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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D10100 · Issue 464283

Bulk actions filter works properly when additional filters are added

Resolved in Pega Version 8.3

The Bulk Actions filter was not working if other filters were used in conjunction with it. Investigation showed that when 'assigned to operator' was given a value, the values were fetched properly. When an additional condition was added, the section 'pyBulkProcessingSearchSection' activity called 'pzDefaultOperators' which then set the 'pyUserIdentifier' value to null, and no results were returned. As the activity already had a step to check if the .pyUsage!="Operator" and only then property-set, pyUserIdentifier = "", the subsequent step to set the pyUserIdentifier = "" and override the previous step has been removed.

SR-C84294 · Issue 422375

Pagination repaired for RD using alternate database

Resolved in Pega Version 8.3

On selecting "Use alternate DB" option available in Report defenition and fetching the results of the RD to a grid, the results were not being fetched from the alternate DB but were fetched from the Pega DB only. This was traced to the property pyUseAlternateDB being overridden in step30 of pxRetrieveReportData activity. This step is skipped if it's report viewer, so if the same report is invoked from report viewer iit worked properly. To resolve this issue, the system has been modified to skip the step30 not only for report viewer but also if Param.pyUseAlternateDB is empty.

SR-D6947 · Issue 446500

Email AttachmentPage updated to support use of Data-WorkAttach

Resolved in Pega Version 8.3

Attachments were not getting appended in the email sent by the Agent SendCorr. This was traced to a null Page that resulted if the attachment was of type custom Data-WorkAttach, and has been resolved by modifying the condition check on the objclass of AttachmentPage to change it from equalsIgnoreCase(Data-WorkAttach-File to startsWith(Data-Work-Attach-) .

SR-D13880 · Issue 483330

Support added for using WorkPage class for FieldValue evaluation

Resolved in Pega Version 8.3

The Instructions provided under the Assignment details section of an assignment shape were not evaluating the FieldValue for the work object's audit history entries unless the field value was defined only at @baseclass. This was due to WorkPage class not being considered while evaluating a FieldValue, and has been resolved by modifying the InstructionsLookup control to use work class instead of the hard coded @baseclass.

INC-174933 · Issue 651828

Special characters escaped for use in "is in List" lookups

Resolved in Pega Version 8.6.1

After creating a specific criterion on any proposition using a string property, the "Is In List" operator, and a customer list with one value containing a "$", clicking save or check in resulted in the exception error "Problem invoking function: pega_decisionengine_propositionfilterfua.pzPropositionFilterMethodBody--(PublicAPI,ClipboardPage) java.lang.IllegalArgumentException: Illegal group reference at java.util.regex.Matcher.appendReplacement(Matcher.java:857) ". This has been resolved by escaping regular expression control characters in string replacement, which will allow the use of characters such as the $ sign for "is in List" lookups.

SR-D392 · Issue 438871

Behavior reset for using getLocalizedValue with an input string containing parentheses

Resolved in Pega Version 8.3

After upgrade, the getLocalizedValue function was not returning any value if the input string contained parentheses. This was a difference in behavior caused by a missed use case when correcting another issue, and has been resolved by resetting the system to the previous behavior of getLocalizedValue returning a localized string in cases where a Field value/Rule message is present, or otherwise returning the exact input string.

SR-C96153 · Issue 433373

Repository Delete API updated for better use with cloud storage

Resolved in Pega Version 8.3

Previously, the Repository Delete API immediately checked if a file existed after attempting to delete it. When deleting files in S3, the file may not be immediately removed: due to S3's eventual consistency policy, the file could still exist at the time Pega was attempting to verify the deletion but be "deleted" according to Amazon. This caused a false alert that the file deletion was unsuccessful, leading to alert emails being sent and the Manifest file not being created, and in some cases generating an exception. To resolve this issue, the logic in Repository Delete that checked if file existed after attempting to delete it has been removed.

SR-D2229 · Issue 437545

Repository Delete API updated for better use with cloud storage

Resolved in Pega Version 8.3

Previously, the Repository Delete API immediately checked if a file existed after attempting to delete it. When deleting files in S3, the file may not be immediately removed: due to S3's eventual consistency policy, the file could still exist at the time Pega was attempting to verify the deletion but be "deleted" according to Amazon. This caused a false alert that the file deletion was unsuccessful, leading to alert emails being sent and the Manifest file not being created, and in some cases generating an exception. To resolve this issue, the logic in Repository Delete that checked if file existed after attempting to delete it has been removed.

SR-D20150 · Issue 491082

Added when check for Strategy and Event Strategy to preserve pagelist property

Resolved in Pega Version 8.3

When editing a test case that has been built from a strategy, clicking on the 'add properties' link in the side panel was not working. This was traced to the strategy rule being loaded each time while the data page is only loaded once per session, and has been resolved by adding a 'when' condition to the Strategy and Event Strategy rule that will check for the existence of an embedded page before the pagelist property which displays results is removed.

SR-D52144 · Issue 515671

When no active document is available on login, first document will be marked active

Resolved in Pega Version 8.1.8

After logging into the user portal, attempting to perform operations like (opening a case/work object, opening reports etc.) caused the browser request to spin or freeze. The only way to recover was to close and re-launch the browser window/session and re-login. This issue occurred when there was an active reportdefinition document before the browser/node crash in the tabless dynamic container(DC) portal. After recovery, the dynamic container did not recreate the report definition document but instead tried to activate the first document in the portal, which in this case was the default harness configured in the Dynamic Container. As it was not yet loaded, exceptions were thrown. To resolve this, when no active document is available, the first document will be marked as the active document.

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