restarted, the background processing nodes were not coming up and resuming as expected and PersistentJobCleanupFactory:PresentMembersJobCleanup was throwing a stale execution exception. Investigation showed locks were not being removed from the database for the job scheduler when the restart was performed (noted in pegadata.pr_sys_locks table), preventing further runs. This has been resolved by adding an explicit lock removal process for this condition.

INC-218265 · Issue 720611

DoClose updated to resolve lock and context issues

Resolved in Pega Version 8.8

An interaction case was closing when intent tasks were closed from CSRecents. Investigation showed this was due to the doClose activity not being triggered in the right context, and has been resolved. An additional issue with locks not being correctly released after opening the new case Create stage and clicking Cancel in the modal was traced to a missing pyWorkPage in the safeURL params that was needed by the doClose activity, and this has been resolved by adding the primary page name.

INC-146572 · Issue 603296

iniGadgets updated to support jQuery with Mashup

Resolved in Pega Version 8.4.4

Mashup gadgets were not loaded during browser refresh when the host page had a jQuery in it. This issue occurred while trying to find the gadget divs. There is an 'if' condition to check if $ is available in initGadgets method. In this scenario, this 'if' block was getting executed and mashup gadget divs were returned as empty. As a result. mashup was not getting loaded. This has been resolved by updating the iniGadgets method to check for jQuery instead of $.

INC-222388 · Issue 731651

Handling updated for custom flow bulk actions

Resolved in Pega Version 8.8

If the first assignment in a bulk queue failed validation of the flow action, the other selected assignments with same validations also failed without going to queue. This occurred when custom flow actions were configured on the standard bulk processing section, and caused the incorrect email template to be sent. To resolve this, Activity ProcessMultipleAssignments has been modified to add jump conditions to address the errors in PerformFlowAction and handle exception scenarios and ensure the proper template is sent.

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