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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-205453 · Issue 706568

Pega Keystore supported for hotfix signature verification

Resolved in Pega Version 8.6.4

In order to support custom trust managers which require an alternate method for supplying the root certificate via a platform trust store, an enhancement has been added to allow Pega Keystore to be used as a hotfix verification source. Detailed information on this can be found in https://docs.pega.com/keeping-current-pega/87/verifying-hotfix-authenticity-using-pega-keystore

INC-204998 · Issue 705630

Data page definition reload made more robust

Resolved in Pega Version 8.6.4

The data page was intermittently being removed from the cache. This was traced to the use of a thread from ThreadContainer to reload the data page definition: a null thread could be returned if the request came from a master agent, which would then cause the definition reload to fail. This has been resolved by updating the system to use the current thread in context to reload the data page definition.

INC-211599 · Issue 708542

Data page definition reload made more robust

Resolved in Pega Version 8.6.4

The data page was intermittently being removed from the cache. This was traced to the use of a thread from ThreadContainer to reload the data page definition: a null thread could be returned if the request came from a master agent, which would then cause the definition reload to fail. This has been resolved by updating the system to use the current thread in context to reload the data page definition.

SR-C83899 · Issue 421069

Alternate RD added for sub class union that will skip blob open

Resolved in Pega Version 8.1.4

The screen load was taking 4 seconds or more to load when a parent case had 500+ child cases, leading to timeouts and issues with case processing. This was caused by the system performing a database open of all the child work items for building the tree: because different child items are mapped to different work tables, a single RD would not suffice for fetching all child items. This meant a work record was opened and child inskeys grouped into different groups based on table mappings, then the RD was called multiple times to fetch the details. To resolve this and avoid blob open, a report definition that performs a union on all sub classes has now been put in place. Execution is based on a parameter to avoid any backward compatibility issues. This is used by overriding the 'pyPopulateCaseContentsWrapperExtension' data transform and setting param.useOptimizedQuery to 'true' to override the database open.

SR-C83468 · Issue 424951

Legacy multipart upload support added for very large hotfix catalogs

Resolved in Pega Version 8.1.4

After a package containing 100+ hotfixes was installed, the fixes were not visible in the Hotfix Manager page even though the database status showed them as "Installed". Investigation showed that performing a system scan on the catalog upload was resulting in thread dumps while decoding the request URL due to the control used for catalog upload posting the entire content in form data rather than sending a multi-part request. To unblock this use case for catalogs with huge data, the system has been updated to perform a legacy upload where a form submit is used with content-type as "multipart/form-data" rather than sending the entire data in the request header.

SR-C87986 · Issue 428573

Resize handle correctly changed for RTL locale

Resolved in Pega Version 8.1.4

When the locale was set to RTL, dragging sections to the left caused a resize and dragging sections to the right moved them to the left. This has been resolved by ensuring the resizable handle for workarea is correctly changed when the locale is RTL.

SR-C86126 · Issue 423259

CSV import for delete date values will be formatted before row processing

Resolved in Pega Version 8.1.4

In order to support using CSV import for delete purposes, date/time class keys will be formatted before processing the row.

INC-180246 · Issue 664947

Support for apostrophe added to keyword tokenization

Resolved in Pega Version 8.6.4

A keyword containing an apostrophe was not detected properly in Text extraction model. This has been resolved by updating the annotator used in the tokenization.

SR-C84643 · Issue 423856

Logs now support RandomAccessFileAppender

Resolved in Pega Version 8.1.4

Support has been added to the LogFileDownload and LogViewer HTML final rules for using RandomAccessFileAppender. This is in addition to the existing support for RollingRandomAccessFileAppender and RollingFileAppender.

SR-C74642 · Issue 424007

Data page reference properties will not be resolved if hidden

Resolved in Pega Version 8.1.4

In order to improve code efficiency, in conditions where a text input field configured with a 'When' visibility condition references a property which is present in a data page, the system will skip the process of resolving the property name if the 'When' rule is evaluated as false.

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