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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D1386 · Issue 446261

Warning message visibility conditions updated for Records Editor

Resolved in Pega Version 8.3

The Report Definition Result screen was showing the message "Warning : We were unable to create columns to match the new properties added. This will cause performance problems when using this data type. Please click here to fix this." Along with the RD results screen, this particular warning message was also shown in the Records tab of the respective Datatype. Initially, the Records Editor was developed for Designer Studio and Express usage. When the delegation functionality was later given to portals, the 'when' condition for the warning message was not updated to restrict displaying it to portal users. This has been fixed by updating the pzManageRecords section to properly manage the visibility condition of the warning message.

INC-144597 · Issue 598307

Updated handling for MT query of pr_data_admin table

Resolved in Pega Version 8.4.4

When using a multi-tenant environment with Oracle, as the number of users in the environment increased, the number of queries of the pr_data_admin table "WHERE pyEnableAuthService" increased exponentially and causes system slowness. This was traced to missed handling for the @ character in the authentication service cache while requesting, and has been resolved by updating authservicecache.java.

INC-125900 · Issue 560788

ResolveFTCR flow Draft mode turned off

Resolved in Pega Version 8.4.2

When using the FastTrack Change Request functionality of Revision Manager 8.3 the submission was going to Pending packaging instead of Resolved-Completed with the error "flow is in draft mode; it cannot be executed". This was due to pxResolveFTCR flow having been checked in with Draft mode turned on, and has been corrected by turning Draft mode off.

INC-144555 · Issue 603071

Changelog cleanup added for de-optimized properties

Resolved in Pega Version 8.4.4

Unwanted optimization was automatically added to properties for the Application-Work-Casetype class created using the wizard in the App Studio. Attempts to remove the optimization did not work: the property advance tab was showing the optimized classes details even after deleting and recreating the property. When a property is optimized the system adds entries to pr_changelog for the list of classes it has optimized. When the property was deleted, the pr_changelog was not cleared. This was a missed usecase, and has been resolved by overriding the Cleanup activity at Rule-Obj-Property class to delete the pr_changelog entry associated with that if it is present.

SR-D6265 · Issue 477258

Cursor action corrected for pyRecents section refresh condition

Resolved in Pega Version 8.3

If a “Layout Group” was used to add content in the left panel of the User Portals, the inclusion of the out-of-the-box pyRecents section with the standard refresh condition resulted in incorrect cursor behavior when selecting landing page options, displaying the content in a tab while the cursor in the left hand panel jumped up or down one position. Investigation showed that the index in the bar menu was wrongly set in sessionstorage when separators were present, and the issue has been resolved by updating the setstate and maintainstate methods to not consider the menu-separator in calculating the index.

SR-D95353 · Issue 557043

Null check and enhanced logging added to Update Existing Application

Resolved in Pega Version 8.4.2

While performing "Update Existing Application" step as part of post upgrade activities, errors were seen about hidden or circumstanced rules relating to "prprivate-exec.jar:?". Investigation indicated that rulesets were being iterated and compared, but it was not clear which ruleset might be causing the issue. The root cause was code that used an integer type in the comparison, leading to a null pointer error when it was null. To resolve this, a check has been added that will assign a value of 0 if the value is null in the comparison, and infoForced logging will be used to tell what caused the null.

SR-C94549 · Issue 438432

Secure RESTful implementation for Websphere Liberty added

Resolved in Pega Version 8.3

Mbean server connection errors were seen when trying to configure remote SMA in Websphere Liberty 18.0. The local mode worked as expected. Investigation showed that some needed IBM classes and jars were not present because Websphere Liberty does not ship with the same Java Libraries as traditional Websphere, causing a ClassNotFoundException when attempting to use the admin client Java APIs needed to connect to remote nodes. To resolve this, a secure RESTful implementation for Websphere Liberty has been added. Additional configuration is required on the target nodes, prweb in order to use this RESTful API: see the following IBM documenation: https://www.ibm.com/support/knowledgecenter/en/SS7K4U_liberty/com.ibm.websphere.wlp.zseries.doc/ae/twlp_admin_restconnector.html The above configuration will only work with the new prsystmgmt WAR provided as part of this fix.

SR-C81185 · Issue 427994

Accessibility enabled Layout group tabs browsing corrected

Resolved in Pega Version 8.3

When using Layout group (Tab) or a Tabbed Layout for viewing client information in Tabs with Accessibility enabled, the system was reading each tab and its content but then focus was returning to the browser and tracing through all elements before moving on to the next tab. This was traced to an incorrect tabindex setting in the pzpega_ui_template_layout_header file, and has been fixed.

SR-D653 · Issue 437120

Accessibility enabled Layout group tabs browsing corrected

Resolved in Pega Version 8.3

When using Layout group (Tab) or a Tabbed Layout for viewing client information in Tabs with Accessibility enabled, the system was reading each tab and its content but then focus was returning to the browser and tracing through all elements before moving on to the next tab. This was traced to an incorrect tabindex setting in the pzpega_ui_template_layout_header file, and has been fixed.

SR-D211 · Issue 481391

Case Assignment issue lock corrected

Resolved in Pega Version 8.3

After upgrade, an intermittent error was seen when browsing the screen flows of a child case type application, indicating "Users have lost the ability to make this change because a change elsewhere has taken precedence over the change you made here. Please click on the assignment again to continue". This was traced to a change made to address an issue with the Opener not properly honoring the aUnlockOnCommit flag that was passed in via the openIfStale() API: in a very specific use case following that change, the system would unlock work objects during openIfStale when it should not. This has been corrected.

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