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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-178214 · Issue 664890

D_ProjectList updated to resolve defined databases error

Resolved in Pega Version 8.7

After update, an API error for D_ProjectList indicating "No databases defined" was seen when trying to load decision and templates for the first time. The error did not reoccur after the initial save. This was has been resolved by updating the handling for loading the properties file during class loading. The error has also been changed to an exception.

INC-193289 · Issue 679210

Security updated for @baseclass

Resolved in Pega Version 8.7

After update, searching for a baseclass 'when' rule returned no results. Listing the rules under baseclass in App Explorer resulted in the error "Applies To: The Class with key value(s) %40baseclass does not exist". This was an unintended side effect of security updates, and has been resolved by creating an exception path for "@baseclass".

INC-175394 · Issue 661455

Date Time format corrected for Chinese locale

Resolved in Pega Version 8.7

The DateTime input field displayed the error message "not a valid date/time value" for the Chinese locale when the time zone source configuration was set as "CET". This has been resolved by setting the moment object's locale to the operator locale while converting the date time values to the operator time zone.

SR-C91156 · Issue 429628

Autocomplete Menu Selection for privileges tab Role updated

Resolved in Pega Version 8.3

When a few characters were typed in the autocomplete for "Role" in the privileges tab and the desired value was selected, the selection did not stick. The second time the value was selected it was retained. Investigation showed that the post value source element had a stale reference after section reload, and this has been resolved by adding code to re-initialise the reference with the latest element.

SR-D11296 · Issue 484856

Microsoft Internet Explorer Flex layouts updated to mode 7.0

Resolved in Pega Version 8.3

Given a grid with 8 columns in the Agents Landing page, the columns on each end were distorted when viewing the grid in IE. This was an issue with the class flex-grid-table-wrapper not correctly handling scenarios where grid cells containing section includes were not visible, and has been corrected by updating pzagentscheckbox and pzagentsstatus to layout mode 7.0 so zoom is supported.

INC-181389 · Issue 668678

Unused class reference removed from CaseActionArea

Resolved in Pega Version 8.7

The rule Work-.pyCaseActionArea in Theme-Cosmos was logging error messages related to "clipboard.InvalidParameterException: Class not defined in dictionary: PegaMKT-Work" when opened in Dev Studio. This was traced to a reference to the section "pyCaseActionArea" which was not present by default in PegaMKT-Work, and has been resolved by recreating the section "pyCaseActionArea" to remove the unused class reference.

SR-C95250 · Issue 487995

Null check added to resolve non-impacting InvalidParameter exception

Resolved in Pega Version 8.3

Creating a child case from the SLA goal activity using the 'AddCovered' activity generated the message "Exception in queue item: cannot be null or blank". The error "com.pega.pegarules.pub.clipboard.InvalidParameterException: cannot be null or blank" was also seen. However, no functionality impact was observed. This has been resolved by adding a null check to the getPortalName method, and modifying the HarnessUIBuilder.java file to add safe checks for whether 'portalName' is empty or not.

SR-D74848 · Issue 536998

Updated key handling for ProcessJWT

Resolved in Pega Version 8.1.8

After configuring an authentication service which used the ProcessJWT activity to validate the token received, the error "Unable to process the Json Web Token " was seen. Analysis showed the error was caused by a duplicate Key Id in JWK Endpoint Response: the system removed keys after processing, and in the case of duplicate keys the system was throwing null pointer exception because the key had already been removed. To resolve this, the system has been updated to not remove the keys from the map as part of this process.

INC-183530 · Issue 668470

Null check added for missing compiler path

Resolved in Pega Version 8.7

After upgrading from Pega 7.3 to Pega 8.6, libraries were not loading correctly and a java error was seen. This was traced to the compiler default path values not getting picked from DSS / settings->compiler->Default paths, which was caused by a null value for the DASS setting in the systemSettings map. To resolve this, a null check has been added and an update has been made to use getEngineDynamic to ensure this setting is picked on node startup.

INC-193767 · Issue 683299

Handling updated for validating properties with a FieldValue

Resolved in Pega Version 8.7

Running a report which included a property calculated by a Declare Expression generated an excessive number of log messages indicating "Error occurred while executing forward chaining on page 'pyReportContentPage.pxResults". Degraded system performance, stack overflow, and other similar issues were seen. This was traced to an infinite loop that resulted from a missed use case for a Report Definition with a Target property of a Declare Expression with FieldValue, and has been resolved by disabling autochain while validating properties with a FieldValue.

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