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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D18814 · Issue 488259

Enhancement added to fetch HTML attachment from CMS

Resolved in Pega Version 8.3

When email containing HTML was sent to the Listener, some of the characters were not getting decoded properly when viewing. In this case, HTML email content was saved as an attachment in CMS , and this error was traced to the system being unable to fetch the attachment. To resolve this, an enhancement has been added to fetch non-Pega database attachments using pxGetFileAttachmentContent.

INC-156758 · Issue 629938

ExpandStream called before Page-Merge-Into to ensure correct merge

Resolved in Pega Version 8.6.1

The Page-Merge-Into method was not merging the source page into the target page when the use case was run without tracer, but merged properly when run with tracer. This was traced to an intermittent issue with expanding properties, and has been resolved by calling expandStream on the source property if it is unknown prior to checking if the source and target properties are merge compatible.

SR-C91264 · Issue 433438

Localization fixed for dropdown sourced with pystate

Resolved in Pega Version 8.3

When pystate was used to source a dropdown, the options were all uppercase but in the review harness used lower case for IN and OR. This difference caused a failure in localization. This was caused by the Field value instance being defined in lowercase in PyCaption while the UI was treating the active value as an instance of pyCaption, leading to instances of both "in" and "IN" being present. This has been resolved by consolidating the field value to use a single case in the pega-eventprocessing ruleset.

SR-C97399 · Issue 439741

Button type added to allow grid expand in Edge

Resolved in Pega Version 8.3

When using an expand pane grid in a modal with the Edge browser, clicking on the expand icon using the enter key was throwing an error in new window. This was traced to an issue with a hidden non-auto-generated button in the pzModalHelp control not having a default type, and has been resolved by adding type="button" in the control so Edge will treat it as a submit button.

SR-C74652 · Issue 422901

Grid alignment and headers corrected for Opportunities screen in RTL locale

Resolved in Pega Version 8.3

When using the RTL locale, the Opportunity detail screen and search screen had grid alignment and header issues. This has been resolved by updating the py-portal-stages CSS attached to the enduser skin.

SR-C74650 · Issue 422907

Grid alignment and headers corrected for Opportunities screen in RTL locale

Resolved in Pega Version 8.3

When using the RTL locale, the Opportunity detail screen and search screen had grid alignment and header issues. This has been resolved by updating the py-portal-stages CSS attached to the enduser skin.

SR-C83615 · Issue 424945

Support added for hiding unwanted category reports

Resolved in Pega Version 8.3

After upgrade, a customization used to hide unwanted out-of-the-box category reports was not working. This was due to the pyServiceLevelPerformance and pxSimulations category rules not being included as part of the pyOOTBVisibleInBrowser 'when' rule that is specified for Display in the report browser 'when' setting. These two category rules - pxSimulations and pyServiceLevelPerformance - have now been modified to reference the 'when' rule pyOOTBVisibleInBrowser so categories may be hidden as desired.

INC-175707 · Issue 655348

Multi-level strategy gives correct rules during Batch run

Resolved in Pega Version 8.6.1

When using a nested page structure with multi-level strategies that loop through each page and process the customer, a customer with two linked customers A and B had the results of A overridden by B during Batch Processing while single case canvas testing showed the correct results. This was caused by the DSM clipboard page method of carrying the parent page info not supporting the re-use of pages, and has been resolved by adding an enhancement that will sanitize the strategy stage processor to ensure the correct page reference is used.

INC-163702 · Issue 634968

Path to image resource files updated for offline app

Resolved in Pega Version 8.6.1

When using the offline app, "resource missing " errors were seen for some image files. This has been resolved by overriding the images folder path in the userworkform with the correct path to the webwb folder.

SR-D3405 · Issue 439258

URL construction logic updated for Tracer

Resolved in Pega Version 8.3

When trying to trace a requestor from the requestor management landing page, a 400 bad request error was generated. Investigation showed that when forming the tracer URL, the pxRequestor.pxRequestorPathInfoInReal property was being appended to it. Because the property contained unencoded characters([), the request was not being processed. To resolve this, the URL construction logic has been changed to use pxThread.pxReqBaseURI.

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