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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-195519 · Issue 698498

Support added for using CFW when Pega server is unavailable

Resolved in Pega Version 8.6.4

Data synchronization changes have been added to allow Client for Windows to work in offline mode without an AppCache manifest.

SR-C89541 · Issue 430730

Case Manager email correspondence opens when encryption and obfuscation are used

Resolved in Pega Version 8.1.4

If the urlEncryption (true) and submitURLObfuscation(required) settings were enabled, it was not possible to open correspondence emails sent in Case Manager portal. No issue was seen when submitURLObfuscation was set to "optional" (which allows the server to accept URLS with either clear-text or obfuscated strings). Investigation showed the obfuscated values for pyActivity were not part of the HTTP request generated when the Data-Corr-Email attachment is clicked, leading to the system blocking the pop-up window request. Because bEncryptURLs, which is being set in the fragment DesktopWrapper_Variables, is not available in the harness context, the SafeURL method toURL therefore was not encrypting the URL. This has been resolved by setting both bEncryptURLs and pega.ctx.bEncryptURLs to true in the HTML fragment.

INC-211018 · Issue 707524

Number control correct when IME is Japanese

Resolved in Pega Version 8.6.4

The Microsoft Windows Input Method Editor (IME) allows developers to enter complex characters in four different East Asian languages using the standard keyboard. When IME was in Japanese mode, entering a number resulted in the input happening twice with the result of an entry such as 12345 becoming 124512345. This has been resolved by updating the code to ensure there is no duplicate IME keyboard event.

INC-201633 · Issue 703799

Reload icon disappears when refresh is ready

Resolved in Pega Version 8.6.4

After updating the Field Service Mobile App from Pega 8.3 to Pega 8.6, the wait icon continued to be visible even after the refresh was completed. This has been resolved.

INC-204256 · Issue 701948

Helper Text displays for radio buttons with 'when' condition

Resolved in Pega Version 8.6.4

The helper text overlay was not displaying on radio button fields that were conditionally visible using a 'When' rule, though it displayed as expected if a visible expression had "Run visibility condition on client" checked. This has been resolved by adding support for a helper text overlay on radio button with visibility condition (when rule).

INC-184964 · Issue 705934

TextMask_Encrypted rule added for use with Oracle

Resolved in Pega Version 8.6.4

When a property was being encrypted by propertyEncrypt access control policy and masked by propertyRead access control policy, it showed a "@@getMaskedValueOfText" error. This has been resolved with the addition of a new rule pxTextMask_Encrypted for Oracle product type which will remove extra spaces from the SOURCE string to handle ORACLE specific usecases.

SR-C91907 · Issue 433772

Thread context preserved when processing a case in interaction

Resolved in Pega Version 8.1.4

Thread context was not being preserved correctly when a case was opened from an interaction. This has been corrected.

SR-C89656 · Issue 426425

Case urgency value will not be reset when processing wait shapes

Resolved in Pega Version 8.1.4

When a Wait shape was configured with the ‘Users can choose to continue process’ option unchecked, the overall work object SLA urgency was overwritten to 0 when the SLA processed the Wait shape. This was due to the Wait shape using pzWaitTImer, which has all urgency values as 0. The SLA being set to 0 did not occur if ‘Users can choose to continue process’ was checked on the Wait shape because pxSystemFlow was not set to true in that case. To prevent the SLA override, a check has been added that will skip setting the urgency setting if there is a wait shape.

SR-C84921 · Issue 424318

Connection Manager uses keyring for null prconfig password

Resolved in Pega Version 8.1.4

After upgrade, credentials from BIX keyring were failing when using BIX via commandline rather than prconfig. This was traced to a behavior change in the Connection Manager, and has been resolved by modifying the Connection Manager to look up the password from the keyring when given a URL configuration where the password is null in prconfig (URL connection only).

SR-C88882 · Issue 431069

External mapping definitions will be used for exported property names

Resolved in Pega Version 8.1.4

Under the "External Mapping" tab on the class definition, if the property names specified were not the exact format as the column names defined in the database table, an exception was generated when using the "Export" feature. For this functionality, the system was generating an SQL which used the property names instead of column names. This resulted in an invalid column exception and the export did not work. To correct this, updates have been made to NativeSqlApiResolver in the function resolver to check for the property name and replace it with mapping defined in external mapping.

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