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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-C67397 · Issue 421638

Added check for missing rule data when using abstract class in CSS

Resolved in Pega Version 8.2.1

Including CSS optimization with abstract class in the Advanced tab of the 'Add Optimization' Screen resulted in a Null pointer exception error. This has been resolved by adding a check for missing data from a rule to make the system more resilient in its handling of a corrupt flow-action clipboard page.

INC-125095 · Issue 560831

SAML authreqcontext duplicate key exception logging changed to debug

Resolved in Pega Version 8.4.2

As part of work done to improve the performance of the pr_data_saml_authreqcontext table during the SAML flow, the duplicate key exception handing was creating a large number of unique constraint log messages while saving sessionInfo to the database during SAML authentication if ADFS was used because the ADFS provider session Info is always blank. This has been resolved by changing the log statement in the duplicate key exception handling to debug.

SR-D95501 · Issue 557684

Updated jar supporting SAML login to work with JRE11

Resolved in Pega Version 8.4.2

SO authentication was failing with the exception "Caused by: java.lang.NoClassDefFoundError: Could not initialize class org.apache.commons.ssl.TrustMaterial". That class was packaged with Pega via the not-yet-commons-ssl.jar which is no longer being developed and only works with JRE8. This has been resolved by updating the package to the new not-going-to-be-commons-ssl.jar which has been evaluated for all supported JRE versions.

SR-C80372 · Issue 425075

Oniine help files updated to more completely reflect SAML Authentication Rule Form fields

Resolved in Pega Version 8.2.1

The online help files have been updated to reflect that the SAML Authentication Rule form has various fields including Entity Identification, Login Location, Logout protocol binding, and Artifact Resolution Service Location that support GRS syntax (=D_myDataPage). When configuring SAML it is also required to update WebSSO Service Package to point to the Access Group as the Application Access Group. https://community.pega.com/sites/default/files/help_v74/procomhelpmain.htm#concepts/concepts2/globalresourcesettingfields.htm

INC-168837 · Issue 646972

CSRF token updated for use with OKTA login

Resolved in Pega Version 8.7

An issue seen while connecting via OKTA has been resolved by updating the CSRF token validation for use with IDP initiated SSO login.

INC-119754 · Issue 561523

Corrected 'when' rule context for GetCaseDetails

Resolved in Pega Version 8.4.2

The Pega REST API Get Method /cases{CaseID} failed if the Child Case was set with Manual instantiation using a 'when' rule. This was traced to the 'when' rule being resolved using @baseclass instead of the class of the case type, and has been resolved by updating the pzGetCaseDetails activity to evaluate the 'when' rule on the case page.

INC-192464 · Issue 681751

PackageComponent updated for use with repositories

Resolved in Pega Version 8.7

Exporting a zip file created by the Component wizard to a repository resulted in an error, however the same process worked as expected when the zip file was created by the Product wizard. Investigation showed that pxPackageComponent was not kept up to date with new metadata requirements for Artifactory export. This has been resolved by modifying pxPackageComponent step 7 to set Param.ArtifactType to "component" and Param.ArtifactName to [component name]_[component version]. A privilege check has also been added to zipMoveExport.

INC-128164 · Issue 567430

Resolved CommitError when trying to send email

Resolved in Pega Version 8.4.2

An error related to email was intermittently encountered while working on a case. This was traced to a local setting for Rule-ObJ class that set a read-only privilege, which appeared to have conflicted with the expected permissions around email template saving. This was an unexpected use case, and has been resolved.

INC-196414 · Issue 684238

OAuth token refreshed when revoked on source

Resolved in Pega Version 8.7

When an OAuth token was used to authorize the APIs in the system, revoking the token at the source, i.e. from the Service side, did not automatically refresh the token and a logoff/logon was required before a fresh token was generated. This has been resolved by adding an update to explicitly purge revoked tokens.

INC-178417 · Issue 670114

Flag reset added for grid with 'Expand When'

Resolved in Pega Version 8.7

A grid using an 'Expand When' condition worked as expected when the condition was true, but once expanded the grid did not collapse if the expand condition was changed to false even if a section/harness refresh was performed. This has been resolved by adding an update which will reset the flag when the result of 'Expand When' is false.

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