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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-142589 · Issue 595491

Corrected tooltip evaluation for multiselect

Resolved in Pega Version 8.5.2

After adding help text for a multiselect help icon with overlay on hover field, the value was not being sourced. Changing to a different type of help text or control type worked as expected. This was due to an error in case sensitivity, using pyToolTip when it should have been pyTooltip, and has been corrected.

SR-C94950 · Issue 433176

Rule lock is released after alternate approved operator rejects it

Resolved in Pega Version 8.1.4

When using the rule check-in approval process, if a rule check-in candidate was rejected by an approved operator other than the one who checked it in, the lock on the original rule was not released. This has been corrected so the lock is released after the rule is rejected in the case worker portal.

INC-179769 · Issue 671024

Document generation new line formatting made consistent

Resolved in Pega Version 8.7

The GenerateWordDocument API and Generate Document shape were not adding new line to a Word document even when Text Area format was used. This was traced to a difference in document generation which varied between adding \n and adding \r\n for new line, causing inconsistent behavior, and has been resolved.

INC-196415 · Issue 686313

Performance improvements for revalidate and save

Resolved in Pega Version 8.7

In order to improve performance when working with very large numbers of class definitions, an update has been made to optimize the revalidate and save process by avoiding looking up all classes on the system instead using ClassDefinition for existence and checking ancestor data to ensure class is a Rule- or Data- descendant.

INC-184311 · Issue 667270

Time value handling updated for IW locale

Resolved in Pega Version 8.7

The error -"0undefined/0undefinedundefinedundefinedundefinedundefined is not valid time of day value" appeared when using the 'IW' operator locale and the time field was changed. This was traced to a missed condition check for the IW locale while preparing the selected time value from the dateTimeFormatString, and has been resolved.

INC-184443 · Issue 668437

Time value handling updated for IW locale

Resolved in Pega Version 8.7

The error -"0undefined/0undefinedundefinedundefinedundefinedundefined is not valid time of day value" appeared when using the 'IW' operator locale and the time field was changed. This was traced to a missed condition check for the IW locale while preparing the selected time value from the dateTimeFormatString, and has been resolved.

INC-128279 · Issue 591378

Layout Group tab alignment correctly shown in Microsoft Internet Explorer

Resolved in Pega Version 8.5.2

Even though the responsive breakpoint for a layout group was disabled, the tabs were getting changed to Menus in Microsoft Internet Explorer. This was traced to Tab-overflow being triggered in very small viewports when using Internet Explorer 11, and has been resolved by adding dom manipulations for all layout groups.

INC-196452 · Issue 687462

Handling added for special characters in dataflow and mbean name

Resolved in Pega Version 8.7

Exception errors from deleted email listeners were seen after server start-up. Investigation showed that when a dataflow stage name had a special character and that name was then used in the mbean name, it was failing to register. This has been resolved by escaping JMX key values if they contain special characters.

INC-199192 · Issue 689038

Check added to ensure StepPage generation for Top keyword

Resolved in Pega Version 8.6.4

A ClassCastException was thrown when top page is used, indicating "com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl cannot be cast to com.pega.pegarules.pub.clipboard.ClipboardPage". This has been resolved by adding a check which will generate a myStepPage for Keyword "Top" as necessary.

INC-194564 · Issue 699259

Cancel button shown as expected in modal dialog on Mobile

Resolved in Pega Version 8.6.4

A modal dialog in a mobile app used to show all the phone numbers of a customer did not display a Cancel (close) button after update even though the cancel button was defined on the underlying PhoneNumbers section. This has been resolved by adding a check to assess if the button is visible when calculating modal height.

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