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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-C87665 · Issue 424612

CPU time will be fetched from MBeanServer instead of the JRE application to provide consistency

Resolved in Pega Version 8.1.4

The value of CPU time in the Enterprise health metrics was being given in nanoseconds instead of seconds after the IBM JRE version was upgraded by applying Websphere Application Server patches. The CPUTimer is a platform class which has logic specific to different JRE vendors; in order to provide consistent results regardless of which JRE is used, the system has been updated to always fetch the values from the MBeanServer.

SR-C88776 · Issue 428380

Added check for blank Value List Property referenced in Dropdown Control

Resolved in Pega Version 8.1.4

When a value list property was referred in the Dropdown control, the dropdown was shown as empty. This was traced to a property of type value list / value group, ClipboardProperty.getName() api returning as empty. To resolve this, a check has been added to ensure the value is populated with the correct property name if it is blank.

INC-177312 · Issue 692111

Added handling for FieldValue issue during Excel export

Resolved in Pega Version 8.6.4

After upgrade from Pega 7 to Pega 8, the export to Excel function for business-rules kept and maintained via Decision-Tables created a file that Excel could not open. This was traced to a function call in the Results tab and the Return Actions in the decision table which caused an issue with the generated Excel to be used for editing. To resolve this, any allowed values will have quotation marks removed before the vales are passed to the export.

INC-211208 · Issue 709646

Added fallback handling for missing Google Maps marker value

Resolved in Pega Version 8.6.4

The Google maps location position control was not showing the marker if the marker source was a Property. No issues were seen if a data page was used as the marker source. This was due to the pega.util.Dom.getElementsByName(markerPropertyHandle) being returned as null. Since the property value was not found in DOM, the latitude and longitude values were not resolved for the marker object. This has been resolved by relying on the markerPropertyValue as a fallback in case the property bound to the marker is not part of the DOM.

INC-214160 · Issue 709281

Access group context handling updated for Mobile

Resolved in Pega Version 8.6.4

After update, a new mobile application for a specific access group was not applying the correct access group for an operator with multiple access groups but instead used the default access group. This has been resolved by moving the logic responsible for switching access groups for Pega Mobile Client from the Authorization.getInitialAccessGroup class to the SessionAccessgroupInfo class to ensure Authorization/SessionAuthorization gets the information about the default access group for the current context.

SR-C80948 · Issue 421766

ProfileLink control updated to resolve opening issue

Resolved in Pega Version 8.1.4

The profile was not opening when the Operator Profile link was clicked. This was traced to certain functions having been moved to javascript files that were not included by default in the ProfileLink control. To correct this, the control has been modified to include the needed javascript files and the appropriate references have been updated to match.

SR-C86213 · Issue 424585

Corrected PRAuth URL handling for sessions on restarted nodes

Resolved in Pega Version 8.1.4

If a user session was in progress and the node restarted, attempting to refresh the session when the node came back up was not working. Launching a new browser session cleared the problem. A trace showed that the Authentication Selector screen was not loading because the PRAuth URL redirection was going into an infinite loop, and this has been corrected.

INC-183960 · Issue 675870

Condition check added to trigger search update

Resolved in Pega Version 8.6.4

Following work done to update deleting attachments for cases created through an email bot, search indexing was not updating automatically and a manual re-index was needed to allow the global search to work. This has been resolved with the addition of a condition check which will update the case when there is a delete operation done on the link page.

SR-C79482 · Issue 424537

DSS added to allow custom timeout for BIX query

Resolved in Pega Version 8.1.4

The BIX query to retrieve the blob column was taking up to 60 seconds for large volume, causing timeouts. Previously, the extract defaulted to using repost pzSample which is internal/final and has a default timeout of 30 seconds. In order to avoid timeouts, the new DSS "BIX/selectQueryTimeout" has been added to allow setting a custom value. Further refinements will be made for multi-tenant environments in a future release.

INC-210639 · Issue 705347

Query limit removed from Scenario Planner

Resolved in Pega Version 8.6.4

Scenario Planner was not correctly finding or opening some Audience Simulations. Investigation showed that when there are 500+ completed data flows, the system was failing to load next 500 records from pegadata.pr_data_decision_ddf_runtime. This has been resolved by removing the query limits, and additional debug logging has been added.

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