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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-201981 · Issue 697633

Added check for StageHistory page

Resolved in Pega Version 8.7.1

After update, the pyDisplayStages section was not visible in pyCaseMainInner due to the 'when' condition pxHasStages not being satisfied. This was traced to a customization for the pyStartCase flow in one of the case types which resulted in a blank pxStageHistory page being set under pyWorkPage, and has been resolved by adding a 'when' condition to check whether pxStageHistory page exists so the step will only execute if the pxStageHistory page is present.

INC-153415 · Issue 616709

On click outside grid record will be saved

Resolved in Pega Version 8.5.3

When a record was added by copying a previous record, the new record was not saved if there was a click outside the grid. This has been resolved.

INC-150854 · Issue 608368

Logic optimization disabled in offers

Resolved in Pega Version 8.5.2

Offers that should not be eligible to customers were passing through even though the offer was narrowed down to using “OR” conditions in the Engagement policies. This was traced to the logic optimization ignoring precedence, and has been resolved by disabling the optimization.

INC-161430 · Issue 627721

Accessibility Component/Widget role added to pyCaseErrorSection

Resolved in Pega Version 8.5.3

Page level errors were not accessible due to the error section being wrapped inside a dynamic layout whose contents were not readable. This has been resolved by updating dynamic layouts to use the correct accessibility roles.

INC-
184212 · Issue 677287

Updated AgentName handling for QueueItemID

Resolved in Pega Version 8.7.1

A report was showing as scheduled but no mail was received when it was supposed to run. Investigation showed this was due to the reports being corrupted, leading to the flow skipping the necessary Queue-For-Agent method. While there was a workaround of doing a "Save As" to create a new version of the report, this has been addressed by setting the agentName before saving to the database to handle missing agentName cases and ensure pyAgentname is always populated when pzQueueItemID is not empty.

INC-133214 · Issue 590379

Deployment Manager rollback works for directed inheritance

Resolved in Pega Version 8.5.2

Rollback was not working correctly in Deployment Manager for history classes using directed inheritance. This was traced to a redundant check in AbstractHistoryPageKeeper that enforced the history pages pattern inherited from one of the base history classes, and this has now been removed.

SR-C83050 · Issue 422977

IE width calculation fixed for imported built-on with dymanic layout

Resolved in Pega Version 8.2.1

After upgrade, the Built On input for the application screen in Designer Studio was not rendering in the IE11 browser if dynamic layout was used. This was caused by a browser-specific issue with width calculation for pzDefinition, and code has been added to handle this issue.

INC-196002 · Issue 684939

Handling added for undefined GadgetOffsetState in Mashup modal windows

Resolved in Pega Version 8.7.1

Following an update, the system was hanging after launching Mashup and submitting from modal window. Investigation showed that in this mashup scenario, when the modal dialog was rendered on click of a button the globally-defined pega.Mashup.GadgetOffsetState object was passed as undefined to the pega.u.d.registerModalListener API due to pega.Mashup getting reset elsewhere in the process. To resolve this, handling has been added for a modal dialog in mashup scenarios when pega.Mashup.GadgetOffsetState is undefined.

INC-150054 · Issue 607387

Drilldown works for display of all locks

Resolved in Pega Version 8.5.2

In Developer studio, drilling down from the summary count of all locks to see the actual cases locked gave a generic error screen. This was a missed drilldown use case for List Views during security updates, and has been resolved.

INC-135015 · Issue 591981

Handling added for overriding questions rules

Resolved in Pega Version 8.5.2

After overriding questions rules and then upgrading/validating Question Groups, questions were not shown. It was necessary to manually edit, save, and refresh for the questions to appear, affecting mainly Rule-PegaQ-QuestionGroup rules. This was traced to missing handling for this usecase. The commit was added in Revalidate and Save, which was committing different data because the upgraded data was not copied back to step page being used. Due to this, the commit in BulkValidateSave was overriding the changes done in the pzUpgradeSurveyInstance activity, and the survey upgrade was failing. To support this use, Page-Copy has been added to pzUpgradeSurveyInstance after the pzSaveSurveyInstance call step to copy the updated data to the step page which will later be committed by BulkValidateSave during revalidate and save.

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