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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-132176 · Issue 588809

Cache cleared before PDF generation to ensure proper fonts

Resolved in Pega Version 8.5.2

The font File OCRAEXT.ttf added at location "/usr/local/tomcat/fonts" was not being picked when the PDF was generated via an agent execution. When the same activity was run manually, the font issue was sporadic. Investigation showed that when multiple apps use the same props directory but different fonts directories, the handling would sometimes cause one app to use another app's props file with the result of the improper fonts mapping. To resolve this, an update has been made to clear the cache before PDF generation starts to ensure the library reads the proper fonts.

INC-132219 · Issue 580266

Values with accent characters are sorted properly

Resolved in Pega Version 8.5.2

Table Layout column values using a pagelist were not sorted properly when the data contained French accent characters. This has been resolved.

INC-144102 · Issue 605882

Values with accent characters are sorted properly

Resolved in Pega Version 8.5.2

Table Layout column values using a pagelist were not sorted properly when the data contained French accent characters. This has been resolved.

INC-192769 · Issue 683001

Removed incorrect role from accessible filter logic

Resolved in Pega Version 8.7

When using JAWS, tabbing out from Close(X) and setting focus on the "filter by" section resulted in JAWS reading out "use arrows to move". This was not an available action, and has been resolved by removing role="listitem" from the RRFilters_logic.

INC-159244 · Issue 627863

Bulk actions check in preserves declare expression legacy setting

Resolved in Pega Version 8.7

When a declare expression was saved in legacy mode with "Whenever used" selected in change tracking, performing a bulk check-in of the rule caused the expression to default to the new forward chaining method. This did not occur when using a direct check-in. Investigation showed this was caused by the check-in page holding a legacy value before the step execution, and has been resolved by adding a pre-save activity before the validation activity that will restore the .pyIsLegacy value from .pyExpressionTypeSelector, if set.

INC-208424 · Issue 707614

Custom header character encoding for Subject added

Resolved in Pega Version 8.7.2

Case correspondence that contained a Subject with accent characters such as "Invitation à être" was being rejected by MailJet on the basis of encoding issues on the "Thread-Topic" when using custom headers. The error "BAD HEADER SECTION, Non-encoded non-ASCII data (and not UTF-8)" was generated. This was traced to the Send Email Smart Shape handling when using custom headers, and has been resolved by encoding the Subject before appending it to the Thread-topic header while adding custom headers.

INC-174020 · Issue 650891

Performance improved for Directed Web Access (DWA)

Resolved in Pega Version 8.7

Slowness when using a Directed Web Access (DWA) link has been resolved by refining the code of the PZPEGA_UI_DOC_EVENTSCONDITIONSCHAINING script to improve performance.

INC-199469 · Issue 707515

PDF margins made available as parameters

Resolved in Pega Version 8.7.2

After update, margins were different in exported PDFs. This was due to upgraded jar files: PD4ML v3 used setPageInsets(new Insets(top, left, bottom, right)) , but the v4 jar uses setPageMargins(new PageMargins(left, top, right, bottom)) . Because the order of values (20, 10, 10, 10) were not changed this produced a different result. To resolve this, PD4ML margins are now available to be set as parameters: Param.pyMarginLeft, default value 20 Param.pyMarginTop, default value 10 Param.pyMarginRight, default value 10 Param.pyMarginBottom, default value 10 When standard activities like HTMLToPDF / pyViewAsPDF / pyAttachAsPDF are used, add a Property-Set step before calling the activity to add the necessary margin parameters. When CreatePDF smart shape is used, set the parameters via the connector of the CreatePDF.

INC-136768 · Issue 588450

Question Wizard import will downcase answer types to match system requirements

Resolved in Pega Version 8.5.2

The Question Upload wizard would not create a File type question while using a survey template. The template has a column Answer mode in which accepts an input of the type of answer expected, but in this use case "File" was given instead of "file", resulting in the question being created using the default values. To resolve this, during the import process when the system parses the file and gets the contents from the data using the pzSetdefaultValuesforQuestions DT, mode values will be explicitly set to lowercase.

INC-204349 · Issue 704562

Updated check for portal name with search

Resolved in Pega Version 8.7.2

After update, using search from a Cosmos portal landing page launched the results in a new tab, and the logoff menu did not show which portal was being used. This has been resolved by updating the 'when' rule to check if pxThread.pxPortal contains the portal name rather that testing for equality.

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