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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D10100 · Issue 464283

Bulk actions filter works properly when additional filters are added

Resolved in Pega Version 8.3

The Bulk Actions filter was not working if other filters were used in conjunction with it. Investigation showed that when 'assigned to operator' was given a value, the values were fetched properly. When an additional condition was added, the section 'pyBulkProcessingSearchSection' activity called 'pzDefaultOperators' which then set the 'pyUserIdentifier' value to null, and no results were returned. As the activity already had a step to check if the .pyUsage!="Operator" and only then property-set, pyUserIdentifier = "", the subsequent step to set the pyUserIdentifier = "" and override the previous step has been removed.

SR-C84294 · Issue 422375

Pagination repaired for RD using alternate database

Resolved in Pega Version 8.3

On selecting "Use alternate DB" option available in Report defenition and fetching the results of the RD to a grid, the results were not being fetched from the alternate DB but were fetched from the Pega DB only. This was traced to the property pyUseAlternateDB being overridden in step30 of pxRetrieveReportData activity. This step is skipped if it's report viewer, so if the same report is invoked from report viewer iit worked properly. To resolve this issue, the system has been modified to skip the step30 not only for report viewer but also if Param.pyUseAlternateDB is empty.

SR-D6947 · Issue 446500

Email AttachmentPage updated to support use of Data-WorkAttach

Resolved in Pega Version 8.3

Attachments were not getting appended in the email sent by the Agent SendCorr. This was traced to a null Page that resulted if the attachment was of type custom Data-WorkAttach, and has been resolved by modifying the condition check on the objclass of AttachmentPage to change it from equalsIgnoreCase(Data-WorkAttach-File to startsWith(Data-Work-Attach-) .

SR-D13880 · Issue 483330

Support added for using WorkPage class for FieldValue evaluation

Resolved in Pega Version 8.3

The Instructions provided under the Assignment details section of an assignment shape were not evaluating the FieldValue for the work object's audit history entries unless the field value was defined only at @baseclass. This was due to WorkPage class not being considered while evaluating a FieldValue, and has been resolved by modifying the InstructionsLookup control to use work class instead of the hard coded @baseclass.

INC-168253 · Issue 652547

Documentation updated for using Connect MQ with clustered queues

Resolved in Pega Version 8.7

After update to Pega Platform v8.6, an issue was seen with Connect MQ rules that used an alias queue. The support documentation has been revised to outline the necessary steps for updating an application to perform as expected. In the Pega-IntegrationEngine ruleset, create the following dynamic system settings and their default values: "mq/pmo" = 0 "mq/gmo" = 0 "mq/oo_request" = 1040 "mq/oo_response" = 16 For more information, dynamic system setting support articles are available.

INC-182959 · Issue 668737

SQL queries modified to use qualified table references

Resolved in Pega Version 8.7

Portal launch in the development environment was taking an excessive amount of time, as were some standard reports. The PurgeAssemplyDatabaseCache agent activity also generated an error regarding "(internal.cache.RAPurge) ERROR - Purge, unexpected error in removeOldAppCentricCacheData". These issues were traced to SQL queries that contained pr_sys_app_hierarchy_flat without a schema qualifier, and have been resolved by changing to class qualified table references.

INC-185760 · Issue 668742

SQL queries modified to use qualified table references

Resolved in Pega Version 8.7

Portal launch in the development environment was taking an excessive amount of time, as were some standard reports. The PurgeAssemplyDatabaseCache agent activity also generated an error regarding "(internal.cache.RAPurge) ERROR - Purge, unexpected error in removeOldAppCentricCacheData". These issues were traced to SQL queries that contained pr_sys_app_hierarchy_flat without a schema qualifier, and have been resolved by changing to class qualified table references.

INC-174933 · Issue 651829

Special characters escaped for use in "is in List" lookups

Resolved in Pega Version 8.7

After creating a specific criterion on any proposition using a string property, the "Is In List" operator, and a customer list with one value containing a "$", clicking save or check in resulted in the exception error "Problem invoking function: pega_decisionengine_propositionfilterfua.pzPropositionFilterMethodBody--(PublicAPI,ClipboardPage) java.lang.IllegalArgumentException: Illegal group reference at java.util.regex.Matcher.appendReplacement(Matcher.java:857) ". This has been resolved by escaping regular expression control characters in string replacement, which will allow the use of characters such as the $ sign for "is in List" lookups.

INC-190130 · Issue 678541

Help information updated for using Elastic Search with Report Definition

Resolved in Pega Version 8.7

The support article "Configuring a report definition to run against an Elasticsearch index" has been updated to clarify that the search can pass multiple values with a space in pySearchString as it does OR operation on all the fields, and that filters in the report definition will be used when executing the report directly or when calling the report in the pxRetrieveSearchData activity. https://community.pega.com/knowledgebase/articles/system-administration/85/configuring-report-definition-run-against-elasticsearch-index

SR-D392 · Issue 438871

Behavior reset for using getLocalizedValue with an input string containing parentheses

Resolved in Pega Version 8.3

After upgrade, the getLocalizedValue function was not returning any value if the input string contained parentheses. This was a difference in behavior caused by a missed use case when correcting another issue, and has been resolved by resetting the system to the previous behavior of getLocalizedValue returning a localized string in cases where a Field value/Rule message is present, or otherwise returning the exact input string.

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