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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-157974 · Issue 621965

Summary Report collapsible sections made accessible

Resolved in Pega Version 8.5.3

In order to improve accessibility, the rules 'RRDataSummaryGeneration' and 'pzDisplayGroupNodeVertical' have been updated so the clickable expand icons in summary reports will append the value of the current group when setting the text "Click to expand or collapse". This will allow JAWS to uniquely identify exactly what will be expanded or collapsed.

INC-159332 · Issue 629619

Logic updated for finding 'Last' in Interaction History

Resolved in Pega Version 8.5.3

The 'LastReponseDate' and 'LastInteractionId' in the Interaction History summary data set were null. Investigation showed that reusing the ESM component in the aggregation dataset caused any assumptions made during the optimization of ESM to not be true anymore. To resolve this, the logic of the Last aggregation has been modified to not rely on a Last event which might not be stored in-state (such as optimization), but rather to use the list of events which is always stored.

SR-C79482 · Issue 424536

DSS added to allow custom timeout for BIX query

Resolved in Pega Version 8.2.1

The BIX query to retrieve the blob column was taking up to 60 seconds for large volume, causing timeouts. Previously, the extract defaulted to using repost pzSample which is internal/final and has a default timeout of 30 seconds. In order to avoid timeouts, the new DSS "BIX/selectQueryTimeout" has been added to allow setting a custom value. Further refinements will be made for multi-tenant environments in a future release.

INC-143865 · Issue 602196

Handling added for empty back link in BLOB

Resolved in Pega Version 8.5.2

A DirectStreamContainerV7 Exception (BLOB Corruption) was seen when opening a work object that expanded a certain property. This was traced to an empty back link present in the BLOB: during deserialization, the exception was thrown while trying to parse that empty back link. To resolved this, an update has been made which will parse the empty back link information properly.

INC-133093 · Issue 579968

Added null checks for RAP extraction

Resolved in Pega Version 8.5.2

After creating a RAP file that Included the History class and adding a List Viewer to filter the instances, no instances were added into the RAP file when trying to preview the product rule. Investigation showed there was a null pointer exception that occurred while acquiring the content page from the clipboard, and null checks have been added to resolve this issue.

INC-135065 · Issue 598717

Added Database query optimization and cache invalidation logging

Resolved in Pega Version 8.5.3

Web nodes were going down during deployment due to failed health checks. This was traced to queries firing even when there was no rule change, and was due to unnecessary cache invalidations. An update has been made which will optimize and analyze declarative database queries and capture diagnostic details on any invalidation of the declarative reference information cache.

INC-182245 · Issue 664456

Updated dedicated index reindexing check

Resolved in Pega Version 8.7.1

Attempts to reindex were not successful after a dedicated index failed with the error "Not enough active shards for index work to meet write consistency of quorum". This has been resolved by updating the system to validate the cluster state for the dedicated index name instead of the work index name when performing a dedicated index Reindex.

INC-151185 · Issue 618730

OptimizeForLargeResults flag set in BasicListSpecification to avoid OOM

Resolved in Pega Version 8.5.3

As soon as dedicated indexing started for a data type, the JVM heap occupation went beyond 99 and eventually caused a system crash due to an out of memory error. This was traced to the use of the BasicListSpecification API for retrieving results from the database always having the autocommit mode on, which loaded all instances for indexing into memory and interfered with PostgreSQL's cursors (query encapsulation). This has been resolved by adding an OptimizeForLargeResults flag that will be set to on in the BasicListSpecification activity before fetching the keys from the database.

INC-158874 · Issue 625385

Zero value parameter handling added to Trend Reporting

Resolved in Pega Version 8.5.3

After converting the Summary Views to a Report Definition, the Chart reporting functionality was not working in the Report Definition drill-down reports; whole records present were being fetched instead of only the graph chart count. Investigation showed that one of the parameters in the FilterBy was missing, and that pxSLAAgeTimeliness used 0 instead of null, causing the system to consider all records. This has been resolved by modifying the pega_report_Summary.js file and the pxSLAAgeTimeliness FunctionAlias to handle the 0 value and ensure all parameters are present.

INC-144522 · Issue 612323

Portal primarythread copied to workprocessing thread to establish proper class

Resolved in Pega Version 8.5.3

Attempting to add a new item/row in a table configured in a modal dialog in the home page of the Cosmos portal was not working, and the error "Section 'TestSection' execution error on page 'pyWorkPage' of class 'CosmosApp-Work-TestCaseType'. : For input string: "" appeared. This was a missed use case for pyPortalHarness, and was caused by the primarypage not getting copied to the workprocessing thread which led to some actions failing as classless. This has been resolved.

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