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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-223222 · Issue 723634

Corrected apiContext when using bulkActions

Resolved in Pega Version 8.7.3

Row selections in the multi-selection table were intermittently not working after opening a table with bulk actions enabled. Investigation showed that opening a table with bulkActions enabled and then navigating to a table where bulk actions are not available but multi-select is enabled led to functions like setSelectedRows and getSelectedRows still being available in apiContext. This has been resolved by correcting apiContext when bulkActions is enabled.

SR-C67397 · Issue 416252

Added check for missing rule data when using abstract class in CSS

Resolved in Pega Version 8.1.3

Including CSS optimization with abstract class in the Advanced tab of the 'Add Optimization' Screen resulted in a Null pointer exception error. This has been resolved by adding a check for missing data from a rule to make the system more resilient in its handling of a corrupt flow-action clipboard page.

SR-C60247 · Issue 413680

pzRuleFormToolbarPopulateActions works when @ is present in the operator ID

Resolved in Pega Version 8.1.3

Using pzRuleFormToolbarPopulateActions to get all the versions of the rule was not working as expected if the '@' symbol was present in the user ID. This was caused by the Rule-.pzRuleFormToolbarPopulateActions activity not forming the private rules correctly in this use case, and has been fixed.

INC-221019 · Issue 725147

Modified timestamp query used by ClusterAndDBCleaner

Resolved in Pega Version 8.7.3

The job pyClusterAndDBCleaner was failing with the error "ORA-01861: literal does not match format string". This was traced to the sub-activity pzClearOldQueueProcessorBrokenMessages which was not able to remove broken items with encryption in an upgraded environment due to an incorrect timestamp format passed to the Oracle database. This has been resolved by modifying the query to use a timestamp built using INativeSqlBuilder which will include only the information necessary for the deletion of the item.

INC-180184 · Issue 665092

Assistance and diagnostics added for issue with opening imported 'when'

Resolved in Pega Version 8.4.6

After update, attempting to open rules that were developed on lower environments and then imported resulted in unknown errors. A workaround has been added to skip and log any corrupted property that might be interfering with the rule opening: enable Skip-Corrupt-Property to put this in place. To improve diagnostics, the new logger NBA-WME-DEBUG has been added. If the error continues after using Skip-Corrupt-Property, Skip-Corrupt-Property should be disabled and NBA-WME-DEBUG should be enabled and kept active until the issue occurs again.

INC-165992 · Issue 657692

Table Filter save uses correct harness

Resolved in Pega Version 8.4.6

After creating a new view for table and then relaunching the portal or switching between tabs, the created views were not visible. Investigation showed that the views were saved under the incorrect pycaseworker harness on initial load, causing them to not be visible when returning from the switch and using the correct pyCWPortalContent harness. This has been resolved with the addition of the new parameter innerHarnessName to get the harness name when creating a personalization instance.

SR-C81111 · Issue 417909

Performance improvements made for IH summary use

Resolved in Pega Version 8.1.3

Enabling IH summaries in an adaptive model or using them in a strategy was impacting performance by as much as 300 milliseconds. Improvements have now been made to streamline Cassandra node health checks, to eliminate unnecessary duplicate calls to the DB, and to stop the DSS from being read on each single case dataflow execution.

INC-177323 · Issue 672423

Search string wildcard use documentation updated

Resolved in Pega Version 8.4.6

The support article for the search API has been updated to clarify the ability to use the wildcard character "*" by manually adding it to the prefix of each term in the search string.

INC-189047 · Issue 674761

Session timeout adjusted for use with Apple Safari

Resolved in Pega Version 8.4.6

A configured browser session logout timer was not working with the Apple Safari browser. This was traced to browser-specific handling for self.location.href and has been resolved by adjusting the logic and moving it inside a setTimeout to improve cross-browser compatibility.

INC-185950 · Issue 669196

Withdraw task notification uses correct email sender

Resolved in Pega Version 8.4.6

When withdrawing a Task, the withdraw email was sent from the default email box instead of the expected Application default email box. This was traced to the 'pyTaskDeleted' (notification name for withdraw task) value not being present, which meant the system fell back to the task 'pyTaskAssigned' notification name. To resolve this, an update has been made to have pyIsPulseNotificationDefinition return true for a pyTaskDeleted notification.

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