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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-169186 · Issue 655538

Disconnect button availability extended

Resolved in Pega Version 8.6.1

A case was not refreshing when the disconnect button was selected while using the standard section for authorization grant type authentication. This was traced to a query executed to find a div with attribute pzInsHandle, but that attribute was not applicable in the user portal. To support this use, the query has been extended to be applicable for user portal (attribute data-ui-meta) and Dev Studio landing page.

SR-C81829 · Issue 425617

pxCoveredCountOpen value decrease corrected

Resolved in Pega Version 8.3

When a flow reached the resolved stage (Resolved-Withdrawn), pxCoveredCountOpen was reducing the count by 2 instead of 1, eventually causing the value to go negative and prevent any further work objects from being marked as Withdrawn. Investigation showed the "Update status" activity was being called twice due to the Temporary WorkPage used to delete assignments persisting and appearing as a duplicate pyWorkPage. This caused an issue when using findPage by pzInsKey. To correct this, the "pxDeleteAssignmentsForWork" activity for Step-15 has been modified to explicitly remove the temporary WorkPage after the assignment is deleted.

SR-D20144 · Issue 493561

Function LengthOfPageList resolves correctly for Insure framework

Resolved in Pega Version 8.3

When using the Insure framework, it was not possible to expand any steps in the activity. Investigation showed that the rule 'LengthOfPageList' was present in the library Utilities in two different rulesets – Pega Rules and Pega Insure CSB. When the rule was cached with an application stack containing Pega Insure CSB, it generated a "Failed to find instance" error for applications that did not use Pega Insure CSB in the stack. During the run-time call to the correct LengthOfPageList() RUF was not resolved because of ambiguity in the resolution. To correct this, the call to the RUF will now contain a fully qualified name.

SR-D18814 · Issue 488259

Enhancement added to fetch HTML attachment from CMS

Resolved in Pega Version 8.3

When email containing HTML was sent to the Listener, some of the characters were not getting decoded properly when viewing. In this case, HTML email content was saved as an attachment in CMS , and this error was traced to the system being unable to fetch the attachment. To resolve this, an enhancement has been added to fetch non-Pega database attachments using pxGetFileAttachmentContent.

INC-156758 · Issue 629938

ExpandStream called before Page-Merge-Into to ensure correct merge

Resolved in Pega Version 8.6.1

The Page-Merge-Into method was not merging the source page into the target page when the use case was run without tracer, but merged properly when run with tracer. This was traced to an intermittent issue with expanding properties, and has been resolved by calling expandStream on the source property if it is unknown prior to checking if the source and target properties are merge compatible.

SR-C91264 · Issue 433438

Localization fixed for dropdown sourced with pystate

Resolved in Pega Version 8.3

When pystate was used to source a dropdown, the options were all uppercase but in the review harness used lower case for IN and OR. This difference caused a failure in localization. This was caused by the Field value instance being defined in lowercase in PyCaption while the UI was treating the active value as an instance of pyCaption, leading to instances of both "in" and "IN" being present. This has been resolved by consolidating the field value to use a single case in the pega-eventprocessing ruleset.

SR-C97399 · Issue 439741

Button type added to allow grid expand in Edge

Resolved in Pega Version 8.3

When using an expand pane grid in a modal with the Edge browser, clicking on the expand icon using the enter key was throwing an error in new window. This was traced to an issue with a hidden non-auto-generated button in the pzModalHelp control not having a default type, and has been resolved by adding type="button" in the control so Edge will treat it as a submit button.

SR-C74652 · Issue 422901

Grid alignment and headers corrected for Opportunities screen in RTL locale

Resolved in Pega Version 8.3

When using the RTL locale, the Opportunity detail screen and search screen had grid alignment and header issues. This has been resolved by updating the py-portal-stages CSS attached to the enduser skin.

SR-C74650 · Issue 422907

Grid alignment and headers corrected for Opportunities screen in RTL locale

Resolved in Pega Version 8.3

When using the RTL locale, the Opportunity detail screen and search screen had grid alignment and header issues. This has been resolved by updating the py-portal-stages CSS attached to the enduser skin.

SR-C83615 · Issue 424945

Support added for hiding unwanted category reports

Resolved in Pega Version 8.3

After upgrade, a customization used to hide unwanted out-of-the-box category reports was not working. This was due to the pyServiceLevelPerformance and pxSimulations category rules not being included as part of the pyOOTBVisibleInBrowser 'when' rule that is specified for Display in the report browser 'when' setting. These two category rules - pxSimulations and pyServiceLevelPerformance - have now been modified to reference the 'when' rule pyOOTBVisibleInBrowser so categories may be hidden as desired.

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