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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-C96786 · Issue 445619

Controls updated to handle hidden values in finishassignment submission

Resolved in Pega Version 8.3

A SECU0001 alert was thrown from the out-of-the-box function finishassignment upon the submit of assignments. This was traced to an alert generated while attempting to post the feed even though there was no Pulse gadget used in the work object, and was due to the handling of hidden fields as read-only. Since the read-only values were not editable, they should not be submitted with the request body; this has been corrected by modifying the hidden control entry handle such that hidden property is considered as editable-filled. Controls have also been added to pxHidden to prevent potential misuse.

SR-C90853 · Issue 488536

Memory leak repaired

Resolved in Pega Version 8.3

A server side memory leak was traced to heap utilization increasing due to a Stream control assembly problem where the CleanForReuse() function was not cleaning up pzAuto. The cleanForReuse method in generated HTML properties is used to either initialize local fields, in which case aContext will be non-null, or to clear the object for pooling, in which case aContext will be null. Because the pzAuto variable was not being properly nullified, pooled controls were retaining stale references to StreamTools, LayoutRuntime, PRThread, and others. This has been resolved by adding code to ensure the pzAuto variable is correctly nullified.

SR-D16884 · Issue 489355

Added handling for cases where Microsoft Internet Explorer causes a SAXParseException

Resolved in Pega Version 8.3

Numerous SAXParseException messages were seen in the log file, and the queryString showed the pyDeleteDocumentPg being referenced. This was traced to the method used by Internet Explorer to construct an HTTP request: Microsoft Internet Explorer sends the header and body of the request in separate TCP packets, but for an unknown reason in this case the body packet goes missing. To resolve this, a toggle has been introduced which will send the pyDeleteDocumentPg request as GET if pega.u.d.GET_REQUEST_DELETEDOCUMENT is set to true in userworkform. In a normal flow without this variable, the request will pass through the normal flow.

SR-D19281 · Issue 490124

Added handling for cases where Microsoft Internet Explorer causes a SAXParseException

Resolved in Pega Version 8.3

Numerous SAXParseException messages were seen in the log file, and the queryString showed the pyDeleteDocumentPg being referenced. This was traced to the method used by Internet Explorer to construct an HTTP request: Microsoft Internet Explorer sends the header and body of the request in separate TCP packets, but for an unknown reason in this case the body packet goes missing. To resolve this, a toggle has been introduced which will send the pyDeleteDocumentPg request as GET if pega.u.d.GET_REQUEST_DELETEDOCUMENT is set to true in userworkform. In a normal flow without this variable, the request will pass through the normal flow.

SR-D38415 · Issue 507995

Resolved Transfer to Queue duplicate assignments

Resolved in Pega Version 8.2.4

The Transfer to a Queue option was creating duplicate assignments after accepting the Chat. Once the chat was accepted, an instance was created\maintained in both Assign-Workbasket and Assign-Worklist tables. This happened after adding the "Transfers" queue to an Agent; if that queue was not added, the transfer to a queue option gave an error to the Agent receiving\accepting the chat. The Work-.ReassignDefaults activity is an extension that was customized in the Pega-DecisionManager ruleset for a certain use case in revision management. The customization is no longer required and has become redundant and has therefore been removed to resolve this issue.

INC-179622 · Issue 659155

Flow action list available in navigation menu

Resolved in Pega Version 8.6.1

After update, only one flow action which had highest likelihood was visible when an assignment in a flow had multiple flow actions. Alternatives were not visible in the Action menu. This was an unintended side effect of work done to simplify the Actions menu which did not consider the usecase of an alternate flow action being configured, and has been resolved by restoring the flow action list to the navigation menu in pyWorkCommonActions.

SR-C75566 · Issue 420775

Added null check to avoid DisplayCardAccountHeader rendering issue

Resolved in Pega Version 8.3

When the out of the box section DisplayCardAccountHeader was created by View editor and then converted to full section editor, the embedded sections were empty or not seen. This was traced to the design view javascript hitting an error which caused the design view rendering to fail. To correct this, pzpega_ud_gridlayout_model has been updated to wrap the line in question with a null check and set the value to empty string if it doesn't already exist in the model.

SR-C84116 · Issue 423755

Added container handling to make optimized grid table visible in action top

Resolved in Pega Version 8.3

After upgrade, if the Optimize code checkbox was checked on a table and visibility was applied over grid header, the table was not visible in the UI. This scenario only happened when a grid was upgraded from non-optimized to optimized with some visibility condition added, and was caused by the system not yet supporting the visibility features in action top for an optimized grid. To resolve this at this time, the system has been updated to not honor the visibility at container for an optimized grid so the table will be visible.

SR-C85752 · Issue 425072

New MaxFileSize extension point added for pyMaxFileSizeViolation

Resolved in Pega Version 8.3

A severe guardrail warning was raised when saving the activity pyMaxFileSizeViolation into a ruleset. This was traced to the CheckForWarnings Activity of Rule-Obj-Activity which checks if any activity referenced is an internal activity. Activity pyMaxFileSizeViolation was calling the internal pzGetCMMaxFileSize activity, and the warning appeared because the py activity was overridden in the application ruleset. To resolve this and add an extension point, pzGetCMMaxFileSize has been modified to a new data transform called pxGetCMMaxFileSize, which is called in pyMaxFileSizeViolation.

SR-C75497 · Issue 427437

Resolved "no items for filters applied" error in column filtering

Resolved in Pega Version 8.3

When trying to filter a column, the options did not appear on the filter and the error "No items for the filters applied" was displayed. This was due to the Declarative index join being removed on save and on run even though it was referenced in the class join filters. To resolve this, logic has been added to the pzCopyPySource activity to loop through all class joins and their filters so both sides of the filter are checked for references to a declarative index join.

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