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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-C65381 · Issue 415187

Added check for pyType when refreshing the Declare_pyDisplay Page

Resolved in Pega Version 8.3

The standard behavior of clicking a link in the left navigation of the Pega Diagnostic Cloud manager portal is to open a new thread which automatically adds/updates the Declare_pyDisplay Page. However, in some circumstances opening the work items and clicking the navigation link followed by a refresh/F5 from the Google Chrome browser caused the Declare_pyDisplayDatapage to become corrupted and either froze the screen or caused a new popup window to open. This was traced to a situation where the parameter "pyType" was not present in one of the cases, causing the system to rely on "harnessName" instead. To resolve this, a check has been added that will retrieve pyType from the docObj parameter page of the pzpega_ui_dynamiccontainer.js file if needed.

SR-C93685 · Issue 431134

Error will show when attempting case save on locked application

Resolved in Pega Version 8.3

Previously, an error was not being displayed when a save was triggered on a Casetype for a locked application. This has been changed so that whenever the general settings like 'description' or 'show in new menu' are updated when the application is locked, the error message "Error occurred while saving the Application" will appear.

SR-C98214 · Issue 435683

Decision Table keeps proper values when a column is deleted

Resolved in Pega Version 8.3

When the first column in a Decision Table was deleted and the rule saved, the value that was in the second column was replaced in the first row. This has been corrected.

SR-C90457 · Issue 436282

Handling added for deleting a temp file when pyTranslationFileName is blank

Resolved in Pega Version 8.3

The Localization wizard was generating a file delete error when attempting to delete a temporary folder. To resolve this, an "if" condition has been added to PegaAccel-Task-Localize.pzResetExportDetails to handle file deletion scenarios where the pyTranslationFileName is blank.

SR-D1716 · Issue 438107

Fixed expand when issue on dymanic layout with custom header

Resolved in Pega Version 8.3

After upgrade, a Dynamic layout with collapsible type Container setting which included a custom section to show the text and image in place of text had an 'expand when' condition applied that caused the entire dynamic layout to be malformed and show the raw HTML code if there was an error. This was traced to the system rendering the dynamic layout in non-template form if the header has a JSP section include, leading to the expandable layout header div HTML elements getting mixed up with the custom header sections HTML code due to the aria-label attributes. This has been resolved by removing the section stream from aria-label in RUF - GridHeaderElements.

SR-D18209 · Issue 489547

Check added to avoid unnecessary show-harness when offline

Resolved in Pega Version 8.3

After upgrade, clicking on the Optional Process from the Action menu resulted in the error "The Operation completed successfully, but returned no content". This was traced to an unnecessary call to a show-harness step when offline, and has been resolved with the addition of a 'when' check.

SR-D15275 · Issue 490024

Report title displayed properly when prompting for filter changes

Resolved in Pega Version 8.3

Launching a report from the report browser showed a blank for "Report tab title" if the option "Prompt for filter changes before displaying report" was checked. This has been corrected so the name of the report is properly displayed when prompting for filter changes.

INC-164947 · Issue 639860

Handling added for missing div when opening work object

Resolved in Pega Version 8.6.1

In mobile offline app, opening a work object in a specific scenario for the second time resulted in an endless busy indicator. It was not possible to navigate away, and the app had to be closed and reopened to continue. Investigation showed that some app sections had an action that tried to load a harness section where one specific div was missing, and this has been resolved by updating reloadSectionOSCOHandler to handle the missing div in the failure callback. Additionally a console.error() will appear for the missing section.

SR-D10100 · Issue 464283

Bulk actions filter works properly when additional filters are added

Resolved in Pega Version 8.3

The Bulk Actions filter was not working if other filters were used in conjunction with it. Investigation showed that when 'assigned to operator' was given a value, the values were fetched properly. When an additional condition was added, the section 'pyBulkProcessingSearchSection' activity called 'pzDefaultOperators' which then set the 'pyUserIdentifier' value to null, and no results were returned. As the activity already had a step to check if the .pyUsage!="Operator" and only then property-set, pyUserIdentifier = "", the subsequent step to set the pyUserIdentifier = "" and override the previous step has been removed.

SR-D38450 · Issue 505656

Added workaround to handle HiddenPropertiesToIgnore when a page is in Read Only mode

Resolved in Pega Version 8.2.4

A 'WrongModeException' was generated while trying to use the Data Transform pxHiddenPropertiesToIgnore to remove system properties from page. When the Datapage was set to Editable/Savable mode, the Activity ran without an error and executed the Data transform. When the Datapage was in Read only mode, the error occurred. This was traced to a process that previously was allowed to set a page to an empty string, but which was removed during recent work. To resolve this, four instances of pxHiddenPropertiesToIgnore that included Single Page Value properties have been updated by moving them to the bottom of the Data Page and changing them to an "Update Page" from a "Set".

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