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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-162649 · Issue 639400

DSS added for handling missing attachments

Resolved in Pega Version 8.7

When an S3 repository was configured as storage, some cases were not coming up in search and exception errors were seen in logs for a deleted attachment after every system restart/re-indexing of the search. Investigation showed these case objects were in the broken queue for pyFTSIncrementalIndexer due to a null pointer error encountered when indexing the attachment, and that the attachments were available in the repository but could not be read from the attachment repository during indexing. To resolve this, a new DSS setting has been added which allows selecting one of two behaviors: * Pega-SearchEngine indexing/distributed/fail_on_missing_attachment_file = true : broken item is generated, but with a meaningful error message. This is the default behavior * Pega-SearchEngine indexing/distributed/fail_on_missing_attachment_file = false: case is indexed, but without the problematic attachment. Error message is printed out to the logs.

SR-C93802 · Issue 436136

Rounding added to avoid exception for ADM number too small to save to Oracle

Resolved in Pega Version 8.3

An exception was thrown when trying to save ADMSnapshot agent predictor bin data that was too small (below 1 x 10-130) for the Oracle Number column it was written into. This blocked up-to-date reporting on adaptive models. To resolve this issue, the code has been modified to round the double type numbers to an acceptable scale before writing to the database.

SR-D9119 · Issue 481695

Handlng improved for rollback of Hfix with dependent HFixes

Resolved in Pega Version 8.3

Attempting to rollback an HFix with dependent HFixes resulted in a Hazelcast jar exception. Investigation showed the DL included the same jar multiple times in the dependent hotfixes, which was a result of how the DL was created via the hotfix process. In order to better handle this scenario, when there are multiples of the same entries to delete the message will be logged and the process will continue if the entry is not found in the database.

SR-D5126 · Issue 487186

Corrected active state selector for IOS devices

Resolved in Pega Version 8.3

When scrolling RDL, gray artifacts were observed which did not always disappear from the UI. This was traced to the background color being applied wrongly due to an incorrect selector for active state in the layout that resulted in the gray region being visible. To resolve this, the selector has been updated to target only non-IOS devices for active state.

SR-D8790 · Issue 487286

Corrected thread cleanup logic for doUIAction in WorkCover

Resolved in Pega Version 8.3

When accessing a case from the worklist or opening the case from worklist and refreshing the case by pressing F5, clicking Approve resulted in a java.lang.NullPointerException error. Investigation showed that the "pyWorkCover" page that the section was running on was being removed in the top navigation portal / SDM portal as part of the thread cleanup logic in doUIAction. This has been corrected.

INC-179722 · Issue 659282

Added handling for legacy HTML formatting in Email Manager Bot

Resolved in Pega Version 8.6.1

When implementing Email Manager Bot features, pyBody fields were removing the additional spaces and causing the NLP model to not extract the correct data. Investigation showed HTML formatting from older version of Microsoft Outlook created nbsp; instead of space. This has been resolved by ensuring nbsp is replaced with spaces before calling JSoup clean.

SR-D63668 · Issue 525479

Access Control Policy updated to handle NotEqual with valuelist

Resolved in Pega Version 8.1.8

When editing the Access Control Policy Condition rule in Designer Studio and setting condition to 'is not equal', comparing it to a list generated the error "function not found". The same configuration worked as expected for the 'is equal' condition. This has been resolved by updating policycondition to handle a not equal scenario combined with a valueList property.

INC-190819 · Issue 681999

Wrapper added to set correct bulk transfer context

Resolved in Pega Version 8.7

Bulk transfer was not working as expected when transferring an assignment from a flow defined in data class. Investigation showed the bulk transfer UI was getting picked from work- class while the post processing was running under data class context: this has been resolved by creating a wrapper activity in baseclass to call the post processing activity Work- .

INC-179722 · Issue 659280

Added handling for legacy HTML formatting in Email Manager Bot

Resolved in Pega Version 8.7

When implementing Email Manager Bot features, pyBody fields were removing the additional spaces and causing the NLP model to not extract the correct data. Investigation showed HTML formatting from older version of Microsoft Outlook created nbsp; instead of space. This has been resolved by ensuring nbsp is replaced with spaces before calling JSoup clean.

INC-198632 · Issue 687582

Handling added to correct class setting during DX-API

Resolved in Pega Version 8.7

When a DX-API call was made (assignments/{ID}/actions/{actionID}/refresh) the ApplyPageInstructions activity was updating the case with an incorrect class, causing the rules from the wrong class to be picked and blocking the case progression. This has been resolved by setting the proper parameter Param.workPage while calling pzApplyPageInstructions from pzUpdateCaseWithRequestBody to calculate the proper class for the content.

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